Banner for Alternative Airlines

Alternative Airlines Reviews 28,673

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 3,188 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the straightforward booking process, highlighting its ease of use and efficiency. Many appreciate the diverse payment options, including installment plans, which make flights more accessible and manageable financially. The overall service, user experience, and competitive pricing are consistently noted as positive aspects. However, some customers encountered issues with payment processing, reporting that transactions sometimes failed to complete or confirm properly. A few other people also felt that changing flights or resolving booking errors could be problematic, with some experiencing difficulties in getting timely and effective support for these concerns.

What people talk about most

Booking process

Reviewers highlight positive aspects of the booking process, consistently describing it as easy, quick, and... See more

User experience

Reviewers consistently report positive feedback about the user experience, highlighting its ease of use and... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the ease of booking and... See more

Payment

Clients share positive opinions on payment, highlighting the ease and speed of the payment process, as well... See more

Price

People report positive experiences with price, often finding great deals for flights and appreciating the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

AA has an easy platform and one thing that really sold me was it gave me two days to decide and held the price for me during that time. I was buying a last minute flight and doing my searching for opt... See more

Rated 5 out of 5 stars

Booking a flight with Alternative Airlines felt amazing. Doing so allowed me to lock in pricing without a full payment upfront which eased any financial pressure I had. The payment setup was simple an... See more

Rated 5 out of 5 stars

I’ve used Alternative Airlines a few times now and honestly, they make booking flights way easier than most sites out there. The biggest standout for me is the range of payment options because you’r... See more

Rated 5 out of 5 stars

This company just made the greatest big brother ever. I was unsure how I was going to make my sisters graduation from temple university. I have had some financial setbacks backs that didn’t allow me... See more


Company details

  1. Travel Agency
  2. Airline
  3. Airline Ticket Agency
  4. Flights Search Site

Written by the company

Alternative Airlines is on a mission to take the friction and frustration out of flight booking, making the experience effortless for travellers everywhere. By partnering with the world’s leading flexible payment brands, we give passengers the power to pay over time. Moreover, by combining next-gen tech with next-level support, we’re innovating the booking process and simplifying the customer experience to give everyone, everywhere the freedom to fly.


Contact info

4.9

Excellent

TrustScore 5 out of 5

29K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 35% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve used Alternative Airlines a few…

I’ve used Alternative Airlines a few times now and honestly, they make booking flights way easier than most sites out there. The biggest standout for me is the range of payment options because you’re not just stuck with paying everything upfront. Being able to spread the cost or choose different payment methods is a huge plus, especially for more expensive trips.
The site itself is straightforward to use, with plenty of airline choices and routes you don’t always find easily elsewhere. Everything feels clear during the booking process, and I didn’t run into any hidden surprises.
Overall, solid experience, reliable, flexible, and definitely worth using if you want more control over how you pay for your flights.

May 5, 2026
Rated 5 out of 5 stars

Alt airlines saved my husband bday trip!

I was one of the ones who was directly impacted by the Spirit demise. I had a flight in a few days that was cancelled. I was attempting to keep my cool while try to figure this out immediately! I never knew of Alternative Airlines but as I researched to find the most economical way for my husband and I to still travel to celebrate his birthday…wallah…Alternative Airlines came through to save the day! I was skeptical because it felt like it was too good to be true. But it is true! Customer service is immediate and professional. I will continue to use AA as a source for my travel needs.

May 5, 2026
Rated 5 out of 5 stars

Quick & easy booking!

Everything was clear and easy to use. I loved how they display the different time options for whatever dates you pick, that makes it really easy to weigh your options of leaving and arriving. It's refreshing how many options they allow you to choose from as far as payment also.

May 5, 2026
Rated 5 out of 5 stars

Very easy to book

Very easy to book! Multiple flight options to choose from making it a very easy decision. Has auto check in as an option so you don't have to watch the clock. Highly recommend for people on a budget.

May 5, 2026
Rated 5 out of 5 stars

Easy and convenient

Very easy to book a flight. Flexible payment options such as PayPal and clear pay. Very happy and have used alternative airlines 3 times now.

May 5, 2026
Rated 1 out of 5 stars

Poor customer service

Good option if flights go ahead smoothly. Qatar airlines issued them a full refund for my flights and seats, I have still not received it. Customer service is rude and no help. Wouldn’t use this company again not worth the stress.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great Alternative option

I find Alternative Airlines easy to navigate and used them a few times over the years, A great alternative option with many payment options and fantastic customer service and efficient with emails regarding flights, payments and receipts

May 5, 2026
Rated 5 out of 5 stars

What made this experience really great is being able to use Afterpay or different payment that is available in my budget to book a last minute flight. Thank you

What made this experience really great is how affordable it is and we can use different kind of payments. This company has been really really great cause im able to afford the flight using Afterpay as my payment. Their fee is really not that much and it has been a really great experience. Thank you for your patience and service.

May 4, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look