AA has an easy platform and one thing that really sold me was it gave me two days to decide and held the price for me during that time. I was buying a last minute flight and doing my searching for opt... See more

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Alternative Airlines is on a mission to take the friction and frustration out of flight booking, making the experience effortless for travellers everywhere. By partnering with the world’s leading flexible payment brands, we give passengers the power to pay over time. Moreover, by combining next-gen tech with next-level support, we’re innovating the booking process and simplifying the customer experience to give everyone, everywhere the freedom to fly.
Contact info
Gatwick House, Peeks Brook Lane,, RH6 9ST, Horley, Surrey, United Kingdom
- customerservice@alternativeairlines.com
- www.alternativeairlines.com
Replied to 35% of negative reviews
Typically replies within 24 hours
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I’ve used Alternative Airlines a few…
I’ve used Alternative Airlines a few times now and honestly, they make booking flights way easier than most sites out there. The biggest standout for me is the range of payment options because you’re not just stuck with paying everything upfront. Being able to spread the cost or choose different payment methods is a huge plus, especially for more expensive trips.
The site itself is straightforward to use, with plenty of airline choices and routes you don’t always find easily elsewhere. Everything feels clear during the booking process, and I didn’t run into any hidden surprises.
Overall, solid experience, reliable, flexible, and definitely worth using if you want more control over how you pay for your flights.
Very easy and convenient booking…
Very easy and convenient booking process! 10 out of 10, would recommend!
Cheap and easy to book
Great way to buy
While when I started searching for my…
While when I started searching for my ticket went through few websites but I find good service at this one
Alt airlines saved my husband bday trip!
I was one of the ones who was directly impacted by the Spirit demise. I had a flight in a few days that was cancelled. I was attempting to keep my cool while try to figure this out immediately! I never knew of Alternative Airlines but as I researched to find the most economical way for my husband and I to still travel to celebrate his birthday…wallah…Alternative Airlines came through to save the day! I was skeptical because it felt like it was too good to be true. But it is true! Customer service is immediate and professional. I will continue to use AA as a source for my travel needs.
Quick & easy booking!
Everything was clear and easy to use. I loved how they display the different time options for whatever dates you pick, that makes it really easy to weigh your options of leaving and arriving. It's refreshing how many options they allow you to choose from as far as payment also.
I've bought 2 tickets in the past 2…
I've bought 2 tickets in the past 2 months. It was quick and easy, very happy
It’s straight forward and when the…
It’s straight forward and when the flight was cancelled I got a refund without any problems
Very easy to book
Very easy to book! Multiple flight options to choose from making it a very easy decision. Has auto check in as an option so you don't have to watch the clock. Highly recommend for people on a budget.
This is the way to travel easily
It was fast, quick and very intuitive for me to understand how to get on with the site. The user journey was great and exemplary
Easy and convenient
Very easy to book a flight. Flexible payment options such as PayPal and clear pay. Very happy and have used alternative airlines 3 times now.
Absolutely seamless process!
Absolutely seamless process—quick, easy, intuitive. Will be using time and time again and with endless recommendation.
Poor customer service
Good option if flights go ahead smoothly. Qatar airlines issued them a full refund for my flights and seats, I have still not received it. Customer service is rude and no help. Wouldn’t use this company again not worth the stress.
Very easy to book and pay
Very easy to book and pay. Etickets were sent immedi upon paying. Will use this site again for sure.
Great Alternative option
I find Alternative Airlines easy to navigate and used them a few times over the years, A great alternative option with many payment options and fantastic customer service and efficient with emails regarding flights, payments and receipts
What made this experience really great is being able to use Afterpay or different payment that is available in my budget to book a last minute flight. Thank you
What made this experience really great is how affordable it is and we can use different kind of payments. This company has been really really great cause im able to afford the flight using Afterpay as my payment. Their fee is really not that much and it has been a really great experience. Thank you for your patience and service.
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