Altium Legal Reviews 

242
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the team for being extremely professional, kind, and always ready to help with any property questions. Many consumers point out that staff members take the time to walk through every single detail, ensuring everything is completely clear from the very beginning. People looking into purchasing a home feel deeply supported by the efficient and personable service provided throughout the journey. Consumers describe the overall procedure as wonderfully smooth, noting that responsive communication makes all upcoming steps exceptionally easy to follow and understand. Reviewers emphasize that interactions remain entirely reassuring, creating a welcoming environment that significantly reduces the stress of moving.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting the friendly, kind, and reassuring... See more

Service

Clients share positive opinions on service, highlighting fast transactions and helpful assistance from staff.... See more

Customer service

Customers had positive experiences with customer service, expressing deep appreciation for the supportive and... See more

User experience

Reviewers highlight positive aspects of user experience, noting that transactions happen fast and the process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Spoke with Debbie Matthew’s today in order to arrange conveyance for our proposed move. Debbie explained the process and outlined the fees that would be charged. Very good customer service from star... See more

Rated 5 out of 5 stars

Debbie Mathews was great at talking through the quote and process of conveyancing. This allowed us to swiftly talk through the quote clarify all details and instruct. And excellent service all round.... See more

Rated 5 out of 5 stars

I dealt with Debbie Matthews, who walked me through the Sale and Purchase fees and cost, and also clarified the Stamp Duty payable. Helpful and professional throughout

Rated 5 out of 5 stars

Debbie Matthews was fantastic and was able to provide all the information we needed. The process was straight forward and everything was explained in a way which was easy to understand.


Company details

  1. Legal Services & Government

Information provided by various external sources

Specialist residential and commercial conveyancing services throughout the UK. We provide fast, efficient and cost-effective conveyancing for hundreds of clients every month.


Contact info

4.9

Excellent

TrustScore 5 out of 5

242 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(242)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had my first conversation with Debbie…

I had my first conversation with Debbie Matthews and was really impressed. She was friendly, professional, and explained everything clearly, making the process feel much less stressful. She also proceeded my quote promptly, which I really appreciated. I feel confident moving forward with her and would happily recommend her.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Debbie Matthews was absolutely brilliant from start to finish.

Debbie Matthews was absolutely brilliant from start to finish. She got our quote over to us really quickly and made everything super clear and easy to understand. As soon as we were ready to go ahead, she handled everything efficiently and had the solicitors instructed straight away. She was so helpful, friendly, and responsive with any questions I had. Made the whole process feel really smooth, thank you so much!

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with Debbie Matthews. She was professional, friendly, and very patient throughout the process. As a first-time buyer, I had questions, and she always took the time to explain things clearly.

Debbie was responsive, supportive, and made what could have been a stressful experience much easier. I would highly recommend Debbie and the team, especially for first-time buyers.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

First time buyer

I received a call from Debbie who explained everything to me and told me what the fees were. She was professional and curteous throughout the call and i would recommend the services provided.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Extremely good service

Janine initially took my inquiry and took personal responsibility for ensuring that I was able to speak to someone the same day to progress my instruction.

Stacey D was refreshingly helpful. I could not find a fault with her service. She was knowledgeable, polite, professional, and efficient.

People like Stacey and Janine deserve recognition.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Denean has been absolutely amazing to…

Denean has been absolutely amazing to work with since day one. Always to hand with help and assistance when needed. No query is too big or small whenever I have contacted Denean.

Altium Legal highly recommended and Deanen is a credit to the business.

Excellent Account Manager

January 29, 2026
Unprompted review

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