Always Riding Reviews 

1,613
•
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Avoid this company like the plague. Clearly still trading under false pretences. Money taken but no product delivered and no response to emails. Thankfully have been able to recoup money from credit... See more

Rated 1 out of 5 stars

I bought a pair of shoes and they weren't wide enough. There was no address on the receipt but one on their website but I emailed Always Riding for their return address with no reply. So, I returned t... See more

Rated 5 out of 5 stars

I ordered the Brooks Dalston backpack, mostly under other recommendations on the site and i love it. It was packed beautifully and arrived it good time. The bag has a useful laptop pouch as well... See more

Rated 5 out of 5 stars

Ordered wrong colour trousers by mistake and Always Ridings responded positively by email to allow change in order. Quality of product great, service excellent and will definitely use again as well... See more

Company details

  1. Bike Accessories Store

Written by the company

Always Riding is the UK's leading independent e-tailor of stylish cycle clothing from new and established brands for both men and women. Within our easy to use store, you can read reviews from your fellow cyclist, browse, buy and then receive same day speedy despatch.


Contact info

3.3

Average

TrustScore 3.5 out of 5

2K reviews

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3.3

All reviews

(1,613)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service! Would definitely recommend!

What a fantastic operation Always Riding has going! I was very impressed at the speed of delivery, especially as I understand they were moving offices recently, as I had the jersey in a matter of days! Perfect sizing chart as the clothing fitted well. Great price, great delivery, great products. Great company! Thank you!

March 27, 2014
Unprompted review
Rated 5 out of 5 stars

Superquick

Really quick delivery from the guys at Always Riding and the jersey was used at a spinning hour same day I picked it up from the postoffice.

March 25, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent range combined with superb customer service

I've bought quite a few items of cycling clothing from Always Riding over the past couple of years. They have a really good range and are continually looking for new quality small suppliers. Delivery is fast and returns are never a problem. I highly recommend to other cyclists.

March 25, 2014
Unprompted review
Rated 5 out of 5 stars

Top Quality Service

I'd never heard of Always Riding before but I was looking for somewhere different to shop and I have found it. The website itself is quick and easy to use the delivery of the goods was perfectly quick. The whole experience was just perfect. I will definitely be shopping here again.

March 24, 2014
Unprompted review
Rated 5 out of 5 stars

Hassle-free shopping

Process from ordering to payment and shipment was hassle-free. Item was delivered with good packaging material detailing precise info (for international customs use).

March 23, 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic Products, Advice & Service

Wanted some quality cycling bib shorts. Found the Craft Aero on AlwaysRiding at a great price. Emailed the company for sizing advice and received a reply very promptly. Ordered the product and received it next day via DPD tracked delivery at no extra cost. Bib shorts are easily the most comfortable I've ever worn. The fit advice was spot on. Will definitely be back for more cycling kit. Highly recommended.

March 21, 2014
Unprompted review
Rated 5 out of 5 stars

Reliable, fast, customer-friendly

I had purchased several items from Alwaysriding by now and they all arrived within a very reasonable timeframe and the items in the box were always complete and the right size and in perfect condition. The one occasion I had to make a return because of a size issue, I had found their automated return procedure simple and well-run. The replacement item arrived quickly and the whole process was handled very well.

Overall, I like this company a lot. They have a unique selection among European bicycle apparel retailers and their online shopping system has worked perfectly for me so far. I plan to come back.

March 21, 2014
Unprompted review
Rated 3 out of 5 stars

Product sizing seriously adrift.

Nice looking products but siziing so far oiut it was very off putting. Delivery swift but no free returns which many firms offer and was gritting my teeth having to pay return cost when sizing on website guide was so wrong

March 21, 2014
Unprompted review

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