AlzProducts.co.uk Reviews 

437
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

I had a very disappointing experience with this company. I contacted them regarding a fault with a doll I had purchased, only to receive a rude and highly inappropriate response. The reply made comp... See more

Rated 2 out of 5 stars

I needed to exchange a TV remote control. Royal Mail tried to deliver the first one I ordered but it hadn't been collected, I didn't realise till I chased it up myself. Poor dad was struggling with hi... See more

Company replied

Rated 2 out of 5 stars

I ordered a telephone for my mother who suffers with mild cognitive impairment. The order and delivery went smoothly enough but when I installed the phone I couldn't lift three of the dial buttons to... See more

Rated 3 out of 5 stars

The item we ordered came promptly and was quite well packaged, there was crushed cardboard on one corner wher it seemed to have been pressed down so it would fit into the bag it came in. The item wa... See more

Company replied

Company details

  1. Hospital Equipment and Supplies Store
  2. Wellness Center

Information provided by various external sources

AlzProducts are a specialist retailer of disability aids for people with Alzheimer's & Dementia.


Contact info

2.2

Poor

TrustScore 2 out of 5

437 reviews

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1-star

No recent history of asking for reviews

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2.2

All reviews

(437)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

A very supportive after sale service ...

I had a few problems setting up the Flipper which the hand book was not particularly helpful in finding a resolution. However, I sent an email off to AlzProducts and Thomas was able to define a strategy to handle my Father's YouView box from TalkTalk. Using the hide function on the talktalk box and the learn mode of the Flipper, everything was sorted.

March 27, 2014
Unprompted review
Rated 5 out of 5 stars

Easy to programme and even easier to use.

Excellent service and this Tv remote is easy to programme and even easier to use. Turns tv and sky box on and off in unison. Can programme just the channels you watch regularly so you don't have to scroll through endless channels. Only the essential buttons which are Nice and big and brightly coloured. Price was competitive too. Would recommend unreservedly.

March 23, 2014
Unprompted review
Rated 5 out of 5 stars

Great pictures but expensive

The ordering and delivery process was prompt and went smoothly. The pictures in the Pictures to Share book on Traveling are beautiful and great quality. However, I found the book a tad expensive at £17.50. My mum has looked at it and likes it so that's what matters.

March 22, 2014
Unprompted review
Rated 5 out of 5 stars

Good poduct excellent service

A mix-up with ordering (paid twice by changing cards mid-order) was quickly sorted out by a personal email from the AlzProducts before the order was dispatched. Arrived one day early. All impressive.

March 21, 2014
Unprompted review
Rated 5 out of 5 stars

Good proucts, great service

The list of products was immense but it was easy to locate what I needed. Ordering was a breeze and delivery lived up to promises. I will definitely use the service again.

March 19, 2014
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant - exactly what was needed in a clock

The clock was purchased for a friend who could no longer remember easily the day of the week - the date and time being easier. this wonderful clock has the day in large letters and also clearly shows the time and date. My friend feels so reassured just to be able to easily know what the day of the week is - then everything else falls into place. Thanks.

March 19, 2014
Unprompted review
Rated 5 out of 5 stars

qwirkle your hours away

We decided to buy this for our daughter aged 24 who has complex intellectual disabilities and needs. We wanted something that a wide age range of people could play with her. Oh how she enjoys winning!! Some of her care team play with her, and her family enjoy having a turn
Granted it is a little on the expensive side but well worth the money.
I am sure my old mother well into her 80s would enjoy a game too!
A real family game regardless of difference

March 13, 2014
Unprompted review
Rated 5 out of 5 stars

Simple idea but so effective!

We are so impressed with this product we have ordered another so that we can have one in the lounge and the bedroom to help orientate my mum, throughout the day and night. I'm also very satisfied with their after sales support. Their response to a query I emailed them with was responded to promptly and effectively. Would definitely recommend this product. Nice design too!

March 11, 2014
Unprompted review
Rated 5 out of 5 stars

Products are fantastic and the impact even better!!

Having order a considerable number of products including wall mounted boards, boxes and bags full of things to fiddle with our residents have benefited enormously form the additional stimulation and we are seeing some really good outcomes in terms of improvements to our Dememtia care services.

March 11, 2014
Unprompted review
Rated 5 out of 5 stars

Just what we needed

Day Clock received on time and in perfect condition. .Works perfectly and the illumination does not disturb sleep in the bedroom. It is very expensive even with vat reduction.

March 10, 2014
Unprompted review
Rated 5 out of 5 stars

A good 'normal' looking clock

I have now ordered a second clock for another room. The clock is great quality and looks smart - seems overpriced for what it is, but its less than a pound a day for giving someone the reassurance of knowing the day, date and time its well worth it.

March 6, 2014
Unprompted review

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