Amart Furniture Reviews 

30,064
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 4,753 reviews, reviewers overwhelmingly had a great experience with this company. People often share that the store staff members are exceptionally welcoming, extremely helpful, and provide fantastic product knowledge throughout the entire purchasing journey. Shoppers also highlight the wide selection of quality furniture items, reasonable pricing, and the remarkably smooth delivery service featuring convenient live tracking. Some reviewers were not happy with damaged items received upon delivery and poor customer support responses when seeking help. A few people mentioned facing frustrating delivery delays, unhelpful communication, and difficulties getting timely assistance from the team. Others reported negative experiences with staff members who refused to assist or resolve complaints properly.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, extensive product... See more

Product

Reviewers highlight positive aspects of product quality, noting that items are durable, sturdy, and offer... See more

Delivery service

Consumers find delivery_service to be positive, highlighting smooth and efficient experiences from ordering... See more

Service

Reviewers mention positive feedback about service, highlighting helpful and efficient experiences. Consumers... See more

Customer service

People report positive experiences with customer service, noting that staff members are friendly, proactive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brad the sales person was very kind in his initial interaction with us, which left a lasting impression to ask for him on our return. As with furniture shopping it takes a few visits to properly explo... See more

Rated 5 out of 5 stars

There was a really good product range with prices for most budgets. The store staff were fantastic- they didn't hover when I was just browsing but were close by when I needed help to purchase. The s... See more

Rated 5 out of 5 stars

Firstly, I was able to see options online prior to going into the store which was great. Then once in store the staff were wonderful assisting me. Once my order was processed then came the delivery.... See more

Rated 5 out of 5 stars

This particular location with the sales assistant Jennifer was exceptional. She was super lovely and helpful. There was another sales gentleman at the time that would also check in every now and then.... See more



Company details

  1. Furniture Store
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Decoration and Interior Design Store
  5. Mattress Store
  6. Outdoor Furniture Store

About Amart Furniture

Written by the company

Amart has a huge range of furniture, great service & amazing value on indoor & outdoor furniture, bedding & homewares. Buy online at the lowest prices guaranteed!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

30K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(30,064)

4,681 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I recently purchased furniture from…

I recently purchased furniture from Amart and had a very positive experience. The website was easy to navigate, with clear product information, dimensions, and photos that helped me make a decision before visiting the store.

The staff were friendly, welcoming, and happy to answer my questions. The store was clean, well organised, and easy to browse. I was impressed with the range of products available and the overall customer service.

The only thing I would love to see is a wider range of items available in stock locally. However, I understand that Hobart is a smaller market compared to larger Australian cities, so stock availability can sometimes be limited.

Overall, I am very happy with my purchase and the service I received. I would happily recommend Amart to others and would shop there again in the future.

August 10, 2026
Rated 5 out of 5 stars

Great overall experience at A mart

Great overall experience at A mart. Staff helped out so much and had great product knowledge, availability and suitability to our needs and budget.

Walked out with an amazing new couch, 3 beds and 3 mattresses all within our budget and better quality than their competitors.

Will be returning for more as needed

August 10, 2026
Rated 5 out of 5 stars

Purchase of our lounge

Overall, we were very happy with our shopping experience. Hussein's knowledge, professionalism, and exceptional customer service made the process easy and enjoyable. The only reason we returned was because of the positive impression he made on our first visit. Keep up the great work and continue providing the same high level of customer service

August 10, 2026
Rated 5 out of 5 stars

Dirce was great!

Dirce made the purchase effortless and was knowledgeable on products and delivery times. There was no pressure to buy and everything was explained in a way that was easy to understand.

August 8, 2026
Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with this company. The staff were friendly, helpful and professional, and the service was smooth and reliable. I’m very happy with the overall experience and would definitely recommend them to others.

August 10, 2026

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