AMAS Investments Ltd Reviews 

159
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and ability to explain complex processes clearly, making them feel at ease. The service provided is frequently described as exceptional, with many appreciating the personalized support and efficient handling of their financial needs. Reviewers highlight the quick response times and the smooth, stress-free experience, often noting that the team goes above and beyond expectations. Many people express strong recommendations for the company's advisors, emphasizing their knowledge and dedication to securing the best deals for clients.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their professionalism, knowledge,... See more

Service

Users describe positive interactions with service, consistently highlighting the helpfulness and... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting the helpfulness and... See more

Response time

Customers consistently note positive experiences with response time, highlighting that communication is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Myself and my partner have used Mr Aaron Stokoe for financial advice around the housing sector for many years. He has helped us often get the best deals for our mortgage, and explain the proce... See more

Rated 5 out of 5 stars

Jodie was so easy to work with. She responded quickly to emails and questions with detailed answers in simple language, helping me understand terminology and products. This helped me make the most inf... See more

Rated 5 out of 5 stars

When it comes to anything mortgage related, Aaron Stokoe at AMAS has never failed to sort us out! From even before we bought our first home, he was always on hand to give the best advice. 4 years on,... See more

Rated 5 out of 5 stars

Great experience as first time buyers, we were recommended Max at AMAS from a few of our friends that had just bought their first properties! Max explained everything we needed to know & answered all... See more


Company details

  1. Financial Consultant
  2. Insurance Broker
  3. Mortgage Broker

Written by the company

We are a firm of financial advisers based in the east of England, UK. We provide advice to both individuals and companies on many aspects of financial planning, through a long term approach of fully understanding our clients' needs, wants and aspirations and then prioritising objectives. As advisers, our clients benefit from our being able to offer advice on the broadest range of products and services. Whether it be for investment advice, retirement planning, inheritance tax planning or simply reducing costs, we have many years of experience in finding the most suitable solution for our clients' needs. We provide advice and help following a personal / business financial review which can take place at a convenient time and place. Usually a review will start with a very broad discussion of your concerns and aspirations, before moving on to a thorough financial review. Following your initial review, we will take time to consider your situation, needs and priorities before writing a detailed financial report. We will discuss this face to face in a follow up meeting in which we'll fully explain our recommendations and agree affordable priorities to assist you in achieving your objectives. Our charges can be structured in several ways. Some of our clients prefer a fee-based approach, whilst others are more comfortable with a commission basis. Either way will result in our fully disclosing our fees in an open and transparent manner


Contact info

4.9

Excellent

TrustScore 5 out of 5

159 reviews

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No recent history of asking for reviews

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4.9

All reviews

(159)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

I cannot praise AMAS Investments…

I cannot praise AMAS Investments enough.
I contacted them on a Saturday morning regarding a specialist service for my property. The insurance was sorted by 1pm the same day. I have used AMAS services for ten years, they are consistently professional, friendly and easy to do business with. Going the extra mile is standard practice for AMAS
thank you for all your help and advice.
Shelley Property Rentals

April 22, 2022
Unprompted review
Rated 5 out of 5 stars

We had a fantastic service from AMAS…

We had a fantastic service from AMAS and our mortgage advisor Aaron in particular. Our circumstances weren’t straight forward and Aaron was extremely knowledgable and available to provide advice through the whole process. We would definitely recommend AMAS.

April 21, 2022
Unprompted review
Rated 5 out of 5 stars

Top Quality Service

Aaron provided an exceptional service to us when we came to remortgaging & paying off a help to buy scheme.

He communicated with us every step of the way during the process and carefully guided us on options available to us. Process from start to finish was really smooth and virtually no stress at all. He was really professional throughout, always approachable and friendly.

Will be back again when its time to remortgage again.

April 20, 2022
Unprompted review
Rated 5 out of 5 stars

Really good experience with Aaron

Really good experience with Aaron. Find him very responsive and efficient and he’s been a vital part in our new house move. Thank you to AMAS investments for all your help.

April 20, 2022
Unprompted review
Rated 5 out of 5 stars

Aaron was so helpful every step along the way!

Aaron was absolutely fantastic helping us secure a mortgage for our first house, taking time to talk us through every step of the way he offered us multiple choices of lender providing pro’s and con’s of each with no pressure or bias put on us at any point we have no hesitation to use again in the future and recommend to all our friends and family.

April 19, 2022
Unprompted review
Rated 5 out of 5 stars

I’m not one for often leaving reviews…

I’m not one for often leaving reviews but I feel Aaron Stokoe at AMAS really truly deserves it! Aaron went above and beyond for our mortgage, due to covid and every other reason the world could throw at us… not once did Aaron give up and even when we were close to caving in, Aaron kept at it and not to line his pocket, but because he cares and he’s passionate about what he does, he’s one ticking every box during the process and more! I can now say I will honestly never use any other company nor person! Aaron is top class, offering the best service and a personal service, he truly wants the best for everyone and he is easily one of the most genuine humans you’ll ever meet!

I didn’t often get to speak to many other staff members at AMAS because if Aaron’s excellent quality of work but on the few occasions I did, they were all very friendly and super efficient!

5 stars just doesn’t touch the worth of Aaron Stokoe and this company!

April 19, 2022
Unprompted review
Rated 5 out of 5 stars

Aaron at Amas has been brilliant with…

Aaron at Amas has been brilliant with us from renewing our mortgage to sorting our life insurance, nothing is to much and he doesnt try to sell, hes a man who knows you have a budget and will do his best to get you the best deal possible. my Wife and i wont go anywhere else

April 19, 2022
Unprompted review
Rated 5 out of 5 stars

Aaron at AMAS was extremely…

Aaron at AMAS was extremely knowledgeable and helpful when it came to sorting out our mortgages. He was always quick to respond to any questions via email or phone. 100% recommend.

April 19, 2022
Unprompted review
Rated 1 out of 5 stars

Extremely poor service - no communication at all

We approached Aaron from AMAS and had a meeting on 19/08 to provide details for him to seek an AiP, we were advised this would take around two days during the meeting. 23/08 we were advised the lender was looking at the application. 24/08 we still had no AiP and emailed him to request he try a different lender, we received no response and have had no further communication since then - today is 02/09. From speaking to numerous other clients it would appear his favoured company is Nationwide, I can only speculate that this is commission led and they pay him a higher rate than other lenders.

We have emailed, called and left voicemail messages, all of which we received no response to. Very poor customer service despite boasting he can be contacted at any time and always answers his phone during the initial meeting.

We would NOT recommend this company.

September 2, 2021
Unprompted review
AMAS Investments Ltd logo

Reply from AMAS Investments Ltd

We apologise that you have not received the desired or required service. This has been caused by ill health. Procedures will be assessed and adjusted to ensure that this does not happen again. AMAS is regulated and authorised by the FCA and has to undergo regular compliance checks to ensure there is no lender bias, so assure you that commission does not affect our decision when placing a mortgage with any provider.

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