Extremely poor service. There are numerous bootleg items and scam artists listed as third-party sellers on the site. Support is trash, the help chat doesn't connect 9 times out of 10 and the A-to-Z... See more
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Very poor customers service. They don't send another package or give money back for lost product even It's lost in delivery process. We live in military base so we put very pacific address and still g... See more
Absolute useless, cancelled my order, put a hold on my account and I didn't realise it. The order email was done in English yet the warning email was in Japanese, are they absolutely stupid or wha... See more
Customer service is terrible. If you talk to them more than once they will give you different justifications for your case each time. Furthermore I ordered an item that was available and had 8 items i... See more
Company details
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ネット通販 - 1500円以上のご注文で国内無料配送。家電、おもちゃ、キッチン用品、ゲーム、PCソフト、洋書、スポーツ・アウトドア用品、時計、ベビー、ファッション、シューズ、食品等1000万点以上の品揃え。
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1.6
Bad
167 reviews
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VERY CONVENIENT SHOPPING
VERY GOOD COMPANY TO DEAL WITH, GREAT CHOICE OF PRODUCTS, EXCELLENT CUSTOMER SERVICE. EASY RETURNS.
DEALS OF THE DAY ARE A BIT REPETITIVE. THEIR R.R.P. IS NOT ALWAYS CORRECT. I BOUGHT MY SIGNATURE PERFUME FLOWERBOMB AND IT WAS NOTHING LIKE THE ONE I HAVE BOUGHT FROM OTHER STORES I BELIEVE IT WAS A FAKE,I HAVE RETURNED IT FREE OF CHARGE.
October 14, 2016
Unprompted review
Great Customer Service
I have had a couple of tiny issues with Amazon, but they always did resolve the issues and I was happy with the out come. Overall, there service was perfect. They have mastered shipping, streaming, and grocery They even have 2 hour delivery and it works. I have been a customer for almost 31/2 years. Being disabled, a student, and caregiver they help quite a lot. I do almost everything online so Amazon makes sense for my family.
July 14, 2016
Unprompted review
Great
Every order I make here arrive quickly and everything work very nice
July 5, 2016
Unprompted review
great services, policies and more
Amazon unlike oldies.com give the best they are able
buy, with confidence need service representative here a service representative will work with you
thanks for years of great service, and attentive care
April 8, 2016
Unprompted review
great
I always buy sk2 for my mum because its price is so expensive in the counter!
And my mum was satisfied with the products.
January 19, 2016
Unprompted review
Best products from Japan
I love this site, wide range from Japanese CD's and co.
November 12, 2015
Unprompted review
the best!!!
quick delivery and amazing customer service!
well done!!!
October 29, 2015
Unprompted review
very rare omar Rodriguez
Very rare Omar's CD in my collection now! Thanks
July 2, 2015
Unprompted review
Excellent experience with amazon.co.jp
So far the best experiences with amazon japan. instead of ordering expensive cd and dvd imports in the west, go directly to amazon in japan, save some money and receive safe and speedy delivery. in japan they know how to give service. will be coming back for more
May 29, 2015
Unprompted review
good price
I had loved Amazon for a long time as they serve floods of products at lower price with speedy delivery.
I always buy sk2 for my mum because its price is so expensive in the counter!
And my mum was satisfied with the products.
April 23, 2015
Unprompted review
Easy to use and fast shipping!
Somewhat hard to use sometimes if you don't speak Japanese.
December 4, 2014
Unprompted review
Great goods in great price with speed
I had loved Amazon for a long time as they serve floods of products at lower price with speedy delivery. I always visit the website when I have to prepare something especially in hurry.
November 25, 2014
Unprompted review
Amazon has the lowest prices on their merchadise
I've been shopping on amazon for about 5 years.
I always can find good deals on their merchandise.
I shop on amazon just for their affordable deals on
their website. I would recommend amazon to all of
my friends who wants a good deal on merchandise.
July 30, 2014
Unprompted review
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