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Amber Windows Reviews 

807
•
TrustScore 4.5 out of 5

4.5

Window Installation Service
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Review summary

Created with AI, based on recent reviews

Evaluating 194 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional, friendly, and efficient staff for completing swift installations and leaving the workspace completely spotless. Consumers are extremely pleased with the exceptional quality of the new doors and windows, noting a fantastic final finish. Many people note that the entire process from the initial introduction to the final fitting runs smoothly. Some reviewers were not happy with the sales approach, describing rude interactions, missing written quotes, and heavily inflated prices. A few people also experienced frustrating installation problems, including poorly fitting items, damaged frames, and difficulties securing replacements.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing the installation teams as friendly,... See more

Service

Consumers find service to be positive, highlighting professional fitters who arrive on time and work... See more

Product

Customers consistently note positive experiences with product, highlighting the excellent quality and... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent workmanship and brilliant... See more

Price

Users describe ambiguous interactions with price, showing a wide range of opinions. While some reviewers felt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had recently installed a porch in our home and the work done byAmber windows was incredible. Right from the consultation by Alfin Antony who came in person initially to plan and he gave a plan tha... See more

Rated 5 out of 5 stars

The fitters were polite and professional, arrived on time and replaced all windows and front and back doors to a high standard. The work was completed within 2 days abd all mess cleared up afterwards.... See more

Rated 5 out of 5 stars

Julian and Steve came today to replace my windows. It was a huge job cos the wooden frames were over 100 years old and crumbling. The products were perfect, but what really stood out was the professio... See more

Company replied

Rated 5 out of 5 stars

I'd like to thank Ian from Amber Windows, who last week installed a new window in my house to replace one that was 30 years old and was failing. He was punctual, efficient and friendly and had the job... See more

Company replied

Company details

  1. Window Installation Service
  2. Bricklayer
  3. Conservatory Construction Contractor
  4. Conservatory Specialist
  5. PVC Windows Supplier
  6. Window Supplier

Written by the company

Welcome to Amber Home Improvements! We appreciate you considering us for your home improvement needs. At Amber Home Improvements, we believe in building trust with our customers through open communication and exceptional service. Honest Feedback is Key: While online review platforms can be a resource, we prioritize gathering genuine feedback directly from our valued clients. This allows us to have a personalized conversation with each customer, address their specific needs, and continuously improve our services. Why Unlike Our Competitors We Don't Participate with a Paid Service on Trustpilot: We've made a conscious decision to prioritize organic, un-incentivized feedback. Unfortunately, some online review platforms allow for paid or manipulated reviews, making it difficult to ensure authenticity with Trustpilot being the main culprit. Looking for Real Customer Insights? Head over to our website at https://www.amberwindows.co.uk/reviews-testimonials/ to read genuine testimonials from past clients who have experienced our commitment to quality and customer satisfaction first-hand by actually purchasing a product from us which would you believe is not a requirement of Trustpilot's process. Ready to Get Started? Contact us directly at www.amberwindows.co.uk and let's discuss your project! We're confident we can deliver the quality improvements you deserve for your home.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

807 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(807)

179 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

The fitters were polite and…

The fitters were polite and professional, arrived on time and replaced all windows and front and back doors to a high standard. The work was completed within 2 days abd all mess cleared up afterwards. I would definately reccomend using Amber windows.

November 27, 2025
Unprompted review
Rated 1 out of 5 stars

Quoted me £5000 for a bow window and…

Quoted me £5000 for a bow window and called me every other day telling me a great deal was on for £4500 recently had it done by someone recommended they charged £1500 and couldn’t be happier

October 10, 2025
Unprompted review
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Reply from Amber Windows

Dear Adam, Your review cannot be confirmed our end and the content doesnt read right in our opinion. I would also ask that you think prior to leaving negative reviews on any company about the people that work there and the families that depend on those companies.

Rated 1 out of 5 stars

Racist salesman and high prices

Extremely high quotes, much higher than other competitors, the salesman that came to our home also made a racist remark towards the Asian community suggesting that their work isn't trustworthy.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Amber windows

James, Mal & Jules fitted windows and doors done an amazing job really pleased with the work would highly recommend!

October 31, 2025
Unprompted review

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