Amber Windows Reviews 

807
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 194 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional, friendly, and efficient staff for completing swift installations and leaving the workspace completely spotless. Consumers are extremely pleased with the exceptional quality of the new doors and windows, noting a fantastic final finish. Many people note that the entire process from the initial introduction to the final fitting runs smoothly. Some reviewers were not happy with the sales approach, describing rude interactions, missing written quotes, and heavily inflated prices. A few people also experienced frustrating installation problems, including poorly fitting items, damaged frames, and difficulties securing replacements.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing the installation teams as friendly,... See more

Service

Consumers find service to be positive, highlighting professional fitters who arrive on time and work... See more

Product

Customers consistently note positive experiences with product, highlighting the excellent quality and... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent workmanship and brilliant... See more

Price

Users describe ambiguous interactions with price, showing a wide range of opinions. While some reviewers felt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had recently installed a porch in our home and the work done byAmber windows was incredible. Right from the consultation by Alfin Antony who came in person initially to plan and he gave a plan tha... See more

Rated 5 out of 5 stars

The fitters were polite and professional, arrived on time and replaced all windows and front and back doors to a high standard. The work was completed within 2 days abd all mess cleared up afterwards.... See more

Rated 5 out of 5 stars

Julian and Steve came today to replace my windows. It was a huge job cos the wooden frames were over 100 years old and crumbling. The products were perfect, but what really stood out was the professio... See more

Company replied

Rated 5 out of 5 stars

I'd like to thank Ian from Amber Windows, who last week installed a new window in my house to replace one that was 30 years old and was failing. He was punctual, efficient and friendly and had the job... See more

Company replied


Company details

  1. Window Installation Service
  2. Bricklayer
  3. Conservatory Construction Contractor
  4. Conservatory Specialist
  5. PVC Windows Supplier
  6. Window Supplier

Written by the company

Welcome to Amber Home Improvements! We appreciate you considering us for your home improvement needs. At Amber Home Improvements, we believe in building trust with our customers through open communication and exceptional service. Honest Feedback is Key: While online review platforms can be a resource, we prioritize gathering genuine feedback directly from our valued clients. This allows us to have a personalized conversation with each customer, address their specific needs, and continuously improve our services. Why Unlike Our Competitors We Don't Participate with a Paid Service on Trustpilot: We've made a conscious decision to prioritize organic, un-incentivized feedback. Unfortunately, some online review platforms allow for paid or manipulated reviews, making it difficult to ensure authenticity with Trustpilot being the main culprit. Looking for Real Customer Insights? Head over to our website at https://www.amberwindows.co.uk/reviews-testimonials/ to read genuine testimonials from past clients who have experienced our commitment to quality and customer satisfaction first-hand by actually purchasing a product from us which would you believe is not a requirement of Trustpilot's process. Ready to Get Started? Contact us directly at www.amberwindows.co.uk and let's discuss your project! We're confident we can deliver the quality improvements you deserve for your home.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

807 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(807)

179 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Julian,Steve,mel

Julian,Steve, and mel.. excellent job done very professional and friendly would highly recommend..

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic from start to finish

Fantastic from start to finish. Adrian and Brandon who fitted the windows and door were great. They explained exactly what they'd be doing and did it. They kept everything tidy and completed the job in a day. Their work and work ethic was great. Would definitely use again.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

The guys Julian

The guys Julian, Steve and Malachi were great, fast, friendly and completed the job well and without any hassle. Would highly recommend

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

A brilliant company to use

A brilliant company to use, very efficient, Adrian is an incredible worker and installed windows perfectly, I am extremely delighted with my purchase and would highly recommend.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Have had 10 windows and a composite…

Have had 10 windows and a composite back door fitted by Julian, Steve, James and Mal. The lads have done a fantastic job.
Really pleased with the result - a smart and tidy job

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Porch and roofline

Just had the porch and roof line done by Mike and Paul. Answered any questions we had without hesitation, very friendly and professional. Despite not the best of weather outside they cracked on on finished in a reasonable amount of time. Definitely would recommend them.

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Windows fitted today

Had my windows fitted today by James, Mal, Jules and Steve. Amazing job, very quick, efficient, clean and tidy. They did an amazing job, would definitely recommend them.

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Julian @ amber windows

Julian, Steve, Mal and James. Stellar work throughout clean efficient and communicative through whole process. Would highly recommend Amber windows and this team.

September 10, 2025
Unprompted review
Rated 3 out of 5 stars

Price does not match the quality

Paid a premium price for Amber over a local window company expecting better quality windows from the sales pitch, I don't think they are any better than a lower price local fitter. The windows that were fitted were not measured correctly and resulted in the fitter having to fill the gaps around the window fitting with foam to fill the gaps. One glass pane was cracked and one was missing on day of fit. This was rectified the next day. The welds around the windows were very poorly done and two of the hinges for the windows were broken and one trickle vent was missing. The fitters left my roof full of rubbish. Ambers post fitting service was good and all the problems were fixed. Should not have used this service so quickly. All in all left a bit disappointed with Amber. I have used them in a previous house but probably won't be using them again at their price, would go cheaper for the same quality.

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

Julian and steve

Julian and steve
Had windows fitted and everything was absolutely fantastic from the moment of arrival everything was absolutely fantastic and so professional they were so knowledgeable and understanding in everything and very pleasant to
Couldn't of asked for better tradesmen doing our job absolutely fantastic can't recommend these highly enough absolutely brilliant

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

Adrian and Brandon were brilliant

Adrian and Brandon were brilliant! They were punctual, polite and friendly, explaining what they were doing and even going so far as to offer advice on other windows (at my request). They cleaned everything at the end of the day and were a fantastic pair of workmen!

August 28, 2025
Unprompted review
Rated 2 out of 5 stars

Please remove me from your sales contact list

Please stop canvassing my house and calling me for new quotes. I have had all necessary works done through Amber Windows and have expressed not needing any more works nor quotes. I get a call or someone at my door at least once a month and frankly it's started to become annoying.

While your services have been good, I am having a bad experience with your sales team receiving repeated unsolicited calls offering a new quote or to have more works done.

If I want to have more works done, I will be sure to reach out, thank you.

August 28, 2025
Unprompted review

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