Amco Management Reviews 38

Had a viewing for a property booked they said they would let me know if there was any changes, hadnt heard anything since booking so assumed viewing was still on, we was there 10 minutes early no one turned up tried to call had no answer, was there until 10 minutes after appointment time and still didn’t hear anything.

Awful and absolutely terrible customer service for renting. Been a tenant for years and when you call them up they sound like they're asleep or that you're annoying them.
You report an issue with your home and they say you need to report it online via our portal, send you the link and then hang up when you're talking. Absolutely astonished at their customer services.

Terrible nerglective don't answer calls I've had emergency situation with electric meter switching off. I'm left in a basement flat the air is not adequate the bedroom I can't sleep the electric cost me over 300 in one month that's without using any hot water at all which is tied to electic system they have me tied to this thing called meterpay and haven't provided information who my actual provider is. I've notified them for several problems and work men come but never fix an jobs I'm told they will put an order in for parts and never here back I'm awaiting to be compensated for food lost in my fridge during the blackout no response . Shocking just avoid

Have been using this company for almost 10 years and on the whole have had very good service. When problems arose, they dealt with them fairly promptly and made sure to satisfy the tenants as well as the landlord.

Just avoid them, anyway you can they’re just really bad.

Absolutely disgusting I sent 2 emails to view a property that I wanted to buy I had no reply from either, so I phoned the office and the man was disgustingly rude I was told someone would be intouch and no-one did. Later to find out the property was now for rent Absolutely no interaction with me at all. Absolutely pittyfull and useless

Amco are a fantastic agency.

Professional, friendly and quick to repair issues.

I’m a tenant of Amco and I have nothing but good things to say about my experience with them.

A good friend has used this company and has been let down and given an unforgivable experience.

To leave someone with no radiator in a room for 2 months and with a mould issue is not ideal to say the least.

After this, demanding a hike in rent of £120 PCM.

Laughable at best, at worst an insult to decent tenants.

My friend used this company and they were terrible and was left without any heating during the cold winter we had.

They ignored my friend, didn’t complete repairs for ages making problems worse and the living conditions was at a poor standard for a person to live there. My friend always paid on time and made sure the flat was well looked after and tried to make the best of the worse situation they were and they had no help from the company.

The rent hikes were ridiculous and they didn't give them a good enough reason of why the rent when up when non of the questions and problems raised by then were solved.

Do not use this company, as they will pretend to be helpful when getting a let property from them and then when you have problems they will ignore you and send you on a wild goose chase.

God awful service; none of these places are good but these guys really took the unire

Neglectful and leave tenants without heating

A friend of mine was left without heating for 2 months in the middle of winter. There was also damp and mould growing in the flat. Amco did nothing. Later they demanded a 25% rent increase, less than a year after a previous rent increase. Inhumane, careless, bad!

This review is on behalf of my good friend who was left without heating in their bedroom for two months and leave mold and damp issues this unacceptable.

My friend used this company and they were terrible.

They ignored my friend, didn’t complete repairs for ages making problems worse and only reluctantly doing so after being badgered!

The rent hikes were ridiculous to boot!

Do not use this company, the 5* reviews must be from employees!

AMCO are friendly and professional all at the same. You feel like they care, and protect you.

Cannot recommend them highly enough.

Despite all the bad press from the other reviews which have been posted by paid activists hired by ACORN UNION I can honestly say that AMCO are the most proactive letting agency I have dealt with both as a tenant and now a landlord, highly recommended!

am shocked and disgusted by how my friends have been treated by AMCO

Firstly, their central heating broke in their flat in winter and AMCO were very slow to get it fixed, my friends were so cold that they ended up having to source their own heaters to keep warm

Their flat was also very damp which lead to black mould growing in their bedroom which meant they were breathing it in whilst they slept.

There are also other repairs needed in the flat but despite my friends chasing AMCO about them several times, they are still outstanding.

To add insult to injury, AMCO have also just increased the rent by £120 despite all of these issues my friends have had to face

I just wanted to write this review as I’m so upset by how my dear friends have been treated by this company and I believe that it’s in the public interest that people know about my friends’s experience with AMCO

Not had a good time with amco unfortunately, I’ve had outstanding repairs from once we first moved in which are still not fixed, over the recent winter months November,December and January I was left with nearly no heating and prior to being fixed I received a letter of increased rent of 120pcm full well knowing all these outstanding issue. Then soon as I list all these issues and disagreement with the high rent increase they have no accountability and still feel the rent is justified.

These guys helped me when I was in need. The maintenance department really pulled out the stops and repaired my leak without any fuss, the attendant must have travelled 40 miles on a moments notice I have every respect for the team there. Also, the light fixture was changed very professionally, fully recommend using Amco

Been a tenant for almost 12 months now. Had 2 minor maintenance issues which both took over a week to sort out (second one is still ongoing). Called numerous times and they give the impression that they don't care. In-house maintenance operatives that they use are inefficient and impossible to contact. Always giving promises but never deliver. Very poor service.