A Mellor Plumbing & Heating Services Reviews 

660
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 209 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the polite, friendly, and knowledgeable staff who always arrive on time, work cleanly, and complete heating or plumbing jobs efficiently. Consumers note that experienced engineers explain everything clearly, ensuring a totally smooth and stress-free process from start to finish. Reviewers additionally appreciate the fair pricing, honest advice, and overall exceptional customer service provided by the dedicated team. Some reviewers were not happy with occasional communication gaps, experiencing unreturned quote requests, unresolved problems after brief visits, or a perceived lack of support during urgent situations.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that engineers arrive promptly and complete jobs... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professional and knowledgeable... See more

Price

Users describe positive interactions with price, noting that services are reasonably priced and competitive.... See more

Customer service

Customers had positive experiences with customer service, highlighting that everyone was a pleasure to deal... See more

Response time

Consumers find response time to be extremely positive and efficient. Reviewers frequently highlight prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The service engineer arrived and got on with the job. The kitchen was left spotless. Before leaving he spoke with us about the boiler so we knew exactly how things were. Always get first class treatm... See more

Rated 5 out of 5 stars

Having recently purchased our house, and after a complete rip out and new pipework and plumbing, including underfloor (wet) heating we were losing boiler pressure every 20mins. several plumbers attend... See more

Company replied

Rated 5 out of 5 stars

Reliable professional company. The plumber are all good at what they do and behave like your’ local plumber ‘. So friendly , easy going but know what they doing . However they are backing up by a l... See more

Company replied

Rated 5 out of 5 stars

Had boiler replaced at a real time of need, along with all my radiators, and yearly services since. Not once has there been an issue with these guys. Highly professional, skilled, and great at communi... See more

Company replied


Company details

  1. Plumber
  2. Gas Installation Service

Information provided by various external sources

If you require cost effective, reliable heating and plumbing engineers then look no further. Operating throughout the Rochdale area, we cater to all domestic and business customer's central heating systems, gas services and plumbing requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

660 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(660)

202 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Boiler Service, Toilet and radiator repair.

Company kept me updated with the process from day one. Boiler serviced, toilet leak repaired and radiator now not banging. great service and fully recommended

October 8, 2025
Unprompted review
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Michael,
Thank you very much for leaving a 5 star review its much appriciated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Reliable

Reliable, prompt and efficient service

November 7, 2025
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi Carolyn,
Thank you very much for leaving a 5 star review its much appriciated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Professional, well organized, customer friendly

A Mellor Plumbing & Heating Services is very professional, well-organized and customer friendly. It is excellent.

October 10, 2025
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi Thomas,
Thank you very much for leaving a 5 star review its much appriciated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Great service

Great service. Communicated well arrival time. Arrived promptly. Got the job done straightaway.

September 19, 2025
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi Sasha,
Thank you very much for leaving a 5 star review its much appriciated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Friendly staff very efficient,arrived…

Friendly staff very efficient,arrived on time will definitely use again

October 21, 2025
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi,
Thank you very much for leaving a 5 star review its much appriciated.
Regards Anthony Mellor

Rated 1 out of 5 stars

Asked for a quote forTime wasters a new boiler and…

Asked for a quote for a new boiler and and some extra pipe and radiator work. Gentleman (Darren) came out and assessed the site we discussed what was needed. He said he would contact me early the next week with a couple of quotes. Nobody contacted me. Emailed the company on the Thursday and was promised someone would come back to me. A week later and nobody did.
Hardly a way to run a business if they didn't want the job just say so at the assessment instead of wasting everyones time!
Found a more reliable company who came out, assessed and quoted the same day!
Email below:
Good Morning
I will chase Darren on this and get this sent over to you
Regards

Siobhan Doyle



The Maintenance Team



Business Logo

October 10, 2025
Unprompted review
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Paul,
Appologies for this, I can see that two quotes were produced one for an electric combi and one for an electric boiler and unvented cylinder.
Im not sure why you didnt recive these and can only appologies.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Great service.

Great service. Very quick response and visit. Professional and also very reasonable.

October 15, 2025
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi Andrea,
Thank you very much for leaving a 5 star review its much appriciated.
Regards Anthony Mellor

Rated 5 out of 5 stars

these guys under took the works on my…

these guys under took the works on my new build home
air source heat pump and underfloor heating, plus fitted all wet areas
absolutely fantastic out fit
could not be more pleased

October 13, 2024
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi Joe,
Thank you very much for leaving a 5 star review its much appriciated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Good service

Good service

October 10, 2025
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi Sohail,
Thank you very much for leaving a 5 star review its much appriciated.
Regards Anthony Mellor

Rated 5 out of 5 stars

As a landlord

As a landlord, A Mellor makes it easy for me to keep on top of my gas certs and general maintenance. Used for years, highly recommended.

October 1, 2025
Unprompted review
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Chris,
Thank you very much for leaving a 5 star review its much appriciated.
Regards Anthony Mellor

Rated 4 out of 5 stars

Fitting Outside Tap

Fast, efficient, and explained what he was doing.

What I was not given was the price of the work before he started or an estimate after he finished, He said to contact the office later once he had submitted his worksheet, so I would have had no choice other than to pay the bill irrespective of what the cost may have been.

However when I did receive the Invoice it was actually very reasonable and also some what less than I expected. This company was recommended to me and I will have no hesitation in recommending
you to other people.

Thanks Alan

September 26, 2025
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi Alan,
Thank you very much for leaving a review its much appriciated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Do you want a competitive quote and a perfect installation?

I obtained quotes from 3 companies for the same installation, A Mellor Plumbing were by far the most competitive quote. The sales Director Darren Ward was particularly helpful and the installation crew did a wonderful job - even if they did empty the coffee jar!!

September 9, 2025
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi Lesley,
Thank you very much for leaving a 5 star review its much appriciated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Brilliant company to install our downstairs cloakroom

We have just had a downstairs cloakroom installed by A Mellor plumbing services. Darren coordinated the job perfectly with all the tradesmen really pleasant, turning up when expected and leaving the job each day clean and tidy. And the cloakroom looks brilliant. We would highly recommend this company! Thank you!

October 1, 2025
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi Janet,
Thank you very much for leaving a 5 star review its much appriciated.
Regards Anthony Mellor

Rated 5 out of 5 stars

We recently bought a new lodge and…

We recently bought a new lodge and Mellors connected and commissioned the boiler and all plumbing. There have been a few teething problems but I have to say they have been absolutely brilliant. Even though it’s a bit of a nightmare having to work underneath the lodge in a very tight space, they have come back a few times now and have solved the problem. The staff are all very courteous and helpful and approach everything in a professional and friendly manner. I would most definitely recommend this company 👍

September 29, 2025
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi Patricia,
Thank you very much for leaving a 5 star review its much appriciated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Great guys that attend our building

Great guys that attend our building
Polite guys, efficient professional and happy with work so far
No complaints

September 24, 2025
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi Graeme,
Thank you very much for leaving a 5 star review its much appriciated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Good job done

The plumber arrived at stated time. Was respectful of my property. Did a thorough job and tidied up after himself.

September 15, 2025
Unprompted review
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Carol,
Thank you very much for leaving a 5 star review its much appriciated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Our preferred gas engineers

Reliable, trustworthy, good professional and customer service

September 14, 2025
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi Dr Pradeep,
Thank you very much for leaving a 5 star review its much appriciated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Air Source Heat Pump installation

Recently had a Vaillant Air Source Heat Pump system installed. From initial contact through to finalised job, all first class, neat, knowledgeable, tidy and polite.

Hit a few snags along the way and some changes were necessary, but all overcome and very pleased with the end result.

Highly recommend.

September 3, 2025
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi Ian,
Thank you very much for leaving a 5 star review its much appriciated.
Regards Anthony Mellor

Rated 5 out of 5 stars

I recently used their services for…

I recently used their services for installation of a boiler. They are very professional and did an amazing job. Would highly recommend their services.

August 15, 2025
Unprompted review
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Mamta,
Thank you very much for leaving a 5 star review its much appriciated.
Regards Anthony Mellor

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