A Mellor Plumbing & Heating Services Reviews 

660
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 209 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the polite, friendly, and knowledgeable staff who always arrive on time, work cleanly, and complete heating or plumbing jobs efficiently. Consumers note that experienced engineers explain everything clearly, ensuring a totally smooth and stress-free process from start to finish. Reviewers additionally appreciate the fair pricing, honest advice, and overall exceptional customer service provided by the dedicated team. Some reviewers were not happy with occasional communication gaps, experiencing unreturned quote requests, unresolved problems after brief visits, or a perceived lack of support during urgent situations.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that engineers arrive promptly and complete jobs... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professional and knowledgeable... See more

Price

Users describe positive interactions with price, noting that services are reasonably priced and competitive.... See more

Customer service

Customers had positive experiences with customer service, highlighting that everyone was a pleasure to deal... See more

Response time

Consumers find response time to be extremely positive and efficient. Reviewers frequently highlight prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The service engineer arrived and got on with the job. The kitchen was left spotless. Before leaving he spoke with us about the boiler so we knew exactly how things were. Always get first class treatm... See more

Rated 5 out of 5 stars

Having recently purchased our house, and after a complete rip out and new pipework and plumbing, including underfloor (wet) heating we were losing boiler pressure every 20mins. several plumbers attend... See more

Company replied

Rated 5 out of 5 stars

Reliable professional company. The plumber are all good at what they do and behave like your’ local plumber ‘. So friendly , easy going but know what they doing . However they are backing up by a l... See more

Company replied

Rated 5 out of 5 stars

Had boiler replaced at a real time of need, along with all my radiators, and yearly services since. Not once has there been an issue with these guys. Highly professional, skilled, and great at communi... See more

Company replied


Company details

  1. Plumber
  2. Gas Installation Service

Information provided by various external sources

If you require cost effective, reliable heating and plumbing engineers then look no further. Operating throughout the Rochdale area, we cater to all domestic and business customer's central heating systems, gas services and plumbing requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

660 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.9

All reviews

(660)

202 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I really appreciate the fact that they…

I really appreciate the fact that they responded promptly to my request. But i hate to say that they have been to my apartment twice to fix my boiler yet the boiler is still not working properly.

December 10, 2025
Unprompted review
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Adline,
Thank you for your honest review.
Regards Anthony Mellor.

Rated 5 out of 5 stars

I replaced my old boiler via A Mellor…

I replaced my old boiler via A Mellor plumbing and heating service. Their staff are very knowledgeable and professional. They explained everything for me . I had issue with my central heating, the way they changed the boiler fixed that issue as well. I definitely recommend this company .

December 17, 2025
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Top class effecient service

I made an appointment for a boiler service. The engineer turned up on time, was very professional. My boiler was serviced with no fuss or drama. Top class

July 30, 2025
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Installation of heat pump system

The job was to replace a gas heating system with a heat pump which is now working exceedingly well. The company organised the government grant, and fitted the new system in a week. We are delighted with the result and would highly recommend A Mellor Plumbing & Heating Services

December 8, 2025
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi Mary,
Thank you very much for leaving a 5 star review its much appriciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Mellor plumbers are a great business to…

Mellor plumbers are a great business to deal with. It's easy to book appointments, they turn up when they say they will and they do a thorough job whilst on the premises. The plumbers we've had to do our service are always friendly and know their job. We had Chris this time but we also sometimes get Brad, both great lads. Invoicing and payments are easy, all via web links.

December 10, 2025
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi Paul,
Thank you very much for leaving a 5 star review its much appriciated.
Regards Anthony Mellor

Rated 5 out of 5 stars

First class service

Having recently purchased our house, and after a complete rip out and new pipework and plumbing, including underfloor (wet) heating we were losing boiler pressure every 20mins. several plumbers attended to fix the problem including the original plumber (5 times). after 3 months we where losing the will when i contacted A. Mellor Plumbing. Harrison came out and after three hours the job was done and fixed. it was the fact that he could be bothered and wanted to fix it that impressed. he had an horrendous, M60, journey home at 5pm but he got the job done. Mellor are definitely my go to in the future. Thank you.

November 26, 2025
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi Dean,
Thank you very much for leaving a 5 star review its much appriciated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Great service, good price.

Called for a boiler service , engineer came within a week. Very friendly and polite, excellent customer service, will definitely use this company again.

November 27, 2025
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi Elaine,
Thank you very much for leaving a 5 star review its much appriciated.
Regards Anthony Mellor

Rated 5 out of 5 stars

All good

All good, great work and professional.

December 4, 2025
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi Roger,
Thank you very much for leaving a 5 star review its much appriciated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Excellent work and the lads were…

Excellent work and the lads were brilliant, talked me through what they were doingm great work

November 28, 2025
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi Joanne,
Thank you very much for leaving a 5 star review its much appriciated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. From arranging the visit to fixing the problem, the team was friendly, professional and genuinely helpful. A big thank you to Siobhan for scheduling our appointment so quickly, and to Brad for resolving the issue efficiently. Fair pricing, honest advice, and none of the usual “this will cost you a fortune” nonsense. Highly recommended.

November 26, 2025
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi Russ,
Thank you very much for leaving a 5 star review its much appriciated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Helpful

Boiler breakdown on a very cold day was thankfully for a same day visit.
Boiler temporally repaired and hopefully will get me through the winter.

November 20, 2025
Unprompted review
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Jeannie,
Thank you very much for leaving a 5 star review its much appriciated.
Regards Anthony Mellor

Rated 2 out of 5 stars

Standard boiler service turned into an…

Standard boiler service turned into an expensive visit. Left without hot water and heating for 3 days. Made them aware my wife was disabled and we had a 12 month old baby living with us,they didn't seem bothered

November 20, 2025
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi Stphen,
Sorry to hear your visit wasnt as planned. let me look into this further and come back to you.
Regards Anthony Mellor

Rated 5 out of 5 stars

Professionally done

Professionally done, staff very helpful

November 15, 2025
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi Joseph,
Thank you very much for leaving a 5 star review its much appriciated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Excellent service

Excellent service. Job carried out quickly, without fuss and to my complete satisfaction.

November 13, 2025
Unprompted review
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi James,
Thank you very much for leaving a 5 star review its much appriciated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Boiler servce

Professional, efficient and on time… work carried out to a high standard.

November 12, 2025
Unprompted review
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Catherine,
Thank you very much for leaving a 5 star review its much appriciated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Satisfied customer

The whole process from quotation through to installation was efficient and seamless. Would not hesitate to recommend A Mellor for their efficiency and professionalism.

November 7, 2025
Unprompted review
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Roger,
Thank you very much for leaving a 5 star review its much appriciated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Solved plumbing issue

They solved the plumbing issue in my house very quickly!!

November 4, 2025
Unprompted review
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Naveed,
Thank you very much for leaving a 5 star review its much appriciated.
Regards Anthony Mellor

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