A Mellor Plumbing & Heating Services Reviews 

660
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 209 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the polite, friendly, and knowledgeable staff who always arrive on time, work cleanly, and complete heating or plumbing jobs efficiently. Consumers note that experienced engineers explain everything clearly, ensuring a totally smooth and stress-free process from start to finish. Reviewers additionally appreciate the fair pricing, honest advice, and overall exceptional customer service provided by the dedicated team. Some reviewers were not happy with occasional communication gaps, experiencing unreturned quote requests, unresolved problems after brief visits, or a perceived lack of support during urgent situations.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that engineers arrive promptly and complete jobs... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professional and knowledgeable... See more

Price

Users describe positive interactions with price, noting that services are reasonably priced and competitive.... See more

Customer service

Customers had positive experiences with customer service, highlighting that everyone was a pleasure to deal... See more

Response time

Consumers find response time to be extremely positive and efficient. Reviewers frequently highlight prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The service engineer arrived and got on with the job. The kitchen was left spotless. Before leaving he spoke with us about the boiler so we knew exactly how things were. Always get first class treatm... See more

Rated 5 out of 5 stars

Having recently purchased our house, and after a complete rip out and new pipework and plumbing, including underfloor (wet) heating we were losing boiler pressure every 20mins. several plumbers attend... See more

Company replied

Rated 5 out of 5 stars

Reliable professional company. The plumber are all good at what they do and behave like your’ local plumber ‘. So friendly , easy going but know what they doing . However they are backing up by a l... See more

Company replied

Rated 5 out of 5 stars

Had boiler replaced at a real time of need, along with all my radiators, and yearly services since. Not once has there been an issue with these guys. Highly professional, skilled, and great at communi... See more

Company replied


Company details

  1. Plumber
  2. Gas Installation Service

Information provided by various external sources

If you require cost effective, reliable heating and plumbing engineers then look no further. Operating throughout the Rochdale area, we cater to all domestic and business customer's central heating systems, gas services and plumbing requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

660 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(660)

202 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always on time

Always on time, friendly, experienced knowledgeable clean and tidy

January 27, 2026
Unprompted review
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Happy with boiler service

My hubby met the guy who serviced boiler . Polite efficient respected our property . He even took footwear off which we appreciated cos just had new carpets . We are happy with the service and we defo will book again . Plus you where highly recomended to us by 1 of my clients i clean for thank u .

February 9, 2026
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

We had our old gravity-fed boiler changed

We had our old gravity-fed boiler replaced with a Worcester Greenstar 28kw cdi compact ERP Combination boiler on Darren’s recommendation. This entailed major pipework re-routing etc. The engineers (Ben & Terry) arrived dead on schedule. The work was carried out fast and efficiently and everything explained and tidied afterwards. The following day the bricklayer finished the job outside taking much more care than was expected. The whole job seems to be very professional and good value for money. We can recommend them.

February 2, 2026
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Reliable

Friendly, honest reliable service. Nothing was too much trouble. We will continue to use this trustworthy service for future work.

December 22, 2025
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

The Engineer was on time

The Engineer was on time. Very polite and professional. Have used them now for a number of years and have recommended them to friends and family and those who have used them have also been impressed by their service and customer support.

January 16, 2026
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Easy company to deal with

Rang for a service engineer to do a service and gas safety check. Technician turned up on time and carried out the work no problem. Could not have been easier.

January 30, 2026
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Boiler service

We have always found the heating engineers to be helpful,understanding,effective and efficient
The organising of the service was very easy and good value and would absolutely recommend A Mellor services

February 2, 2026
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 4 out of 5 stars

Engineer polite and efficient

Engineer polite and efficient. Arrived on time and completed work

January 21, 2026
Unprompted review
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

First Class Service

The gas safety check was carried out promptly and efficiently in October 2025.

Just recently, I requested a copy of the gas safety certificate which was promptly emailed to me.

Excellent service all round.

January 30, 2026
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 3 out of 5 stars

great work but hidden 'call out charges' added to bill

The work the engineer did was great replacing shower and fixing a leak.

I was advised that a part/new system needs replacing, I got a second opinion and told me nothing needed replacing, saving me thousands.

I was told the cost for the work from the engineer (he had phoned the office for a quote) and when the bill arrived it was £100 more - "call out charge", (this wasn't an emergency call out this was a booked appointment). Neither office staff or the engineer said anything about a 'call out charge'.

Very sneaky, please be wary about extra charges.

January 23, 2026
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated, I'll look into why you thought there was hiden cost as we try to be open and transparent with all our customers.
Regards Anthony Mellor

Rated 5 out of 5 stars

quality, efficiency, and professionalism at a fair price

I have used A-Mellor for all plumbing work across my property portfolio for many years, always valuing their professionalism and competitive prices. Recently, they have expanded their services to become a complete home renovation company, which was perfect timing when I purchased a very rundown new property.

The project required a full refurbishment, involving almost every trade: electrics, plumbing, plastering, carpentry, painting, window fitting, roofing, flooring, and rubbish removal. Instead of me having to find and manage ten different contractors, Darren from A-Mellor met me on site. We walked through the extensive list, and he provided invaluable professional advice. He then coordinated everything, returning swiftly with a comprehensive, competitive quote and a clear timeframe.

The best part? Once I handed over the keys, his professional team took care of everything. This incredibly efficient service turned a months-long coordination nightmare into a seamless process. My property was transformed and ready for a new tenant within just a couple of weeks.

If you are looking for quality, efficiency, and professionalism at a fair price—whether for a single job or a major project—A Mellor is the answer. They have evolved into the ultimate one-stop shop, and I cannot recommend them highly enough.

January 24, 2026
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Great service

Always prompt, friendly and efficient
Do a professional job and would choose them every time. They even sorted out a problem we had and I was 12,000 miles away at the time. Thank you A Mellor Plumbing & Heating Serivices

January 8, 2026
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Mellor heating services highly recommended.

Great communication prior to the visit. The engineer was on time, very efficient and personable.

January 13, 2026
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

1st rate service

1st rate service, as always...

January 7, 2026
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Nice genuine guys

Nice genuine guys. Totally trust worthy. Tidied as they went, stayed until job completed.

Offices ladies were so lovely, nothing to much trouble.

December 22, 2025
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

New boiler, radiators, and yearly services - top service

Had boiler replaced at a real time of need, along with all my radiators, and yearly services since. Not once has there been an issue with these guys. Highly professional, skilled, and great at communicating. Couldn't recommend them more.

January 8, 2026
Unprompted review
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

I have been a customer for 3 years

I have been a customer for 3 years, I would highly recommend this company.

January 9, 2026
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Serviced my boiler for last five years…

Serviced my boiler for last five years can't fault them very friendly brill price definitely use them for new boiler +breakdowns 👍

January 2, 2026
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Very happy customer satisfied with the service…

Very satisfied with the service received engineer arrived on time and I was kept updated on the arrival time.
Engineer was very polite and professional and showed me what the problem was and what was required to fix issues. The cost was considered fair for the work done,
Would definitely recommend Mellors,

December 22, 2025
Unprompted review
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

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