A Mellor Plumbing & Heating Services Reviews 

660
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 209 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the polite, friendly, and knowledgeable staff who always arrive on time, work cleanly, and complete heating or plumbing jobs efficiently. Consumers note that experienced engineers explain everything clearly, ensuring a totally smooth and stress-free process from start to finish. Reviewers additionally appreciate the fair pricing, honest advice, and overall exceptional customer service provided by the dedicated team. Some reviewers were not happy with occasional communication gaps, experiencing unreturned quote requests, unresolved problems after brief visits, or a perceived lack of support during urgent situations.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that engineers arrive promptly and complete jobs... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professional and knowledgeable... See more

Price

Users describe positive interactions with price, noting that services are reasonably priced and competitive.... See more

Customer service

Customers had positive experiences with customer service, highlighting that everyone was a pleasure to deal... See more

Response time

Consumers find response time to be extremely positive and efficient. Reviewers frequently highlight prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The service engineer arrived and got on with the job. The kitchen was left spotless. Before leaving he spoke with us about the boiler so we knew exactly how things were. Always get first class treatm... See more

Rated 5 out of 5 stars

Having recently purchased our house, and after a complete rip out and new pipework and plumbing, including underfloor (wet) heating we were losing boiler pressure every 20mins. several plumbers attend... See more

Company replied

Rated 5 out of 5 stars

Reliable professional company. The plumber are all good at what they do and behave like your’ local plumber ‘. So friendly , easy going but know what they doing . However they are backing up by a l... See more

Company replied

Rated 5 out of 5 stars

Had boiler replaced at a real time of need, along with all my radiators, and yearly services since. Not once has there been an issue with these guys. Highly professional, skilled, and great at communi... See more

Company replied


Company details

  1. Plumber
  2. Gas Installation Service

Information provided by various external sources

If you require cost effective, reliable heating and plumbing engineers then look no further. Operating throughout the Rochdale area, we cater to all domestic and business customer's central heating systems, gas services and plumbing requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

660 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(660)

201 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent job

I had a hot water cylinder removed and replaced with a new combi boiler and 3 radiators installed by helpful and hardworking fitters who went above and beyond what was expected.
Less than half the price quoted by British Gas!

March 17, 2026
Unprompted review
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Very satisfied

From booking a appointment to engineer completing the job very smooth no problems engineer very professional in his work

March 18, 2026
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

New toilet to replace old one. No problem!

The pleasant understanding of the telephone call that began it all.
The prompt arrival of the plumber who quickly assessed the situation and out lined the next steps.
The prompt arrival of a fixed price quotation and the time frame of the job being discussed over the phone.
On the day of the plumbing job (removal of old toilet and installation of the new one) the professionalism of the plumber and standard of work overall. No mess, no problems. Fantastic service.

March 17, 2026
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

electric heating

we had a boiler fitted the 3 men that came did a fab job and cleaned up after them they shown us how to use it and it only took them a day ty all will recomend the company to all that needs a plumber or electrics

March 13, 2026
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Prompt arrival friendly and performed…

Prompt arrival friendly and performed the service efficiently. Before leaving he reported what he had done and what he felt would need routine replacement next time

March 16, 2026
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

A Mellor…Reliable Service Year After Year

Another great experience with A Mellor Plumbing & Heating Services Ltd this year! Prompt, professional, and the boiler service was carried out thoroughly as always. Reliable service I’m happy to recommend again

March 16, 2026
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Happy customer

Just used A MELLOR plumbing and heating services for the first time absolutely delighted the engineer carl was
polite and friendly and somebody who didn't have problems only had solutions if you use this company you
will not be disappointed

March 16, 2026
Unprompted review
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Good efficient service

Appreciated the reminder by G Mail about the annual boiler service. Was given a date and time to suit me. Bradley arrived promptly. He has been here before and is polite efficient and friendly. I have been with A Mellor for at least 8 years and will continue to use them

March 16, 2026
Unprompted review
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Polite and friendly

Polite and friendly, explaining everything, booked in for another job next week

March 9, 2026
Unprompted review
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Wonderful service

Wonderful service, really helpful from start to finish. Great price, speedy service and super tidy job. Really happy, Thank You!

March 6, 2026
Unprompted review
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Plumbing

Arrived on time . Completed the jobs . Left everything clean and tidy . Made sure everything was in working order . Would highly recommend

March 5, 2026
Unprompted review
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Getting even better.

Having been a customer of Mellor Plumbing and heating I am very pleased that in these days of shoddy workmanship, Mellor's have in fact improved on their former performance,

March 7, 2026
Unprompted review
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

First class team. ( but need a brew )

This company comes when they say they’ll come, do a very professional job and have excellent tradesmen who go that extra mile to make sure that you are happy, they’re clean & tidy & know their job inside out.
I can’t recommend them enough, they are definitely my default plumbing and heating company from now on.

Peter T. Milnrow

February 4, 2026
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Excellent Company

It was a great service from start to finish. The two guys who fitted the new boiler were excellent and they went the extra mile to ensure a job well done. Everything was explained to us fully. Would highly recommend this company - excellent customer service

February 10, 2026
Unprompted review
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Excellent Service

Excellent Service for Boiler Service. Turned up within the small time slot that they had promised and efficiently performed the service. The engineer was very personable and described what t he was doing.

February 16, 2026
Unprompted review
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

So helpful and easy to contact

So helpful and easy to contact, always spot on with information and checks

February 6, 2026
Unprompted review
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Great service!

Great service!
From the initial call to the engineer visit, the team are polite and helpful.
Even the invoice and payment process is so simple.
Great company for all your plumbing and heating needs.

February 12, 2026
Unprompted review
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Used many times

Used Mellors many times, always answer the phones, always friendly and knowledgable engineers and always a tidy finish. Would recommend to anyone

February 10, 2026
Unprompted review
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

The engineer who came was very pleasant…

The engineer who came was very pleasant and did a great job

February 9, 2026
Unprompted review
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

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