A Mellor Plumbing & Heating Services Reviews 

660
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 209 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the polite, friendly, and knowledgeable staff who always arrive on time, work cleanly, and complete heating or plumbing jobs efficiently. Consumers note that experienced engineers explain everything clearly, ensuring a totally smooth and stress-free process from start to finish. Reviewers additionally appreciate the fair pricing, honest advice, and overall exceptional customer service provided by the dedicated team. Some reviewers were not happy with occasional communication gaps, experiencing unreturned quote requests, unresolved problems after brief visits, or a perceived lack of support during urgent situations.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that engineers arrive promptly and complete jobs... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professional and knowledgeable... See more

Price

Users describe positive interactions with price, noting that services are reasonably priced and competitive.... See more

Customer service

Customers had positive experiences with customer service, highlighting that everyone was a pleasure to deal... See more

Response time

Consumers find response time to be extremely positive and efficient. Reviewers frequently highlight prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The service engineer arrived and got on with the job. The kitchen was left spotless. Before leaving he spoke with us about the boiler so we knew exactly how things were. Always get first class treatm... See more

Rated 5 out of 5 stars

Having recently purchased our house, and after a complete rip out and new pipework and plumbing, including underfloor (wet) heating we were losing boiler pressure every 20mins. several plumbers attend... See more

Company replied

Rated 5 out of 5 stars

Reliable professional company. The plumber are all good at what they do and behave like your’ local plumber ‘. So friendly , easy going but know what they doing . However they are backing up by a l... See more

Company replied

Rated 5 out of 5 stars

Had boiler replaced at a real time of need, along with all my radiators, and yearly services since. Not once has there been an issue with these guys. Highly professional, skilled, and great at communi... See more

Company replied


Company details

  1. Plumber
  2. Gas Installation Service

Information provided by various external sources

If you require cost effective, reliable heating and plumbing engineers then look no further. Operating throughout the Rochdale area, we cater to all domestic and business customer's central heating systems, gas services and plumbing requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

660 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(660)

201 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly staff and punctual.

Friendly staff and punctual.

April 15, 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Thank you very much for your positive review it’s much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Arranged to come out very quickly to provide a quote for a new boiler for my mum. Friendly staff. Really helpful and helped us discuss the options for my mum. Would definitely recommend

April 13, 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Thank you very much for your positive review it’s much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

annual boiler service

We have our annual boiler service from Mellor's, have done for a few years now. Each time they come to our home the worker is friendly, reliable and and on time

April 13, 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Thank you very much for your positive review it’s much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Boiler service

The 2 young men that came to service the boiler were very polite efficient and got the job done well the price was very good

April 9, 2026
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Reply from A Mellor Plumbing & Heating Services

Thank you very much for your positive review it’s much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Servicing gas fire and boxing in pipe work

Yet again mellors have sorted the job out with no issues. Reliable, courteous and so reasonable. Many thanks.

April 1, 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Heather,
Thank you very much for your positive review it’s much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Just a faulty tap!

Only a tap needed fixing but dealt with the following morning by a very pleasant young man, explaining what steps he was taking to correct the fault. Would have no hesitation in recommending this firm.

April 1, 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Patricia,
Thank you very much for your very positive review its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

They came, they fitted, they left, I paid. Job done!

Fitted a new boiler in my mother's house. The job was done quickly. The old one was taken away and everything was clean and tidy. I have used Mellors for several years now, and will continue to do so.

April 4, 2026
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Reply from A Mellor Plumbing & Heating Services

Hi Simon,
Thank you very much for your positive review it’s much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

The work was completed to a quality…

The work was completed to a quality standard that has now lasted without fault. The work was exceptional since I was not even there when it was done. No fuss, high quality!

July 10, 2025
Unprompted review
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Stephen,
Thank you very much for your positive review its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Another Great Job

Good communication, great staff and really happy with the service they provided.

April 2, 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Tracey,
Thank you very much for your positive review it’s much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Excellent service no mess prompt…

Excellent service no mess prompt arrival, job satisfactory new shower working perfectly. Thank you. S. Shirley.

April 1, 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Susan,
Thank you very much for leaving a positive review it’s much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Boiler Replacement

Recently had our old boiler swapped for a new combi and most of the radiators replaced. The work was carried out to a very high standard and at a very reasonable price. A very polite and professional service.

March 5, 2026
Unprompted review
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Ian,
Thank you very much for leaving a positive review it’s much appreciated.
Regards Anthony Mellor

Rated 5 out of 5 stars

100% satisfactory installation

First, Darren attended promptly to survey the site and discuss our requirements. He explained how the water heater would be installed and agreed with our choice of unit. He provided the most competitive price for the job.
Second, the installation date was agreed at our convenience.
Third, the installation engineers were polite, explained what they were doing, worked quickly to complete the job and explained the control of the unit. They returned a few days later to fit a condensation trap that had been missed from the original proposal.
All in all a highly satisfactory transaction and we have no hesitation in recommending Mellors.

March 2, 2026
Unprompted review
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Always use A Mellor for yearly service.

Always use A Mellor for yearly service.
Always prompt on time no fuss, clean, polite
No issues.

March 23, 2026
Unprompted review
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

New boiler fitted for my tenant

New boiler fitted for my tenant, no hassle, top job. Kept me informed throughout.

March 17, 2026
Unprompted review
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

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