Amys Gifts Reviews 

694
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I cannot recommend this business highly enough. I ordered a gift for my son and daughter-in-law. Unbeknown to me I must have ordered and paid twice. Without realising! The lovely people in this busine... See more

Company replied

Rated 5 out of 5 stars

Super helpful and lovely products! Having bought two scarves for my two older grandsons a couple of years ago, I wrote an email asking if they could help me obtain a similar one for my youngest grands... See more

Company replied

Rated 5 out of 5 stars

Brilliant service and quality items. Yes only hanky chiefs but made special with the personalised embroidery, top quality. Nice presentation box also, just adds that special touch. I must... See more

Rated 5 out of 5 stars

I ordered a personalised 2nd anniversary cotton tea towel with 2 puppys on. I asked for a few small changes to be made to my gift, to make it that little bit more personal and special so that the 2 pu... See more

Company details

  1. Gift Shop

Information provided by various external sources

Gift Ideas and gifts For Birthday, Christmas, Baby, Anniversary


Contact info

4.9

Excellent

TrustScore 5 out of 5

694 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(694)

44 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very prompt delivery

Very prompt delivery, items exactly as expected, happy customer!

September 10, 2025
Amys Gifts logo

Reply from Amys Gifts

thank you very much we love to hear this.

Rated 5 out of 5 stars

Super helpful and lovely products

Super helpful and lovely products! Having bought two scarves for my two older grandsons a couple of years ago, I wrote an email asking if they could help me obtain a similar one for my youngest grandson. They replied really quickly and although the design had been discontinued, they suggested alternatives. I ordered a different personalised scarf and it is great. Arrived very quickly, but the very human service is what meant the most! Will definitely use again.

September 8, 2025
Amys Gifts logo

Reply from Amys Gifts

So glad we could be of help and provide this little special gift for your grandson. He'll appreciate his personalised scarf and cheerish your very own stories.

Rated 5 out of 5 stars

Quality product

The order was processed really quick , the product is really good quality, the personalisation is top quality . Our baby boy is loving his new comforter. I am highly recommend Amy's Gifts . Thank you for the lovely comforter!

September 5, 2025
Unprompted review
Amys Gifts logo

Reply from Amys Gifts

that is wondrful to hear, so glad the personalised comforter is one of babies favourite things.

Rated 5 out of 5 stars

Just as the website shows - Perfect

Ordered some lovely personalised handkerchiefs for my Dads birthday - that are perfect and just as they appeared on the website. Thank you very much for a lovely birthday gift for my Dad

August 22, 2025
Rated 5 out of 5 stars

Highly recommend based in the UK

I had an excellent experience with Amy‘s gifts. I couldn’t believe it. I put the order in & it was made and sent to the person I was gifting it to within 2-3 days. I was really blown away by how quick item was made and posted. My item was delivered quickly & my friend absolutely loved it. I am so happy. Thank you so much Amy.
Before I chose the item i made lots of queries, and Amy always replied, she really helped me and I am very happy with the result, It looks like how I wanted it to look and my friend was beside herself she loved it thank you very much. I Highly recommend Amy‘s gift, trust me I did a lot of research and her prices are reasonable and her quality and craftsmanship were top notch. I would definitely shop here again. Shame I can’t post a photo to show the item but trust me it was great.

July 24, 2025
Rated 4 out of 5 stars

Prompt service

The handkerchief is pretty but I expected the lettering to be a darker blue from images seen. It's not an easy website or payment system either however the handkerchief arrived quickly and I'm happy

June 28, 2025
Amys Gifts logo

Reply from Amys Gifts

Thank you, glad you are happy. A personalised website is a little more complicated than a usual click and buy shop as you get the options to personalise your items; font style and thread colour as well as the wording. When you type in a name then select from the font styles and thread colours it changes and the computer screen to show you an exampe of the style and colour. If you click on Thread Colours, this is a link and shows all the spools of thread. Hope this helps for next time, much easier.

Rated 5 out of 5 stars

Brilliant service and quality items.

Brilliant service and quality items.

Yes only hanky chiefs but made special with the personalised embroidery, top quality.
Nice presentation box also, just adds that special touch.

I must say service was excellent, on payment I forgot to add my name on bank transfer reference. Hence I messed up.
I contacted Amy’s gifts via email, within hours my parcel was on its way. I received them the next day.
1st class post and both sets of hanky’s in presentation box’s.

Super highly recommend Amy’s Gifts.
Six Stars

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great item delivered super fast

I rarely bother to leave reviews, but our recent purchase from Amy's Gifts deserves it. We had no idea what to give my father for his 90th birthday, as he lives a simple life in a nice care home, and needs for nothing. He no longer reads (used to avidly) and tech is beyond him. My wife had the idea of handkerchiefs, which he still carries daily. As he is a cricket fan, I was delighted to find a nice embroidered cricket stumps, bat and ball design, with the option to add his forename, in a choice of colour and font. I paid extra for fast delivery, and the speed was seriously impressive for a bespoke item - ordered Sunday evening and delivered Tuesday morning I believe. The quality is lovely, and he really liked them.
Thanks, Amy's Gifts!

June 10, 2025
Amys Gifts logo

Reply from Amys Gifts

Wow, this is wonderful to read. So glad you and your Father are pleased with the cricket hankies.

Rated 3 out of 5 stars

Okay

It’s okay. The Bride embroidery is lovely, however the date is a little messy. There is uneven stitching on the personalised date and thicker parts on the numbers. Looks a bit messy. Unfortunately I am not able to provide a photo on trustpilot but you can find this on google reviews. Would have appreciated this to have been noticed and redone before they sent it off, maybe some sort of assurance check. This is a gift for my best friend as her something blue for her wedding and I don’t have time to exchange. I feel like I now have to explain to my friend when she opens her gift that it’s not perfect

June 4, 2025
Unprompted review
Amys Gifts logo

Reply from Amys Gifts

Hi Charlotte, We haven't had any email or contact from you about this however thank you for your review feedback. The date on the Bridal Hanky looks good, it is normal for the rounded letters or numbers to have a slightly thicker overlap stitch. In Embroidery the stitching of a character has a start point with a knotting stitch to hold it in place and begin the sewing and then has a knotting stitch at the end to secure the finished sewing of the character. The number 0 and the number 8 in this example is a circular shape so the starting and ending knots overlap - such is the nature of embroidery. We loved this beautiful handkerchief and it has become very popular for a little wedding gift. We hope your friend will like hers too.

Rated 5 out of 5 stars

Lovely gifts

Lovely personalised items for a gift, quality seems good and delivery was quick.

May 27, 2025
Amys Gifts logo

Reply from Amys Gifts

That is so good to hear, so glad your were pleased.

Rated 5 out of 5 stars

Amy's Gifts is a delight

Always great service, lovely and creative gifts, fast delivery, and good customer service.

April 25, 2025
Amys Gifts logo

Reply from Amys Gifts

We love this, thank you for such a supportive review of our small business.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look