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Anchor Vans - UK's Van Dealer of the Year Reviews 

2,011
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 338 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, friendly, and professional throughout the entire purchasing process, making interactions completely stress-free. Consumers also appreciate the smooth vehicle handover, detailed communication, and the consistently high quality of the vans available. Some reviewers were not happy with the communication and after-sales support after taking delivery of their vehicles. A few people mentioned encountering unexpected mechanical problems, fluid leaks, and facing difficulties getting prompt assistance to resolve them. However, these situations represented isolated frustrations compared to the overwhelmingly positive feedback overall.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, with reviewers consistently praising their professionalism,... See more

Service

Clients share positive opinions on service, frequently praising the smooth, efficient process and helpful... See more

User experience

Reviewers highlight positive aspects of user experience, noting that buying a vehicle is typically stressful... See more

Product

Reviewers mention positive feedback about product, noting that vehicles arrive spotless, exactly as... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful and professional staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having used anchor vans back in 2020 which was faultless we have just driven back another van today all organised by Calvin a credit to your company for sure .Everything from our initial conversation... See more

Company replied

Rated 5 out of 5 stars

Helpful and stressfree from start to finish,Matthew is a credit to the Anchor Vans Team.Only grumble is no handbook/service book supplied with purchase,and only one key.Been given a number to have an... See more

Company replied

Rated 5 out of 5 stars

Kane made the process and switching between my car and my new van extremely easy, everyone involved in the process kept me updated as things were going and made the process smooth. I would recommend A... See more

Company replied

Rated 5 out of 5 stars

The purchase of our Vivaro van was painless from start to finish. Calvin was second to none, kept us updated during the purchase, everything discussed during the sale was carried out in a professional... See more

Company replied


Company details

  1. Car Dealer
  2. also in
  3. Auto Repair Shop
  4. Car Service
  5. Diesel Engine Dealer
  6. Ford Dealer
  7. Used Truck Dealer

Written by the company

With over 35 years of experience, Anchor Vans has established itself as the UK's largest and most trusted independent used van retailer. We proudly offer nationwide delivery, bringing your next van directly to your doorstep. Experience the convenience of purchasing from the UK's premier used van hypermarket, where quality and customer satisfaction are our top priorities.

We're the UK's Van Dealer of the Year

Written by the company

2024 MotorTrader Independent Dealer Awards
We're honoured with the prestigious title of "UK Independent Van Dealer of the Year," sponsored by Mann Island, at the 2024 Motor Trader Independent Dealer Awards. The awards ceremony took place at the Eastside Rooms in Birmingham, bringing together industry leaders to celebrate excellence in the independent dealer sector. The event recognized the outstanding achievements of independent dealers across the UK, and Anchor Vans emerged as a standout performer in the highly competitive category.
Why buy from us?
UK's largest & most trusted used van retailer. Anchor Vans is the UK's largest and most trusted used van retailer. With our unbeatable guarantees, competitive finance rates, and commitment to outstanding customer experience, we prioritise your satisfaction in every step of your van-buying journey. Same-Day Purchase Hire Purchase Experience the Anchor Vans Difference
Anchor Vans, ensuring transparency & peace of mind.
Comprehensive HPI® Check At Anchor Vans, we prioritise transparency and your peace of mind. Every used van in our stock undergoes a thorough HPI® Check, provided by HPI Ltd. This ensures you’re fully informed about the vehicle's history and can buy with confidence. The HPI® Check examines records from trusted sources, including the DVLA, police, finance, and insurance companies. It serves as your first line of defence against potential fraud, giving you confidence in your van’s history and reliability.

How we look after you

Our care packs are applied to every vehicle sale and is designed specifically for your convenience, peace of mind and represents great value.

Our care packs are applied to every vehicle sale and is designed specifically for your convenience, peace of mind and represents great value.
All of our used vans benefit from a thorough pre-delivery inspection and our refurbishment programme. We pride ourselves on our first-class vehicle preparation. Consequently, if we have missed something we want to pay for it, not you! After the first 3000 miles or 3 months (whichever is sooner) our return-to-base cover expires. but you can upgrade to an excellent 15 or 36-month renewable guarantee for just a few pounds a week. Set a reminder in your calendar or add it to the price of the van on the day of order Our Care Pack is applied to every vehicle sale, designed specifically for your convenience and peace of mind. £299 or £6.79 p/m + VAT Full pre-delivery inspection A minimum of 6 months MOT Arrangement of 12 Months complimentary AA roadside assistance 1/4 Tank fuel from leaving site 3 Mth/3k-mile return to base warranty, whichever sooner

Contact info

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Anchor Vans - UK's Van Dealer 2024

UK's Largest, Best and Most Trusted used van retailer!

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 66% of negative reviews

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4.9

All reviews

(2,011)

314 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service

Fantastic service, helpful and professional

March 20, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for your great review. We are so pleased to hear that you found our services so helpful.

Rated 5 out of 5 stars

Calvin was very helpful and found…

Calvin was very helpful and found exactly what we needed within our price range and it had everything we wanted as well

March 14, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for your great review. We are so pleased to hear that Calvin was able to help you find exactly what you needed within your price range, and that it had everything you were looking for as well. We really appreciate your support and hope to help you again in the future.

Rated 5 out of 5 stars

The salesman Calvin was friendly

The salesman Calvin was friendly, helpful and efficient and, above all, honest. Will definitely consider Anchor Vans for future van purchases.

March 20, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for your kind review. We are delighted to hear that Calvin was friendly, helpful, efficient and, above all, honest throughout your experience. It means a great deal to know you would consider Anchor Vans again for future van purchases, and we really appreciate your support.

Rated 5 out of 5 stars

From the moment I spoke with Kane I…

From the moment I spoke with Kane I knew I was driving to Anchor Vans, when you know, you know! No matter what budget you have, Kane and the team will Tailor it to your finances. Everything from start to finish has been a breeze and stress free experience. This is the 1st time I have dealt with Anchor vans and most definitely won't be my last. Credit to Kane (YOU ARE GOOD!) and his team ofcourse. For a professional and trust worthy dealership I Highly recommend Anchor Vans.. Thank-you, until we meet again! Keep up the great work!

March 14, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for such an incredible review - it really means a lot to us. We’re delighted to hear that Kane made such a strong impression from the very first conversation and that the whole experience felt straightforward and stress-free.

Providing options that suit each customer’s budget is something we take great pride in, so it’s fantastic to know that we came across. We’ll be sure to pass your kind words on to Kane and the wider team - they’ll really appreciate it.

Rated 4 out of 5 stars

Quick and painless

Quick and painless. Very fresh friendly service from Myles Mulkermins

March 17, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for your kind feedback. We’re delighted to hear you found the process quick and straightforward, and that Myles provided such fresh and friendly service. We’ll be sure to pass your comments on to him.

Rated 5 out of 5 stars

Anchor were absolutely amazing

Anchor were absolutely amazing. I was due to have my van delivered Saturday so I called them Friday but they informed me some parts had not arrived. I informed them I really need the vehicle for work Monday. They went the extra mile and managed to still deliver the van the next day. Everyone was so helpful from sales to delivery. Incredible company well pleased with my van. And a great price. Will only be buying from anchor from now on.

March 14, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for such a fantastic review. We’re really pleased to hear that the team were able to go the extra mile and get your van to you in time for work - it’s exactly the level of service we strive to provide.
We truly appreciate your loyalty and look forward to helping you again in the future.

Rated 5 out of 5 stars

Excellent service from Calvin

Excellent service from Calvin. Very helpful and friendly. Would definitely recommend.

March 13, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for your kind feedback. We’re so pleased to hear that Calvin provided such helpful and friendly service - he’ll really appreciate your comments. Thank you as well for the recommendation, it means a great deal to us.

Rated 5 out of 5 stars

Great customer service

Had a pleasure with matt (salesman) when finding the right van for us, very helpfuland polite. Nice and easy process. Van delivered by Steve, who again is lovely and a pleasure to have him deliver to us. We had a slight problem on delivery with the key but it was sorted the same day, van was taken away and returned again in under 4 hours!! Very helpful and extremely quick turnaround. Thank you.

March 12, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for taking the time to share such detailed feedback. We’re delighted to hear that Matt made the process of finding the right van smooth and enjoyable, and that Steve provided a great delivery experience.

We also appreciate your understanding regarding the issue with the key, and we’re pleased our team was able to resolve it quickly and get the van back to you the same day.

Rated 5 out of 5 stars

Kane Holding was absolutely brilliant

Kane Holding was absolutely brilliant
Great service and very welcoming

March 12, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for your lovely feedback. We’re really pleased to hear you had such a positive experience with Kane - he’ll be delighted to know he made you feel welcome.

Rated 5 out of 5 stars

Great service

Great service, Chris was very helpful and the whole process was very easy

March 12, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for your kind words. We’re delighted to hear you had a smooth and straightforward experience. Chris will be especially pleased to know his help made a difference.

Rated 5 out of 5 stars

Efficient

Efficient, simple, 5 star service

March 11, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for your kind feedback.

Rated 5 out of 5 stars

We dealt with Chris and he was really…

We dealt with Chris and he was really helpful and friendly.

March 11, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for your kind feedback. We’re very pleased to hear that Chris made the purchasing process smooth and enjoyable for you.

Rated 5 out of 5 stars

My salesman

My salesman, Kane, is a fantastic chap, very friendly and very helpful through the purchasing process.
An asset to the company!

March 11, 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for your kind feedback. We’re very pleased to hear that Kane made the purchasing process smooth and enjoyable for you. He takes great pride in looking after his customers, so it’s wonderful to know his friendliness and helpful approach stood out.

Rated 5 out of 5 stars

Kane has been absolutely awesome

Kane has been absolutely awesome. He has helped us out no end. Above abs beyond/ Absolute credit to you.

March 11, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for your kind words. We’re delighted to hear that Kane was able to help and went above and beyond throughout your experience. He really is a valued member of the team, and we’ll be sure to pass your comments on to him.

Rated 5 out of 5 stars

Kane the main man

I would like to thank Kane at anchor for his excellent service and patience. We travelled last minute from London and arrive around 4.30pm. We had a few issues with paperwork but he stayed late to make my wife the happiest woman in the world as she now has her dream car. I just hope he didn’t get in too much trouble with his partner for being late

March 3, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for taking the time to share your experience. We’re so pleased to hear that Kane looked after you so well and helped make the journey worthwhile. Travelling last minute from London is no small effort, so it’s great to know he was able to stay on and ensure everything was sorted so your wife could drive away in her dream car.

Rated 5 out of 5 stars

With all the help from Myles the…

With all the help from Myles the purchase of my new van was so very easy and enjoyable.
Fantastic service from everyone.

March 9, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for your kind feedback. We’re delighted to hear that Myles made the process of purchasing your new van easy and enjoyable. We’ll be sure to pass your comments on to him and the rest of the team.

Rated 5 out of 5 stars

A nice relaxed but professional…

A nice relaxed but professional atmosphere in the showroom. The workshop looked clean and organised from what I could see. The salesman Matthew Morris couldn't have been more helpful. Overall a really good experience.

March 5, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for your kind feedback. We're delighted to hear you enjoyed the relaxed yet professional atmosphere in the showroom and that the workshop made a good impression as well.

Rated 5 out of 5 stars

Welcoming stuff super helpful finding…

Welcoming stuff super helpful finding exactly what I need especially Myles Mulkerrins

March 6, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

We’re really pleased to hear the team were welcoming and that you were able to find exactly what you needed. I’ll be sure to pass your feedback on to Myles – he’ll be delighted to hear he made such a positive impression.

Rated 5 out of 5 stars

Great price and service from Chris

Great price and service from Chris. Thank you

March 5, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for the 5-star review! We will pass on your kind words to Chris.

Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Anchor Van. The whole process was smooth, professional, and stress-free from start to finish. The team was friendly, efficient, and very reliable.
A special thanks to Chris and Sab for their outstanding help and support. They went above and beyond to make sure everything was handled perfectly and made the whole experience even better.
I would highly recommend Anchor Van to anyone looking for a dependable and professional service. Truly a 5-star experience!

March 5, 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for your wonderful feedback. We’re delighted to hear that you had such a positive experience with Anchor Vans and that the process was smooth and stress-free from start to finish.

Chris and Seb will be especially pleased to hear your kind words. They always aim to go the extra mile for our customers, so it’s great to know their support made such a difference to your experience.

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