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Anchor Vans - UK's Van Dealer of the Year Reviews 

2,011
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 338 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, friendly, and professional throughout the entire purchasing process, making interactions completely stress-free. Consumers also appreciate the smooth vehicle handover, detailed communication, and the consistently high quality of the vans available. Some reviewers were not happy with the communication and after-sales support after taking delivery of their vehicles. A few people mentioned encountering unexpected mechanical problems, fluid leaks, and facing difficulties getting prompt assistance to resolve them. However, these situations represented isolated frustrations compared to the overwhelmingly positive feedback overall.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, with reviewers consistently praising their professionalism,... See more

Service

Clients share positive opinions on service, frequently praising the smooth, efficient process and helpful... See more

User experience

Reviewers highlight positive aspects of user experience, noting that buying a vehicle is typically stressful... See more

Product

Reviewers mention positive feedback about product, noting that vehicles arrive spotless, exactly as... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful and professional staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having used anchor vans back in 2020 which was faultless we have just driven back another van today all organised by Calvin a credit to your company for sure .Everything from our initial conversation... See more

Company replied

Rated 5 out of 5 stars

Helpful and stressfree from start to finish,Matthew is a credit to the Anchor Vans Team.Only grumble is no handbook/service book supplied with purchase,and only one key.Been given a number to have an... See more

Company replied

Rated 5 out of 5 stars

Kane made the process and switching between my car and my new van extremely easy, everyone involved in the process kept me updated as things were going and made the process smooth. I would recommend A... See more

Company replied

Rated 5 out of 5 stars

The purchase of our Vivaro van was painless from start to finish. Calvin was second to none, kept us updated during the purchase, everything discussed during the sale was carried out in a professional... See more

Company replied


Company details

  1. Car Dealer
  2. also in
  3. Auto Repair Shop
  4. Car Service
  5. Diesel Engine Dealer
  6. Ford Dealer
  7. Used Truck Dealer

Written by the company

With over 35 years of experience, Anchor Vans has established itself as the UK's largest and most trusted independent used van retailer. We proudly offer nationwide delivery, bringing your next van directly to your doorstep. Experience the convenience of purchasing from the UK's premier used van hypermarket, where quality and customer satisfaction are our top priorities.

We're the UK's Van Dealer of the Year

Written by the company

2024 MotorTrader Independent Dealer Awards
We're honoured with the prestigious title of "UK Independent Van Dealer of the Year," sponsored by Mann Island, at the 2024 Motor Trader Independent Dealer Awards. The awards ceremony took place at the Eastside Rooms in Birmingham, bringing together industry leaders to celebrate excellence in the independent dealer sector. The event recognized the outstanding achievements of independent dealers across the UK, and Anchor Vans emerged as a standout performer in the highly competitive category.
Why buy from us?
UK's largest & most trusted used van retailer. Anchor Vans is the UK's largest and most trusted used van retailer. With our unbeatable guarantees, competitive finance rates, and commitment to outstanding customer experience, we prioritise your satisfaction in every step of your van-buying journey. Same-Day Purchase Hire Purchase Experience the Anchor Vans Difference
Anchor Vans, ensuring transparency & peace of mind.
Comprehensive HPI® Check At Anchor Vans, we prioritise transparency and your peace of mind. Every used van in our stock undergoes a thorough HPI® Check, provided by HPI Ltd. This ensures you’re fully informed about the vehicle's history and can buy with confidence. The HPI® Check examines records from trusted sources, including the DVLA, police, finance, and insurance companies. It serves as your first line of defence against potential fraud, giving you confidence in your van’s history and reliability.

How we look after you

Our care packs are applied to every vehicle sale and is designed specifically for your convenience, peace of mind and represents great value.

Our care packs are applied to every vehicle sale and is designed specifically for your convenience, peace of mind and represents great value.
All of our used vans benefit from a thorough pre-delivery inspection and our refurbishment programme. We pride ourselves on our first-class vehicle preparation. Consequently, if we have missed something we want to pay for it, not you! After the first 3000 miles or 3 months (whichever is sooner) our return-to-base cover expires. but you can upgrade to an excellent 15 or 36-month renewable guarantee for just a few pounds a week. Set a reminder in your calendar or add it to the price of the van on the day of order Our Care Pack is applied to every vehicle sale, designed specifically for your convenience and peace of mind. £299 or £6.79 p/m + VAT Full pre-delivery inspection A minimum of 6 months MOT Arrangement of 12 Months complimentary AA roadside assistance 1/4 Tank fuel from leaving site 3 Mth/3k-mile return to base warranty, whichever sooner

Contact info

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Anchor Vans - UK's Van Dealer 2024

UK's Largest, Best and Most Trusted used van retailer!

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(2,011)

314 reviews in the last 12 months

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Rated 5 out of 5 stars

Matthew

Matthew, very helpful

August 16, 2025
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for the brilliant feedback.

Rated 5 out of 5 stars

Great experience!

Great experience!! Matthew was super helpful. I’ll be back.

November 8, 2025
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for the review! We will pass on your kind words to Matthew and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Amazing work by both Stephen B and Nick…

Amazing work by both Stephen B and Nick P. Could not fault them, both super efficient, friendly and extremely knowledgeable. Highly recommend Anchor Cars!

August 21, 2025
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for the lovely feedback. We are delighted to hear Stephen B and Nick P provided such efficient, friendly and knowledgeable service. Your recommendation means a great deal to us, and we will be sure to pass your kind comments on to them both.

Rated 5 out of 5 stars

Anchor Vans 5* Chris from sales

Came down to Anchor Van looking for a van to start my new buisness, Chris from sales was very helpful, got me sorted in no time and made the whole process smooth and easy.

April 10, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for the fantastic 5-star review.

We are delighted to hear that Chris was able to help you find the right van for your new business and make the process smooth and straightforward from start to finish. Starting a new business is a big step, so it is great to know Chris could get everything sorted for you so quickly.

We really appreciate your kind words and wish you every success with your new venture.

Rated 5 out of 5 stars

Positive experience with Anchor Vans

Had a great experience with Anchor Vans from start to finish. The team were helpful and professional throughout the purchasing and delivery process.

April 9, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for your kind feedback. We are delighted to hear you had a great experience with Anchor Vans from start to finish. It is fantastic to know our team was helpful and professional throughout both the purchase and delivery process.

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish, Kane went through all the relevant details and went above to get the van ready for collection early than expected. Also makes a good cup of tea 😁

April 9, 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for your fantastic feedback. We are delighted to hear Kane made the whole experience a great one from start to finish and took the time to go through all the relevant details with you.

Rated 5 out of 5 stars

Very professional and positive attitude…

Very professional and positive attitude from Myles. Found me the right van, very good spec and a good price. Plenty of vans on site.
Quick and easy paper work.

April 5, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for your excellent feedback. We are delighted to hear Myles provided such a professional and positive experience, and that he was able to help you find the right van with a great specification at the right price.

Rated 5 out of 5 stars

Brilliant Service

Chris was super helpful and sorted me out with a new van quickly and efficiently. Would definitely be returning in the future

April 1, 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for your great feedback. We are pleased to hear Chris was so helpful and able to get everything sorted quickly and efficiently for you.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, very helpful thank you Calvin.

March 31, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for your kind words and for taking the time to leave such a brilliant review.

Rated 5 out of 5 stars

A great sales executive and company to deal with

Initially Chris was very helpful but as he was going to be having a few days off I was passed onto Myles Mulkerrins.
He kept me informed throughout the process and was extremely helpful.
I would recommend Myles , Chris and the team at Anchor Vans for a diligent and thorough job in taking my van as a part exchange and dealing with a smooth handover.
Great work Myles, keep up the good work !

March 31, 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for your kind words and for taking the time to leave such a positive review. We are delighted to hear that both Chris and Myles kept you well informed throughout the process and made everything smooth and straightforward with your part exchange and handover.

Rated 5 out of 5 stars

Very professional

Very professional
Very informative
Painless process 👍

March 31, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for the 5-star review!

Rated 5 out of 5 stars

good service

It was very good service and fast we’ve been in contact for 2 years and brought 2 vans

March 30, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for your continued support! We hope you enjoy your new - we will always be here to help.

Rated 5 out of 5 stars

Very friendly and helpful not pushy…

Very friendly and helpful not pushy fantastic service will definitely be using them again.

March 27, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for the brilliant feedback! We are always here to help.

Rated 5 out of 5 stars

Excellent service

Myles was very helpful and clearly explained all the details for my van purchase.
Even offered help with my tax after the purchase was signed off.
Highly recommend

March 27, 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for the 5-star review! We're so pleased to hear that Myles supported you throughout every step of the process.

Rated 5 out of 5 stars

Myles was very helpful and kind when…

Myles was very helpful and kind when buying a van! Thank you Myles :)

March 27, 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for the 5-star review! We will pass on your kind words to Myles - enjoy your new van.

Rated 5 out of 5 stars

Professional

Professional, no pressure to buy very helpful, would recommend

Myles and Calvin were whom I dealt with

March 27, 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for the 5-star review! We will pass on your kind words to Myles and Calvin.

Rated 5 out of 5 stars

Very good service

Very good service , excellent
Miles and Chris were fantastic very helpful

March 23, 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for your kind words and for taking the time to leave us a review.

We are delighted to hear you received very good service and that Myles and Chris were so helpful throughout your experience. I will make sure your comments are passed on to them.

Rated 5 out of 5 stars

Outstanding service from Calvin

Outstanding service! Calvin was exceptionally helpful, I was desperate for a van due to my previous vehicle breaking, he did everything possible to make sure I got my new van as quick as possible. 10/10 service and extremely happy customer!

March 20, 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for your fantastic review. We are delighted to hear that Calvin was so helpful and did everything possible to get you into your new van quickly, especially when you needed one urgently. It is great to know you were so happy with the service you received. We really appreciate your support and wish you all the best with your new van.

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