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Anchor Vans - UK's Van Dealer of the Year Reviews 

2,011
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 338 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, friendly, and professional throughout the entire purchasing process, making interactions completely stress-free. Consumers also appreciate the smooth vehicle handover, detailed communication, and the consistently high quality of the vans available. Some reviewers were not happy with the communication and after-sales support after taking delivery of their vehicles. A few people mentioned encountering unexpected mechanical problems, fluid leaks, and facing difficulties getting prompt assistance to resolve them. However, these situations represented isolated frustrations compared to the overwhelmingly positive feedback overall.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, with reviewers consistently praising their professionalism,... See more

Service

Clients share positive opinions on service, frequently praising the smooth, efficient process and helpful... See more

User experience

Reviewers highlight positive aspects of user experience, noting that buying a vehicle is typically stressful... See more

Product

Reviewers mention positive feedback about product, noting that vehicles arrive spotless, exactly as... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful and professional staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having used anchor vans back in 2020 which was faultless we have just driven back another van today all organised by Calvin a credit to your company for sure .Everything from our initial conversation... See more

Company replied

Rated 5 out of 5 stars

Helpful and stressfree from start to finish,Matthew is a credit to the Anchor Vans Team.Only grumble is no handbook/service book supplied with purchase,and only one key.Been given a number to have an... See more

Company replied

Rated 5 out of 5 stars

Kane made the process and switching between my car and my new van extremely easy, everyone involved in the process kept me updated as things were going and made the process smooth. I would recommend A... See more

Company replied

Rated 5 out of 5 stars

The purchase of our Vivaro van was painless from start to finish. Calvin was second to none, kept us updated during the purchase, everything discussed during the sale was carried out in a professional... See more

Company replied


Company details

  1. Car Dealer
  2. also in
  3. Auto Repair Shop
  4. Car Service
  5. Diesel Engine Dealer
  6. Ford Dealer
  7. Used Truck Dealer

Written by the company

With over 35 years of experience, Anchor Vans has established itself as the UK's largest and most trusted independent used van retailer. We proudly offer nationwide delivery, bringing your next van directly to your doorstep. Experience the convenience of purchasing from the UK's premier used van hypermarket, where quality and customer satisfaction are our top priorities.

We're the UK's Van Dealer of the Year

Written by the company

2024 MotorTrader Independent Dealer Awards
We're honoured with the prestigious title of "UK Independent Van Dealer of the Year," sponsored by Mann Island, at the 2024 Motor Trader Independent Dealer Awards. The awards ceremony took place at the Eastside Rooms in Birmingham, bringing together industry leaders to celebrate excellence in the independent dealer sector. The event recognized the outstanding achievements of independent dealers across the UK, and Anchor Vans emerged as a standout performer in the highly competitive category.
Why buy from us?
UK's largest & most trusted used van retailer. Anchor Vans is the UK's largest and most trusted used van retailer. With our unbeatable guarantees, competitive finance rates, and commitment to outstanding customer experience, we prioritise your satisfaction in every step of your van-buying journey. Same-Day Purchase Hire Purchase Experience the Anchor Vans Difference
Anchor Vans, ensuring transparency & peace of mind.
Comprehensive HPI® Check At Anchor Vans, we prioritise transparency and your peace of mind. Every used van in our stock undergoes a thorough HPI® Check, provided by HPI Ltd. This ensures you’re fully informed about the vehicle's history and can buy with confidence. The HPI® Check examines records from trusted sources, including the DVLA, police, finance, and insurance companies. It serves as your first line of defence against potential fraud, giving you confidence in your van’s history and reliability.

How we look after you

Our care packs are applied to every vehicle sale and is designed specifically for your convenience, peace of mind and represents great value.

Our care packs are applied to every vehicle sale and is designed specifically for your convenience, peace of mind and represents great value.
All of our used vans benefit from a thorough pre-delivery inspection and our refurbishment programme. We pride ourselves on our first-class vehicle preparation. Consequently, if we have missed something we want to pay for it, not you! After the first 3000 miles or 3 months (whichever is sooner) our return-to-base cover expires. but you can upgrade to an excellent 15 or 36-month renewable guarantee for just a few pounds a week. Set a reminder in your calendar or add it to the price of the van on the day of order Our Care Pack is applied to every vehicle sale, designed specifically for your convenience and peace of mind. £299 or £6.79 p/m + VAT Full pre-delivery inspection A minimum of 6 months MOT Arrangement of 12 Months complimentary AA roadside assistance 1/4 Tank fuel from leaving site 3 Mth/3k-mile return to base warranty, whichever sooner

Contact info

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Anchor Vans - UK's Van Dealer 2024

UK's Largest, Best and Most Trusted used van retailer!

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 66% of negative reviews

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4.9

All reviews

(2,011)

314 reviews in the last 12 months

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Rated 5 out of 5 stars

Really good service from Kane when…

Really good service from Kane when buying our van

April 25, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for your review. We’re pleased Kane provided really good service, and we hope you enjoy your new van.

Rated 5 out of 5 stars

Thank you Calvin!!

Calvin at Anchor Vans was brilliant from start to finish. He helped my dad purchase his second van and made the whole process smooth and stress-free. He was knowledgeable, honest and very helpful throughout, taking the time to answer all our questions and making sure we found the right van for our needs. The service was professional, friendly and efficient, and we never felt pressured at any stage. You can tell Calvin genuinely cares about his customers. Highly recommend both Calvin and Anchor Vans — we’ll definitely be returning again.

April 25, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you so much for this wonderful review! We are thrilled to hear that Calvin provided brilliant service and made purchasing your dad's second van a smooth and stress-free experience.

Rated 5 out of 5 stars

Brilliant Company…

We have purchased 3 vans from Anchor so far. Calvin is always very professional and such a pleasure to deal with. You can get it delivered to your door and the paperwork gets signed online with no hassle. Highly recommend for any business small or large :)

April 24, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you so much for your continued loyalty and for choosing Anchor Vans for your third vehicle! We are delighted to hear that Calvin consistently provides you with professional and pleasant service. It is fantastic to know that our home delivery and hassle free online paperwork have made the purchasing process smooth and convenient for your business. We truly appreciate your high recommendation and look forward to working with you again whenever you need your next van.

Rated 5 out of 5 stars

Deposit paid for vehicle

Deposit paid for vehicle. So far myles has been very helpful and answered all questions needed. Very welcoming service.

April 24, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for choosing Anchor Vans and for placing your deposit! We are thrilled to hear that Myles has been so helpful in answering all your questions and providing such a welcoming experience. Delivering smooth and supportive service from the very beginning is a top priority for our team. We will be sure to pass your kind words on to Myles, and we look forward to completing the rest of your purchase just as seamlessly.

Rated 5 out of 5 stars

This my second time purchasing from…

This my second time purchasing from anchor vans, Kane is outstanding goes above and beyond to make it happen! Delivered on his word didnt even go and view the van got delivered to me exactly as pictures.seb made this all happen so I could continue with my work!

April 22, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you so much for returning to Anchor Vans for your second purchase! We are absolutely thrilled to hear that Kane went above and beyond to deliver on his word and ensure your van arrived exactly as pictured. It is also fantastic to know that Seb was able to get everything sorted so smoothly, allowing you to continue with your work without any interruptions. We will be sure to pass your kind words on to both Kane and Seb, and we truly appreciate your continued trust in our team.

Rated 4 out of 5 stars

Nice guys and good choice of vans …

I was wary of buying from a dealership but saw the reviews (good) and decided to check them out. Matthew was very helpful and patient with my 100s of questions. I’m really pleased with my van. Hopefully the extended warranty they sold me (arranged via Autoguard) stacks up as this was a key part of the reassurance around buying a better spec (and therefore pricier) van. Highlight of the sale was John (delivery). Such a nice guy and even crawled on the floor to demonstrate getting the towbar on and off. Bearing in mind John is in his 70s I was impressed! I’d have given 5 stars but the only negative was the paint touch up on the wheel wasn’t as good as mobile paint repairers I’ve used in the past for small stratches etc (looked more like it had been done with a touch up pen, not sprayed, which I could easily do myself). However Anchor did say I could bring it back in if I wanted.

April 22, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for taking the time to share your detailed feedback and for choosing Anchor Vans despite your initial reservations! We are delighted that Matthew patiently answered all your questions and that John provided such memorable service during your delivery. We will definitely pass your special thanks on to both of them, especially John for going the extra mile with the towbar demonstration. We are confident the Autoguard extended warranty will provide the exact peace of mind you need for your new vehicle. We also truly appreciate your honest feedback regarding the paint touch up on the wheel. As mentioned, our offer remains open for you to bring the van back in so we can take another look and make sure you are completely satisfied. Thank you again for your business, and we hope you thoroughly enjoy your new van!

Rated 5 out of 5 stars

Fantastic Customer Service

Chris Rollason looked after us from the beginning. He was very helpful when trying to choose which vans would be best suited to our needs. We would definitely recommend Anchor Vans and we will be using them again.

April 20, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thanks, Lesley! Drive Safe!

Rated 5 out of 5 stars

Very Happy

Very Happy, immediate payment,
Friendly collection agent - John.

April 20, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thanks Marc! appreciate it!

Rated 5 out of 5 stars

Myles was exceptional throughout the…

Myles was exceptional throughout the process of purchasing the van. He took the stress out of the purchase completely. Also his tea making skills are decent

April 18, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Cheers tim! go well

Rated 5 out of 5 stars

Chris Rollason, sales executive

My sales personal was amazing to work with, very friendly and helpful throughout the whole process
Highly recommend any purchase with the team at Anchor Vans

April 18, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

thank you !

Rated 5 out of 5 stars

Thank You Myles for sorting out a van…

Thank You Myles for sorting out a van for our business at such a short notice. All paper sorted in no time. Thanks to all the team. Brighouse Pharmacy.

April 18, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thanks mohammed

Rated 5 out of 5 stars

Brilliant service

Brilliant service, very professional

April 18, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thanks, Jacob!

Rated 5 out of 5 stars

Brilliant experience

Brilliant experience from start to finish with Anchor Vans. Kane Holding was particularly exceptional being friendly, knowledgeable and completely on top of every detail from the first conversation to the moment the van arrived. It’s rare to find service this consistent and professional.

Delivery was just as smooth. Steve, the driver, was incredibly friendly and patient while I wrapped up some last‑minute paperwork.

Couldn’t recommend Anchor Vans more highly. Kane in particular delivered a level of service that genuinely stands out.

April 11, 2026
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for such a wonderful review. We are delighted to hear you had a brilliant experience from start to finish with Anchor Vans. Kane Holding will be especially pleased to know his friendly, knowledgeable and professional approach made such a strong impression throughout the whole process. We are also glad Steve made the delivery smooth and stress-free.

Rated 5 out of 5 stars

Great service again from Chris.

Great service again from Chris.

August 14, 2025
Unprompted review
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Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for the amazing feedback - Chris will be so pleased to know he could be of service.

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