The chair is fabulous! I have a short torso so finding a chair I could work from comfortably with L4-L5 pain was paramount. I love how my Phantom 4 Pro is quickly adjustable to any desired position to... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am well pleased with my chair. Quality is fantastic. Only issue I had was with shipping. I wished Andaseat offered other shipping options other than Fedex.
This chair is amazing iv seen videos of different models people making funny videos with y’all’s chairs. I built it myself when it came in and sat in it a bunch of times, I haven’t even used it for ga... See more
The seat is really comfortable for my height and back issues. I am 5'1" and I have facet degeneration in my lumbar vertebrae and pinched nerves. The customization is great. The only issue I have is th... See more
Company details
Written by the company
In 2007, we started out with a name and belief inspired by the Spanish expression Anda which means “go on”, delivering the best chairs, desks, and accessories that exceed user expectations. Since then, we have kept pushing the boundaries in ergonomic design and innovation, to make ergonomic lifestyles accessible for everyone. With 17 years of thriving,we’ve grown into a world-leading seating solution brand. As an active force in the esports world, we’ve sponsored over 40 teams across more than 2,000 gaming events. We’ve also teamed up with FlyQuest, Top Esports, NRG, NIP, and other major names in gaming, pop culture, and beyond, presenting exclusive IP editions to fans around the world. With an unwavering commitment to innovation,we’re determined to deliver cutting-edge products with comfort-defining design and features.Stay ahead of the curve with us. Feel free to reach out to our headquarters for further assistance via https://www.andaseat.com/pages/contact-us
Contact info
United States
- sales-support@andaseat.com
- www.andaseat.com
4.1
Great
899 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
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Best Chair I’ve Ever Owned
Great quality chairs. Shipping was pretty quick and the assembly was pretty straightforward.
January 29, 2026
Fantastic service smooth shipping
Fantastic service smooth shipping, easy instructions, and amazing products. Chairs are so comfortable im a life time customer
January 27, 2026
Very high quality product!
Once we got the address to ship to confirmed, the process was very quick.
January 20, 2026
The chair is reasonably comfortable
The chair is reasonably comfortable. The chair did not come with the neck pillow had to purchase separately. The adjustable arm rests are a real pain moving forward and rotation are loose and continue to move. The seat does not adjust high enough for me and i'm only 5'8".
January 19, 2026
Reply from AndaSeat
Dear customer, we sincerely apologize for the unpleasant shopping experience. Your feedback is important to us, and we are always here to assist you with any product or order related issues.
Seems to be a well built office chair…
Seems to be a well built office chair padding could be a little less firm .Armrest swivels all over the place they do not lock If you ever fix the problem with the armrest send me a pair.
January 20, 2026
Anda Seat Kaiser 3 is amazing
This chair is amazing iv seen videos of different models people making funny videos with y’all’s chairs. I built it myself when it came in and sat in it a bunch of times, I haven’t even used it for gaming yet but I will! I also bought a replacement headrest (the one with the strap) I look forward to doing business you all in the future. Much thanks and I appreciate the fast shipping.
January 23, 2026
Quality built , material , customer service and support
I purchased the Kaiser 3 Pro 5D (XL) in October 2024 (Order #AD13387). As someone who is 6'2" and 240 lbs, finding a durable chair is tough. most chairs I've owned fail within a year. This chair is different the build quality and materials is superior, and it’s incredibly comfortable.
I did have two minor issues with the wheelbase and an armrest, but AndaSeat’s support was fantastic. They shipped replacement parts quickly at no cost to me, and the chair feels brand new again. I was so impressed by the product and the warranty that I bought a Kaiser 4 for my office. Highly recommended for bigger users who want a company that stands by their product
February 5, 2026
Unprompted review
I just like the fact that you guys…
I just like the fact that you guys respond promptly to my question.
January 22, 2026
The package was sent on time but the armrest are terrible
The package was sent on time. Everything was excellent, but the only thing that I was displeased with where the armrest on the chair they continue to move, swivel from side to side and up and down. It does not lock at all and It is very aggravating to sit in the chair and the both the armrest continue to move back and forth. Is there any way to rectify this? I’m very displeased with the chair.
January 21, 2026
Reply from AndaSeat
Dear customer, we sincerely apologize for the unpleasant shopping experience. We have already requested you to send us a video via email so we can resolve the issue for you, and you have agreed to do so. There is no need for you to post here seeking assistance. Please reply to us as soon as possible so we can address your issue promptly.
Customer support was timely with their…
Customer support was timely with their responses to help!
January 14, 2026
Seat base split
I was looking for a replacement bottom cushion for a Kaiser XL. I am willing to purchase. I sent an email with photos on the 30 Dec / 13 Jan / 25 Jan to support dept. Still no reply. Is there no customer service dept in this company.
December 30, 2025
Unprompted review
Reply from AndaSeat
Dear customer, we sincerely apologize for the unpleasant shopping experience. We were unable to locate your email and have been unable to reach you. Could you please reaach out to us again?
Good customer support and chairs
Great customer support and gave the right parts for the warranty claim. And the chairs are great. Five stars
January 13, 2026
AMAZING customer service and product!
AndaSeat has amazing customer service!!! I created a problem for myself by moving in the middle of my order. I contacted customer service via email numerous times as we worked through the issue. Late at night, during the day, at all hours I emailed and they ALWAYS RESPONDED within a few minutes. They held my deliver to the date I requested and delivered to my new address exactly as requested. I have never received such great service from any company. Oh, and the chair is AMAZING! It exceeds all expectations.
January 19, 2026
this chair was delivered with damaged…
this chair was delivered with damaged pieces. It also has a misaligned chair frame we have asked for support. I have a dozen times. All we get back is an automated message that you have opened a ticket. This has been going on for 2 1/2 weeks with no response. At this point, the chair is of no value to us. If this is the kind of service you provide, I would not recommend this company to anyone.
January 12, 2026
Reply from AndaSeat
Dear Customer, Thanks for getting back to us. We have replied to your emails on Jan 19 but received no response from you. Please take a video to show the issues so we can give you a suitable solution.
Easy to assemble
January 12, 2026
Best customer service EVER!
The chair is one of the most comfortable I have owned! I had some issues with the armrests, so I decided to reach out to their customer support. Dealing with Andaseat’s customer support has been the best experience I’ve ever had with any support. They responded quickly (well within 24 hours), asked me to send a picture or video of the issue and they immediately issued a replacement without me having to ask or anything. You can rest assured that this product is well worth the money due to the comfort and quality, but the real value is in their amazing handling of any issue after your purchase.
January 30, 2026
Unprompted review
Reply from AndaSeat
Dear customer, we sincerely apologize for the unpleasant shopping experience. As we've mentioned multiple times in our emails, the reason you cannot return the item is not because you opened the box, but because you discarded the original packaging. We proactively offered a solution to your issue, which you agreed to. If you still wish to resolve this matter, please contact us directly.
Return issue
I ordered a lumbar cushion and it took much longer than it should have to arrive. Additionally, I reached out to their support department and explained how the Velcro on the back of the item wasn't aligned properly and was told that is normal. I am trying to return the product due to a manufacturing default but they are trying to weasel their way out of accepting it.
January 13, 2026
Reply from AndaSeat
Dear customer, we sincerely apologize for the unpleasant shopping experience. Since your very first order two years ago, you've consistently raised various requests, and we've patiently addressed each of your concerns. For reasonable demands, we've made every effort to accommodate them—unconditionally reshipping or replacing items as needed. If you remain unsatisfied, we must seriously reflect on how to enhance our service quality, effectively resolve legitimate customer needs, and elevate overall satisfaction.
Good quality chair for good…
Good quality chair for good price.Shipping is litle slow,overall Im satisfied ,good company.
January 13, 2026
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