Andrews Heating Services Reviews 

87
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Andy installed our new Worcester Bosch boiler last week. His professionalism and workmanship were second to none. It was a real pleasure having him in our home and we would not hesitate to recommend h... See more

Rated 5 out of 5 stars

Andy is honest & reasonably priced. He fitted our new Worcester Bosch boiler in 2023 & has serviced it annually since. He has always turned up on time, acted completely professionally, completed the... See more

Rated 4 out of 5 stars

Andy changed my diverted valve on the central heating system and did a great job and was very efficient thanks Andy.

Rated 5 out of 5 stars

Installed brand new Worcester Bosch external oil boiler at my home, excellent job really clean & tidy. Really competitive prices & explained everything a great honest guy. I would recommend Mark to... See more

Company details

  1. Boiler and Heating Service

Written by the company

Andrews Heating Services are experts in looking after heating systems across North Somerset - Installation, Service and repairs all served with a smile!


Contact info

4.8

Excellent

TrustScore 5 out of 5

87 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(87)

10 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service.

Andrew connected up a couple of radiators and gave boiler a service as well. Excellent workmanship and customer care. Andrew arrived promptly and was very respectful of our property.
This is not the 1st time Andrew has done work for us and we'll certainly use him again.

June 22, 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding level of service

Andrew recently serviced our central heating boiler and we were most impressed by his level of expertise , his professionalism and respect for our home .
Andrew was very methodical and detected a couple of minor faults during the service .
Within an hour of leaving our property we received a very reasonable quote for parts and labour to rectify the faults .
Additionally , Andrew inspected our gas meter situated outside of the property .
He found the meter to be heavily corroded and emailed us a photo of the meter to forward to our energy provider for their attention.

From our experience we would have no hesitation in recommending Andrew’s Heating Services .
From the initial telephone booking to attendance on the day the whole process was excellent .

Thank you .

March 24, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Workmanship & Service

Andy (Andrews Heating Services) provides excellent service and we cannot speak, or recommend him highly enough.

We recently had our boiler replaced along with a couple of radiators, and another radiator adjusted in height. Andy was excellent throughout the whole process, from the initial quote to finalising the warranty and paperwork.

Andy’s has great integrity, he is extremely polite, meticulous, professional, knowledgeable, friendly and trustworthy. His workmanship is excellent. He is punctual and extremely tidy when working.

We would without doubt highly recommend Andy.

March 7, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent 👌🏼

First boiler service with AHS and will use again
Booking was through Worcester Bosch search system
Very tidy worker and pleasant in manner
Receipt and paperwork sent by email the same day as advised he would 👌🏼

January 25, 2023
Unprompted review
Rated 5 out of 5 stars

Prompt, friendly and helpful.

We have used Andrews Heating Services for a number of years and always experienced prompt, friendly and efficient service. We sought advice recently on replacing a boiler and then proceeded to make that change. The work was carried out quickly and efficiently. Some weeks later the hot water stopped working (not a boiler fault). The response and repair was immediate. We wouldn't hesitate to use Andrews Heating again and to recommend to friends.

January 6, 2023
Unprompted review
Rated 5 out of 5 stars

Very satisfied customers

We have been customers of Andrews Heating Services for 2 years now. They are very efficient, give concise and accurate advice, then deliver on what they promise. Andrew himself is easy to talk to and even answer phone calls! We don't hesitate to recommend them to others.

November 30, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service. Highly recommend.

Andy has been my heating engineer for several years. I can't rate or recommend him highly enough! He gives reliable, timely, friendly, polite, clean working (they wear shoe covers and clean up thoroughly afterwards) and outstanding service.
Andy's just fitted a new gas boiler, gas fire, and gas hob for me. All done and dusted within two days, despite the hob being tricky. He's happy to do repairs and kept my old boiler working despite its age. His assistant, Niall, is also very competent and pleasant.
Andy is also very good with his communications; he is prompt with his messages, whether by email or text, and keeps his customers fully informed.

November 15, 2022
Unprompted review
Rated 5 out of 5 stars

Top class heating engineer

I have been using Andrews Heating services for the last couple of years. He is very professional, polite, provides a first class service at a very reasonable price. I would definitely recommend him.

November 14, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service…

I would highly recommend Andrews Heating Services. Andy is extremely professional, knowledgeable, polite and goes the extra mile to make sure that the customer is 100% satisfied. He thoroughly cleans up after he has finished, and something of a rarity these days with a lot of tradesman is, he wears shoe covers, which is so respectful of people’s homes. Another great service, thanks Andy.

October 10, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Engineer

Andrews heating services installed our boiler approximately 5 years ago and just completed the annual service. First class in all aspects, very polite, informative, punctual/reliable and fair with price, highly recommended. Thanks again Andy.

September 27, 2022
Unprompted review
Rated 5 out of 5 stars

Professional and good service

Very friendly and polite. Arrived earlier than expected which was good. Very professional and courteous. Did a good job of installing the water heater, and even made it safe by installing extra parts that had previously been missing. Very honest too which is refreshing. Would definitely use again.

September 16, 2022
Unprompted review
Rated 5 out of 5 stars

Installed brand new Worcester Bosch…

Installed brand new Worcester Bosch external oil boiler at my home, excellent job really clean & tidy. Really competitive prices & explained everything a great honest guy.
I would recommend Mark to anyone as he is a great person. All paperwork & guarantees are sorted by him personally on completion of job, so I didn't have to do anything other than make him a drink.
Thanks Mark for a brilliant job will always use you.

July 20, 2022
Unprompted review
Rated 5 out of 5 stars

Boiler replacement made easy

We had our boiler replaced and we could not have hoped for a better team to do it. Andrew and his team were friendly, polite, clean and tidy, efficient, and professional.

Andrew comes across as a very honest trustworthy plumber, and I would have no hesitation in using him again.

Highly recommended!

July 15, 2022
Unprompted review
Rated 5 out of 5 stars

Professional and thorough

From the first contact to waving goodbye after a brilliant job we were happy and comfortable with Andrew.
Needing a replacement boiler, we found this company via Worcester Bosch and were delighted with the speed of response; the professionalism shown when visiting to quote - for example, testing the gas pressure to ensure it was right for the boiler, was more than the other companies offered; the thoroughness and price of the quote; the communication regarding lead-time and (of course) the standard of the work.
We cannot recommend this company highly enough.
Patient in explaining everything; clean, tidy and efficient in execution of the work and a pleasure to have in our home.

June 8, 2022
Unprompted review
Rated 5 out of 5 stars

Electric boiler work

Although gas boilers are his principal trade, I needed some work done to fix the very slow hot water flow from an electric boiler, so I contacted Andy to fix the problem. He and his assistant were punctual, pleasant, tidy and very efficient. The water flow is better now than when the boiler was installed. I would use Andrews Heating Services again without hesitation.

April 11, 2022
Unprompted review
Rated 5 out of 5 stars

Installation of a new boiler.

Andrew has been servicing our old boiler for some years now and did wonders to keep it going as it reached its last legs but eventually we had to have a new one installed.
I would not consider having anyone else! Andy is a most professional & knowledgeable engineer; he is always polite & courteous, patiently explains problems or workings in layman terms, works quietly & efficiently and always leaves things clean & tidy.
Andy is an reliable timekeeper & always shows respect for the house by wearing overshoes.
I cannot recommend Andy highly enough for the great job he has made of the installation of our new Worcester Bosch boiler. Thank you, Andy!

March 24, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look