Angara Inc. Reviews 2,978

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 220 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exquisite quality of the products, often highlighting the beauty and craftsmanship of the jewelry. Many appreciate the online shopping experience, which allows for customization of gemstone quality and metal type, ensuring they get exactly what they want. The customer service is frequently described as fantastic, helpful, and professional, with many reviewers noting prompt and supportive communication throughout the purchase process. People also commend the beautiful packaging, which often includes thoughtful touches like gift wrapping and complimentary items, enhancing the overall unboxing experience. However, some customers reported issues with product quality, such as poorly made items or stones falling out shortly after purchase. A few reviewers also expressed dissatisfaction with customer service, citing slow response times, conflicting information, or difficulties with returns, particularly concerning international shipping costs. There were also instances where orders did not arrive on time or were not as expected, leading to disappointment.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many expressing delight and satisfaction with... See more

Customer service

Customers had positive experiences with customer service, frequently praising the prompt, proactive, and... See more

Quality

Customers consistently note positive experiences with quality, often praising the exceptional quality of... See more

Order

Consumers find order to be positive, with many reviewers praising the ease of ordering and selection process.... See more

Service

Users describe positive interactions with service, highlighting the quick, efficient, and outstanding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've bought several rings from Angara in the past three years. I very much appreciated the online shopping experienc where I could choose the quality of gemstone I wanted and the karat weight and colo... See more

Company replied

Rated 5 out of 5 stars

I purchased two Tanzanite pendants and they were both stunningly beautiful, exactly as pictured. I like how I could select the stone quality and size (I went for AAA = Best quality Tanzanite in e... See more

Company replied

Rated 5 out of 5 stars

This experience has been great because I never really like jewellery but this company offers a range of beautiful precious stones that create a beautiful piece of art. I only buy my own jewellery and... See more

Company replied

Rated 5 out of 5 stars

I recently had a significant issue with an order at Angara, but the company's resolution was handled perfectly. I worked with Barbara Stein, who took immediate ownership of the situation, kept me inf... See more

Company replied


Company details

  1. Jewelry Store
  2. Jeweler
  3. Jewellery Manufacturer

About Angara Inc.

Written by the company

ABOUT ANGARA

Angara is a family-started and family-run fine jewelry brand with generations of expertise in gemstones and jewelry-making. We combine the power of creation with the ancient energy of colored gemstones to bring you bespoke jewelry that truly speaks to your soul and helps you celebrate with color.

We’re vertically integrated, which means every step in the making of our jewelry is carefully handled by us. We source our gemstones sustainably, cut and polish them ourselves, and then handcraft custom designs around them. Without the middlemen, we deliver premium-quality jewelry at high speed, and with 30 percent more value directly to you.

Our commitment to excellence and innovation has earned us many accolades, including Newsweek’s Best Online Shops’ 5 Year Champion title, the prestigious Fast Company Most Innovative Companies 2024 Award and a place on the Inc. 5000 Fastest Growing Private Companies in America list.

WHY SHOP WITH US

We’re the highest-rated and most-awarded online jeweler, offering premium-quality natural and lab-grown colored gemstone and diamond jewelry at remarkable prices.

Ethical Sourcing

Our gemstones and diamonds are sourced directly from mines (or labs) that honor the highest levels of sustainability practices.

Customizable Designs

At Angara, you can easily customize every one of our pieces, just the way you want.

Exceptional Craftsmanship

Our jewelry combines traditional craftsmanship with modern sophistication. Each stone is set by hand, and every unique design is crafted using time-honored techniques.

Guaranteed Authenticity

All our jewelry comes with a Certificate of Authenticity, outlining the stone's carat weight, color, quality grade and other essential details, so that you can shop with confidence.

Easy Pay Installments

Get the jewelry you love now and pay for it later in monthly installments with our buy now, pay later plans.

Free Express Shipping

We offer express shipping at no extra charge. We also insure all items, so it's absolutely risk-free.

Free 30-Day Returns

If for any reason you aren’t fully satisfied with your purchase, you can send it back to us for a full refund.

Lifetime Warranty

Every piece we handcraft for you comes with a free lifetime warranty.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

The customer service was great

The customer service was great, we had some issues with the items received. But they did not hesitate to close the issue to full satisfaction. I will recommend them to anyone who looking for a buying jewellery online from a supplier they can trust when buying expensive stuff

August 29, 2025
Unprompted review
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Reply from Angara Inc.

Hello Mr. Vashishth,
Thank you for taking the time to share your experience. We’re glad we could sort out the bumps along the way and that you’re happy with the outcome. Jewelry is often a big and meaningful purchase, and it means a lot that you felt comfortable trusting us with it.
Your words of recommendation are the best compliment we could hope for.

Rated 5 out of 5 stars

Rose gold tennis bracelet

What an amazing company!
I had never heard of them so was a little nervous purchasing something at a high value, but I had no need to worry.
I bought a rose gold 1 carat tennis bracelet but was worried about the time it would take to be delivered to me as I’ll be away for a few weeks, both Nick and Trish reassured me that they would do everything to get it to me in time, and they did. The bracelet is delicate looking with a clasp that is surprisingly robust so no need to worry about it coming undone.
Perfect in every way, from the jewellery to the customer service, highly recommend!

August 28, 2025
Unprompted review
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Reply from Angara Inc.

Hi Nikki,
Thank you so much for sharing your wonderful feedback with us! We’re thrilled to know that your rose gold tennis bracelet reached you on time and that you love both its design and durability. It’s great to hear that Nick and Trish were able to reassure you and make the process smooth.

Your kind words mean a lot to us, and we’re delighted that you had such a positive experience with both our jewelry and our customer service. We truly appreciate your recommendation and look forward to serving you again in the future.

Rated 3 out of 5 stars

Sizing was off, quality was good

I purchased a pair of earrings that are very nice and high quality - and also three times as large as they were shown on the website. Buyer beware when purchasing from here - make sure it's EXACTLY what you want and measure it out. The dimensions may be correct but the Angara site will artificially make things look smaller than they actually are on the models. The earrings I received are so large they are almost tacky (and these were the smallest size possible on the site). Also, I could do without the free product and fancy packaging - I just wanted a nice set of high-quality earrings with screw in backs.

Giving three stars because yes the product is nice, but the sizing photos on the website are WAY off. Also took a bit more time for shipping because product came from Thailand, which I didn't realize.

June 24, 2025
Unprompted review
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Reply from Angara Inc.

Hi Allison,
Thank you for sharing your feedback. We’re glad to hear you liked the quality of the earrings, though we’re sorry about the sizing issue. If we had your order number, we could have assisted you better with a return or exchange.

We want to reassure you that we maintain complete transparency with our customers. On our website, we mention that depending on the raw materials and craftsmanship required, a piece may be created in either Thailand or the USA.

To help with sizing, we provide a detailed sizing chart for every product so you can easily choose your preference. And if you’re not completely satisfied, returns are free. For US customers, we provide a prepaid return label, and items are returned to our Los Angeles office—making it simple to exchange or return within the 60-day return window.

We’d love the opportunity to assist you further if you can share your order details.

Rated 5 out of 5 stars

Easy to select the product you want

Easy to select the product you want, many options available.

August 25, 2025
Angara Inc. logo

Reply from Angara Inc.

Hello Marius,
Thank you for sharing your feedback! We’re glad to hear you found it easy to select your product and appreciated the range of options available.

Rated 5 out of 5 stars

I wish I could give 6 stars!

I wish I could give 6 stars!

First off the quality is brilliant but the customer service is phenomenal.

I bought and engagement ring and from point of order I had loads of contact/updates and the ring arrived with plenty of time.

My girlfriend then needed the ring resized but it was time sensitive for an engagement party. The customer service team couldn’t have been more helpful and managed to turn it around for us in just a few days.

Could not be happier and will 100% be using Angara in the future.

August 18, 2025
Unprompted review
Angara Inc. logo

Reply from Angara Inc.

Wow-thank you so much for such an incredible review! We’re beyond thrilled that your experience with us, from ordering to resizing, was smooth and memorable. It means the world to know we could play a small part in such a special moment. We’re so glad we could meet your timeline, and we can’t wait to welcome you back to Angara in the future. Wishing you both all the happiness in the world!

Rated 5 out of 5 stars

Easy to access and navigate the site

Easy to access and navigate the site. Informative regarding quality of jewels.

August 21, 2025
Angara Inc. logo

Reply from Angara Inc.

Hello Melanka,

Thank you for your positive feedback! We always appreciate hearing from our valued customers and that our website was easy to navigate. Please be sure to continue sharing your online shopping experiences with us!

Rated 5 out of 5 stars

40 Year Anniversary Present - Out of the Park

Angara website was extremely laid out and easy to operate, which made the choosing of the stones extremely easy. Delivery was exactly as prescribed with email updates accordingly. Jewelry presentation was excellent and was accompanied by a hand written note from Sam!
Quality of the piece - excellent.
My wife was thrilled - that is my browny points secured for for the next 40 years!
I would have no hesitation ordering from Angara again. Excellent. Well Done!

July 30, 2025
Unprompted review
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Reply from Angara Inc.

Hi Graham,
Thank you for your kind words! We're thrilled you had a smooth shopping experience, and you found our website easy to navigate. It's also wonderful to know the jewelry presentation met your expectations. We truly appreciate your support and look forward to welcoming you back soon!

Rated 1 out of 5 stars

Poor Quality - do not trust this seller

Unfortunately, the craftsmanship leaves much to be desired. Just two weeks before the wedding, the diamond fell out... In such a situation, sending the ring back for repair isn't an option — it has to be fixed locally, which voids the guarantee. I do not recommend this seller. It's much better to buy a ring from someone who truly knows what they're doing — it's unbelievable that a diamond would fall out of an engagement ring! I strongly advise against it.

August 4, 2025
Unprompted review
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Reply from Angara Inc.

Hi Ben,
Thank you for reaching out. We're sorry to hear about your experience. Please share your order number with us so we can investigate the issue thoroughly. We appreciate your patience and will get back to you shortly with an update.

Rated 5 out of 5 stars

Service has been amazing from start to…

Service has been amazing from start to finish, could not have asked for a better experience

August 19, 2025
Unprompted review
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Reply from Angara Inc.

Hello Elland,

Thank you for your positive feedback! We appreciate hearing from our valued customers. Please continue sharing your experiences with us!

Rated 5 out of 5 stars

Ruby wedding celebration. ANGARA is our new go to jeweller.

We were shopping for a ring for my wife to celebrate our Ruby wedding. We were left disappointed with the choices at the usual chain shop high street jewellers.The options they offered were few , poor designs or very expensive which didn’t inspire.
Then we found ANGARA on line! The website is easy to navigate , the choices are numerous ,the designs fantastic and the prices are great. We liked the fact we could keep a design we liked and choose different grades of stones to suit our budget. Ordering was easy and the ring arrived on the day quoted. As a first time buyer ANGARA gave us a discount. When the ring arrived it was packaged beautifully. The ring came in a ring box with an LED light inside which lit up the ring beautifully on opening. The ring box also came inside a complimentary jewellery box! In addition there was also a set of garnet and silver ear studs which complemented the ring . Awesome quality , Great customer service and e mail communication was super quick during the sale. My wife loves her new ANGARA ring . They are now our new “go to” jewellers.

August 19, 2025
Unprompted review
Angara Inc. logo

Reply from Angara Inc.

Hi Phil,
Thank you so much for sharing your beautiful Ruby Wedding celebration with us! We’re honored that you chose Angara to mark such a special milestone, and we’re delighted to know your wife loves her new ring. It’s wonderful to hear that our wide range of designs, customization options, and thoughtful packaging made the experience memorable for you.

We’re thrilled to now be your “go-to” jeweller and can’t wait to help you celebrate more special moments in the future. Wishing you and your wife many more years of love and happiness together!

Rated 5 out of 5 stars

Chloe has been so helpful with my…

Chloe has been so helpful with my order. I had a 10% discount offer on first orders come through after I had placed my order & Chloe was brilliant in helping me obtain my discount. You can tell a lot about a company & it’s people in the way they treat you after getting your money & in that respect I have nothing but praise for this company.

August 18, 2025
Unprompted review
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Reply from Angara Inc.

Hi Peter,
Thank you so much for your wonderful feedback! We’re delighted to hear that Chloe was able to assist you and ensure you received your discount. It means a lot to us that you value the way we care for our customers even after the purchase is made. We’ll be sure to share your kind words with Chloe and the team—they’ll be thrilled!

We truly appreciate your trust in us and look forward to helping you again with your next special piece.

Rated 5 out of 5 stars

Very good attentive service

Very good attentive service. Although they couldn't quite meet my perfect timetable, they tried really hard and kept me in the loop all along

July 24, 2025
Unprompted review
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Reply from Angara Inc.

Hello Tom,

Thank you for your positive feedback! We appreciate hearing from our valued customers. Please continue sharing your experiences with us!

Rated 5 out of 5 stars

Great

Seamless transaction and good selection with crystal images

August 18, 2025
Angara Inc. logo

Reply from Angara Inc.

Hi Greg,
Thank you so much for your wonderful feedback! We’re thrilled to hear you enjoyed the seamless shopping experience and loved our crystal-clear images and selection. We look forward to helping you find more beautiful pieces in the future!

Rated 5 out of 5 stars

I haven't received the item yet

I haven't received the item yet, but the buying experience was simple and straightforward. There were lots of photographs and options to choose from. I'll need to do another review when I receive the item.

August 17, 2025
Angara Inc. logo

Reply from Angara Inc.

Hi Andrew,
Thank you for your kind words! We’re so glad to hear you enjoyed the buying experience and found the options and photos helpful. We can’t wait for you to receive your piece, and we’d love to hear your thoughts once it arrives.Thank you for your kind words! We’re so glad to hear you enjoyed the buying experience and found the options and photos helpful. We can’t wait for you to receive your piece, and we’d love to hear your thoughts once it arrives.

Rated 5 out of 5 stars

great to deal with loved the product…

great to deal with loved the product and the display case was next level

September 12, 2024
Angara Inc. logo

Reply from Angara Inc.

Hi Jacob,

Thank you so much for taking the time to share your experience. We’re glad to hear that you loved the product, and it’s wonderful to know the display case stood out for you as well. Your feedback means a lot to us! We look forward to serving you again in the future.

Rated 5 out of 5 stars

No pressure to purchase

No pressure to purchase. They let me take my time.

August 12, 2025
Angara Inc. logo

Reply from Angara Inc.

Hi Shona,
We’re so glad to hear you felt no pressure and could take your time — that’s exactly the experience we aim to provide. Thank you for sharing your feedback!

Rated 5 out of 5 stars

Amazing people and a amazing product

This life changing special moment in my life was made so much easier with Angara as the customer service and instant response has been amazing.
The ring itself looks even better when I opened the box. Even the effort and packaging that come with it is amazing.
Am sure the misses will be over the moon when she sees it as well.
Next time I buy any jewellery for myself I will definitely be back to Angara. 👌👌

August 9, 2025
Unprompted review
Angara Inc. logo

Reply from Angara Inc.

Hi Colin,
We’re so happy to have been part of such a special moment in your life. Thrilled to hear you loved the ring, packaging, and service — we can’t wait for her to see it! We’ll be here whenever you’re ready for your next piece.

Rated 5 out of 5 stars

Excellent customer service

Great experience with Ed from customer service in helping me arrange repairs when I damaged my ring - thanks for all your help!

August 2, 2025
Unprompted review
Angara Inc. logo

Reply from Angara Inc.

Hi Megan,
We’re so glad Ed could assist you and make the repair process smooth. Thank you for sharing your experience—we appreciate your feedback!

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