I've bought several rings from Angara in the past three years. I very much appreciated the online shopping experienc where I could choose the quality of gemstone I wanted and the karat weight and colo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I purchased two Tanzanite pendants and they were both stunningly beautiful, exactly as pictured. I like how I could select the stone quality and size (I went for AAA = Best quality Tanzanite in e... See more
Company replied
This experience has been great because I never really like jewellery but this company offers a range of beautiful precious stones that create a beautiful piece of art. I only buy my own jewellery and... See more
Company replied
I recently had a significant issue with an order at Angara, but the company's resolution was handled perfectly. I worked with Barbara Stein, who took immediate ownership of the situation, kept me inf... See more
Company replied
Company details
About Angara Inc.
Written by the company
ABOUT ANGARA
Angara is a family-started and family-run fine jewelry brand with generations of expertise in gemstones and jewelry-making. We combine the power of creation with the ancient energy of colored gemstones to bring you bespoke jewelry that truly speaks to your soul and helps you celebrate with color.
We’re vertically integrated, which means every step in the making of our jewelry is carefully handled by us. We source our gemstones sustainably, cut and polish them ourselves, and then handcraft custom designs around them. Without the middlemen, we deliver premium-quality jewelry at high speed, and with 30 percent more value directly to you.
Our commitment to excellence and innovation has earned us many accolades, including Newsweek’s Best Online Shops’ 5 Year Champion title, the prestigious Fast Company Most Innovative Companies 2024 Award and a place on the Inc. 5000 Fastest Growing Private Companies in America list.
WHY SHOP WITH US
We’re the highest-rated and most-awarded online jeweler, offering premium-quality natural and lab-grown colored gemstone and diamond jewelry at remarkable prices.
Ethical Sourcing
Our gemstones and diamonds are sourced directly from mines (or labs) that honor the highest levels of sustainability practices.
Customizable Designs
At Angara, you can easily customize every one of our pieces, just the way you want.
Exceptional Craftsmanship
Our jewelry combines traditional craftsmanship with modern sophistication. Each stone is set by hand, and every unique design is crafted using time-honored techniques.
Guaranteed Authenticity
All our jewelry comes with a Certificate of Authenticity, outlining the stone's carat weight, color, quality grade and other essential details, so that you can shop with confidence.
Easy Pay Installments
Get the jewelry you love now and pay for it later in monthly installments with our buy now, pay later plans.
Free Express Shipping
We offer express shipping at no extra charge. We also insure all items, so it's absolutely risk-free.
Free 30-Day Returns
If for any reason you aren’t fully satisfied with your purchase, you can send it back to us for a full refund.
Lifetime Warranty
Every piece we handcraft for you comes with a free lifetime warranty.
Contact info
Angara Inc., 550 South Hill St., Suite 1015, Los Angeles, CA , 90013, Los Angeles, United States
- +1-844-527-4367
- customer.service@angara.com
- www.angara.com
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good choice of items and specification
October 8, 2025
Reply from Angara Inc.
Hello Susannah,
Thank you for your feedback! We're glad to hear that you had an overall positive experience. If you need anything else, don’t hesitate to reach out.
Reply from Angara Inc.
Hello Meg,
Thank you so much! We’re so glad you found shopping with us easy and hassle-free. Can’t wait for you to enjoy more!
Fantastic experience when buying an…
Fantastic experience when buying an engagement ring, after purchasing they had a website wide deal for 10%. I emailed and they were happy to apply the discount despite already purchasing.
January 5, 2025
Reply from Angara Inc.
Hello Alex,
Thank you for sharing your experience! We’re delighted to hear that you had a fantastic experience, and we’re glad we could apply the discount to your purchase. Seeing our customers happy is exactly what we strive for, and your joy truly motivates us to keep delivering our best.
Hands down the best customer service…
Hands down the best customer service ever. I called and someone picked up the phone in minutes and my query was solved instantly. I used the chat again on a sunday afternoon and someone was chatting with me to solve issue <1 min. I never saw any such company support ever !
October 5, 2025
Unprompted review
Reply from Angara Inc.
Hello Parth,
Thank you so much for your wonderful feedback! We truly appreciate your kind words and are delighted to know that our team was able to assist you promptly. Your appreciation means a lot to us and motivates us to continue delivering the best service possible. We’re always here whenever you need us!
Best Website for Platinum & Gem Stone
Great variety & website images & clear product description
October 3, 2025
Reply from Angara Inc.
Hi Gautham,
Thank you so much for your kind words and 5-star review!
We're thrilled to hear that you enjoyed our variety, website experience, and clear product descriptions. It means a lot to us to know we're delivering what our customers value most.
If you ever need assistance or have questions, we're always here to help. We look forward to serving you again!
Reply from Angara Inc.
Hello Steven,
Thank you so much! We’re glad to hear you found what you were looking for easily and had a smooth purchase experience.
Great Gift
Good, but I had some difficulty finding exactly what I needed on the wbsite.
September 29, 2025
Reply from Angara Inc.
Hello Paul,
Thank you for sharing your valuable feedback with us.
One of our Customer Experience Managers has reached out to you via email regarding your concern about the challenge you have faced in finding a particular product of your choice. We value your patronage and look forward to serving you again soon.
Rose is a treasure
Rose is a treasure, and did a wonderful job with my request. Absolutely fantastic customer service.
September 28, 2025
Unprompted review
Reply from Angara Inc.
Hello Kade,
Thank you for your feedback. We’re happy to hear that we were able to assist you so well. We truly appreciate you choosing us and look forward to serving you again!
Great customer service
I ordered a pink sapphire and diamond pendant for my partner's 75th birthday. Although the stated delivery date was before then I needed to be sure it would be delivered on time. The customer service staff I spoke to were very helpful and gave a personal service - I was allocated a personal member of staff. I had also mistakenly placed a duplicate order which was quickly sorted out. The pendant arrived on time, beautifully packaged - I didn't even have to wrap it! I love the light in the box. Oh, and she loves the pendant. The follow up call from my personal customer service person to ensure everything was alright was a nice touch.
August 25, 2025
Unprompted review
Reply from Angara Inc.
Hello,
Thank you for your wonderful feedback!
We’re delighted that your partner loved the pendant and that our team made the experience smooth and special for you. We appreciate your kind words and look forward to assisting you again.
Found a pair of earrings in my budget
Found a pair of earrings in my budget - thank you
September 20, 2025
Reply from Angara Inc.
Hello Lyn,
Thank you so much for your lovely feedback! We're thrilled to hear you found the perfect pair of earrings that fit your budget. We can't wait to see you style them!
Good website exudes quality!
Instant and good chat. Excellent pages for each individual product. Easy to navigate the website, which exudes quality. I bought a beautiful ruby ring for my wife several years ago. The service was exceptional.
September 18, 2025
Reply from Angara Inc.
Hi Mike,
Thank you for taking the time to share your positive experience with us. We're thrilled you’ve found what you’re looking for with ease, and our customer service team met your expectations. We look forward to serving you again soon. Your appreciation for our business values means the world to us.
Reply from Angara Inc.
Hi Ian, Thank you for your feedback. We're glad to hear all is looking good so far. We look forward to delivering your Oval Opal Dangle Pendant with Infinity Loop Bale.
I look forward to the ring I thank you…
I look forward to the ring I thank you so much. I thank you so very much
September 10, 2025
Reply from Angara Inc.
Hello Liam,
We’re so happy to hear your excitement and gratitude, and we can’t wait for you to have the ring in your hands. It means a lot to us to be part of this special moment with you.
easy site to find what you need and to…
easy site to find what you need and to pay with card
September 9, 2025
Reply from Angara Inc.
Hi Robin,
So glad you found what you needed and checkout was a breeze—that’s exactly what we aim for! We are here if you need any assistance.
great website
September 8, 2025
Reply from Angara Inc.
Hi Paul,
Thank you so much for your review! We're glad to hear that you enjoyed the experience with our jewelry website.
If you have any questions or need assistance in the future, please don’t hesitate to reach out at customer.service@angara.com
very good experience
very good experience, its my second time ordering from Angara, thank you!
September 8, 2025
Reply from Angara Inc.
Hello Marielle,
Thank you for your review. We're glad you had a wonderful shopping experience with us, and we're grateful for the trust you've placed in us. We hope you enjoy your new jewelry!
Seamless experience.
September 7, 2025
Reply from Angara Inc.
Hello Quan,
Thank you for your great review. We're glad that you had an amazing and smooth shopping experience with us. We hope you enjoy your new jewelry!
Clear set out and clear pricing
Nicely set out with optoins fiarly clearly shown. Pricing levels clear so limited surprises. Sometimes not always clear why some optoins are available for some types of earrings but not others.
September 1, 2025
Reply from Angara Inc.
Hello James,
Thank you for your valuable review regarding the earrings. One of our managers has reached out to you for further details so that we can help alleviate your shopping experience with us in the future. We look forward to hearing from you.
Outstanding customer service from Chloe
The design process was clear, informative and easy to follow. However, the best part was the customer service I received from Chloe. I had a number of concerns and issues with my order. Chloe was able to solve all of my issues with no trouble ensuring I got exactly what I wanted for my purchase. She managed my concerns with great care, consideration and professionalism. Her customer service was simply outstanding. Thank you Chloe.
August 30, 2025
Unprompted review
Reply from Angara Inc.
Hello Ashley,
Thank you so much for sharing your kind words. We’re delighted to hear that the design & process were smooth and that Chloe was able to assist you with such care and professionalism. Your appreciation means a lot to us, and we’ll be sure to pass along your heartfelt thanks to Chloe. She’ll be thrilled to know that she made such a positive impact on your experience.
Reply from Angara Inc.
Hi Jane,
Thank you so much for the high praise and recommendation! We’re honored to have earned your trust.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.