Angara Inc. Reviews 2,978

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 220 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exquisite quality of the products, often highlighting the beauty and craftsmanship of the jewelry. Many appreciate the online shopping experience, which allows for customization of gemstone quality and metal type, ensuring they get exactly what they want. The customer service is frequently described as fantastic, helpful, and professional, with many reviewers noting prompt and supportive communication throughout the purchase process. People also commend the beautiful packaging, which often includes thoughtful touches like gift wrapping and complimentary items, enhancing the overall unboxing experience. However, some customers reported issues with product quality, such as poorly made items or stones falling out shortly after purchase. A few reviewers also expressed dissatisfaction with customer service, citing slow response times, conflicting information, or difficulties with returns, particularly concerning international shipping costs. There were also instances where orders did not arrive on time or were not as expected, leading to disappointment.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many expressing delight and satisfaction with... See more

Customer service

Customers had positive experiences with customer service, frequently praising the prompt, proactive, and... See more

Quality

Customers consistently note positive experiences with quality, often praising the exceptional quality of... See more

Order

Consumers find order to be positive, with many reviewers praising the ease of ordering and selection process.... See more

Service

Users describe positive interactions with service, highlighting the quick, efficient, and outstanding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've bought several rings from Angara in the past three years. I very much appreciated the online shopping experienc where I could choose the quality of gemstone I wanted and the karat weight and colo... See more

Company replied

Rated 5 out of 5 stars

I purchased two Tanzanite pendants and they were both stunningly beautiful, exactly as pictured. I like how I could select the stone quality and size (I went for AAA = Best quality Tanzanite in e... See more

Company replied

Rated 5 out of 5 stars

This experience has been great because I never really like jewellery but this company offers a range of beautiful precious stones that create a beautiful piece of art. I only buy my own jewellery and... See more

Company replied

Rated 5 out of 5 stars

I recently had a significant issue with an order at Angara, but the company's resolution was handled perfectly. I worked with Barbara Stein, who took immediate ownership of the situation, kept me inf... See more

Company replied


Company details

  1. Jewelry Store
  2. Jeweler
  3. Jewellery Manufacturer

About Angara Inc.

Written by the company

ABOUT ANGARA

Angara is a family-started and family-run fine jewelry brand with generations of expertise in gemstones and jewelry-making. We combine the power of creation with the ancient energy of colored gemstones to bring you bespoke jewelry that truly speaks to your soul and helps you celebrate with color.

We’re vertically integrated, which means every step in the making of our jewelry is carefully handled by us. We source our gemstones sustainably, cut and polish them ourselves, and then handcraft custom designs around them. Without the middlemen, we deliver premium-quality jewelry at high speed, and with 30 percent more value directly to you.

Our commitment to excellence and innovation has earned us many accolades, including Newsweek’s Best Online Shops’ 5 Year Champion title, the prestigious Fast Company Most Innovative Companies 2024 Award and a place on the Inc. 5000 Fastest Growing Private Companies in America list.

WHY SHOP WITH US

We’re the highest-rated and most-awarded online jeweler, offering premium-quality natural and lab-grown colored gemstone and diamond jewelry at remarkable prices.

Ethical Sourcing

Our gemstones and diamonds are sourced directly from mines (or labs) that honor the highest levels of sustainability practices.

Customizable Designs

At Angara, you can easily customize every one of our pieces, just the way you want.

Exceptional Craftsmanship

Our jewelry combines traditional craftsmanship with modern sophistication. Each stone is set by hand, and every unique design is crafted using time-honored techniques.

Guaranteed Authenticity

All our jewelry comes with a Certificate of Authenticity, outlining the stone's carat weight, color, quality grade and other essential details, so that you can shop with confidence.

Easy Pay Installments

Get the jewelry you love now and pay for it later in monthly installments with our buy now, pay later plans.

Free Express Shipping

We offer express shipping at no extra charge. We also insure all items, so it's absolutely risk-free.

Free 30-Day Returns

If for any reason you aren’t fully satisfied with your purchase, you can send it back to us for a full refund.

Lifetime Warranty

Every piece we handcraft for you comes with a free lifetime warranty.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Very smooth and clear communication

Very smooth and clear communication. Chloe was able to help :)

February 2, 2026
Unprompted review
Angara Inc. logo

Reply from Angara Inc.

Hi Thomas,
This made us smile. We’re really glad the communication felt easy and clear, and that Chloe could step in and help at the right moment. Thanks for taking the time to share your experience, it means a lot to us

Rated 3 out of 5 stars

Just ordered so I'll wait to see what…

Just ordered so I'll wait to see what the product is like and the delivery service before giving a full score.

February 2, 2026
Angara Inc. logo

Reply from Angara Inc.

Hi Darla,
Thank you for your review!We completely understand wanting to see the product in person before giving a full rating . We’re glad to see that your order has been delivered, and we hope you’re loving it!
We’re also very sorry for the shipping delay and truly appreciate your patience.

If you have any questions or would like to share your thoughts after receiving it, we’d truly love to hear from you. Please feel free to email us at customer.service@angara.com, we’re always here to help.

Rated 5 out of 5 stars

Great product and price

Great product
Great price
Great delivery

January 28, 2026
Angara Inc. logo

Reply from Angara Inc.

Hi Greg,
Thank you for the wonderful feedback. We’re glad you loved the product, found the price right, and had a smooth delivery experience. We appreciate your support and hope to serve you again soon

Rated 5 out of 5 stars

Easy website good customer services and…

Easy website good customer services and follow up . Lovely products 😍

December 28, 2025
Unprompted review
Angara Inc. logo

Reply from Angara Inc.

Hi Elizabeth,
Thank you so much for your kind words.
We’re delighted to hear you found our website easy to navigate and enjoyed the service and follow-ups. It brightens our day knowing you loved the products. If you ever need any assistance, please don’t hesitate to reach out to us at customer.service@angara.com

Rated 4 out of 5 stars

Happy with the ordering and payment process

There wasn’t enough measurement information on the site for what I was looking for so I had to send a enquiry email. However, Angara provided very quick, clear and friendly customer support. I can’t wait to see my order when it arrives. ❤️

January 6, 2026
Angara Inc. logo

Reply from Angara Inc.

Hello Rylie,
Thank you for taking the time to share your positive experience with us. We're so pleased to hear that our customer service team met your expectations and assisted you fining more information that wasn't available on our website.

Rated 5 out of 5 stars

Excellent easy to use my wife is very…

Excellent easy to use my wife is very happy.

January 4, 2026
Angara Inc. logo

Reply from Angara Inc.

Hello Franjo,
Thank you for your review. We're glad that you had an amazing shopping experience with us. We anticipate seeing you again shopping with us.

Rated 5 out of 5 stars

Nice experience thankyou

Nice experience

January 3, 2026
Angara Inc. logo

Reply from Angara Inc.

Hello Susan,
Thank you for your review. We're glad that you had a wonderful and nice shopping experience with us. We hope you enjoy your new jewelry!

Rated 5 out of 5 stars

Easy to use website

January 3, 2026
Angara Inc. logo

Reply from Angara Inc.

Hello Sarah,
Thank you so much for your feedback. We’re glad to know you found our website easy to use — it means a lot to us.
If you have any suggestions or need assistance with anything, we’re always here to help.

Rated 5 out of 5 stars

Customer service team had done a great…

Customer service team had done a great job to follow up my parcel delivery. They truly care about customers need. Thank you to the members: Sheldon, Nick, Matt

December 19, 2025
Unprompted review
Angara Inc. logo

Reply from Angara Inc.

Hi Andy,
Thank you so much for your kind words and for taking the time to share your feedback. We’re delighted to hear that our customer service team was able to support you with your parcel delivery. If there’s anything else we can assist you with, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Earrings

Earings arrived securely packaged in a lovely presentation box. Very pleased.

December 31, 2025
Angara Inc. logo

Reply from Angara Inc.

Hi Susan,
Thank you so much for updating your review and for sharing your positive experience! We’re delighted to hear that your earrings arrived securely packaged and that you’re very pleased with them. Your satisfaction truly means a lot to us. Please don’t hesitate to reach out if you need anything else — we’re always happy to help!

Rated 5 out of 5 stars

Very happy with the service and ring

Very happy with the service and ring. Communication was incredible with my own dedicated member of staff there to handle any issues. I would recommend them. The box also came with a beautiful light that added to the moment

December 10, 2025
Unprompted review
Angara Inc. logo

Reply from Angara Inc.

Hi Mark,
Thank you so much for your wonderful review! We’re absolutely delighted to hear that you’re happy with both the ring and the service. It means a lot to know that the communication and dedicated support made your experience smooth and special. We’re also glad the lighted box added an extra touch to such a meaningful moment

Thank you for recommending us—we truly appreciate your trust and wish you many happy moments ahead!

Rated 5 out of 5 stars

Iam Angara customer very long time

Iam Angara customer very long time, and what I can say is only the best quality and service

December 23, 2025
Unprompted review
Angara Inc. logo

Reply from Angara Inc.

Hi Uldis,
Thank you so much for your continued trust in Angara! We truly appreciate your loyalty and are delighted to hear that you’ve consistently experienced the best in quality and service. It means a lot to us to have you as a valued customer.

Rated 5 out of 5 stars

Excellent web site

December 30, 2025
Angara Inc. logo

Reply from Angara Inc.

Hi Martin,
Thank you so much for the wonderful feedback! We’re glad you enjoyed your experience on our website and truly appreciate you taking the time to share this.

Rated 5 out of 5 stars

Excellent service and customer care

Very happy with the product, delivery and service provided in getting a gift in time for Xmas

December 23, 2025
Unprompted review
Angara Inc. logo

Reply from Angara Inc.

Hi Nick,
Thank you for your kind feedback! We’re so glad you were pleased with the product, delivery, and service, and that everything arrived in time for Christmas.

Rated 5 out of 5 stars

I was buying a gift for someone and was…

I was buying a gift for someone and was low on money and angara saved me! THANK YOU

December 22, 2025
Angara Inc. logo

Reply from Angara Inc.

Hi Charlie,
Thank you for taking the time to share this with us. Wishing you and your loved one many happy moments—thank you for choosing Angara!

Rated 5 out of 5 stars

I do!!!!!

The most beautiful range of stunning gemstones, amazing choice and they even offer customised choices too! I know I'll be a very regular customer. Cannot recommend more highly, fantastic customer service.

December 19, 2025
Unprompted review
Angara Inc. logo

Reply from Angara Inc.

Hi Jo,
This made our day, thank you! We’re so glad our gemstones and custom options resonated with you, and knowing you’d recommend us means a lot. We can’t wait to create something special for you again soon

Rated 5 out of 5 stars

Great product

Great product, beautiful! Great price

February 2, 2025
Angara Inc. logo

Reply from Angara Inc.

Hi David,
Thank you so much for your kind words! We’re delighted to hear you loved the product and found it beautiful and well-priced. It truly means a lot to us and we hope to serve you again soon!

Rated 5 out of 5 stars

The site was easy to navigate and the…

The site was easy to navigate and the options for each purchase are tremendous.

December 18, 2025
Angara Inc. logo

Reply from Angara Inc.

Hi Helen,
Thank you for the wonderful feedback! We’re so glad you found the site easy to navigate and appreciated the wide range of options. It was a pleasure having you shop with us, and we hope to welcome you back again soon!

Rated 5 out of 5 stars

Very happy with purchase and customer service

I ordered a white gold teal sapphire engagement ring from Angara, my first time using their services, and the experience was very positive. I did make a mistake with the ring size, entirely on me since I’d never ordered a ring online before.

Thankfully, the return and replacement process was smooth. Even during what must be their busiest time of year, the customer service manager, Sam Stevens, went above and beyond to make sure the resized ring was sent back to me on time. I was about to leave for a holiday, so the timing really mattered, and thanks to their effort we were able to take the ring with us and share the news with our families.

Customer service was genuinely impressive throughout. The Live Chat team answered all my questions before ordering and stayed responsive during delivery and replacement. Sam in particular was proactive, communicative, and made sure everything moved quickly and correctly. I would definitely buy again from them in the future.

December 17, 2025
Unprompted review
Angara Inc. logo

Reply from Angara Inc.

Hi Lorenzo,
Thank you so much for sharing this, it truly means a lot to us

We’re really glad your first experience with Angara went so well and that everything worked out in time for your holiday. Moments like these are special, and we’re happy we could be a small part of it. Sam and customer experience team will be so pleased to hear your kind words.

Thank you for trusting us with such an important purchase. We’d love to help you again anytime.

Rated 5 out of 5 stars

Good cutomer service

Good customer service and quick responses.

December 2, 2025
Unprompted review
Angara Inc. logo

Reply from Angara Inc.

Hi Shawn,
Thank you for the 5-star review. We’re glad to hear you received good customer service and quick responses. We truly appreciate your feedback.

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