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Review summary

Created with AI, based on recent reviews

Evaluating 181 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting their sturdiness, lightweight design, and comfort. The ordering process is consistently described as easy and straightforward, with many appreciating the prompt communication and quick dispatch of items. Reviewers often highlight the fast and efficient delivery service, with many receiving their orders much sooner than expected, sometimes even the next day. The overall service is highly regarded, with people expressing satisfaction with the helpfulness and responsiveness of the company. However, some customers also noted issues with delivery, experiencing delays or problems with courier services that impacted their overall satisfaction. A few other people also felt that the product descriptions or suggestions could be improved, and some reported receiving damaged items or experiencing product wear and tear over time.

What people talk about most

Product

Users describe positive interactions with product, often highlighting its excellent quality, good value for... See more

Delivery service

Consumers find delivery service to be positive, frequently praising its speed and efficiency, with many items... See more

Quality

Customers consistently note positive experiences with quality, praising products for being well-built,... See more

Service

People report positive experiences with service, often highlighting the efficiency and helpfulness of staff.... See more

Order

Reviewers highlight positive aspects of order, with many praising the ease of ordering and the quick delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Angel website easy to order off. And they delivered 24 hrs laters. Only used wheelchair couple of times so far. But it nice to push and my son seems comfortable sitting. Luke style of wheelcha... See more

Rated 5 out of 5 stars

A really fast delivery time. The rollater is a very reasonable price and great quality compared to some for sale elsewhere. It came almost fully assembled. Easy instructions for use. It has totally... See more

Rated 5 out of 5 stars

Very pleased with the produt i feel much more confident with this rollator i fell many times with my other rollator as the old one when hits uneven ground jilts and i end up falling over.with the new... See more


Company details

  1. Mobility Equipment Supplier

Written by the company

Angel Mobility was established in 2006 with the sole aim of providing our customers with affordable high quality mobility and daily living aids. Our goal is next working day delivery if ordered before 1pm. All our new products come with 12 months warranty, during which time we shall repair or replace your goods free of charge. We stock lightweight wheelchairs, walking aids, incontinence products, disposable gloves, mobility scooters, power wheelchairs, rise and recline armchairs etc.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

330 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great service and product

Great service and product. We bought a rollator and it is comfortable to use and very light. The larger wheels make negotiating pavement cracks easier.
The price was excellent directly from Angelmobility and DHL delivery included.

September 19, 2025
Rated 5 out of 5 stars

Fabulous chair

Fabulous chair. So much lighter than a conventional transit one and the tyres protect the user from the jarring often associated with travelling on uneven surfaces. Delivery was quick. Very impressed overall

September 12, 2025
Angelmobility logo

Reply from Angelmobility

Thank you

Rated 5 out of 5 stars

Dispatched quickly

Dispatched quickly
Great lightweight chair, handy features to make it compact for transporting with removable rear wheels

September 17, 2025
Angelmobility logo

Reply from Angelmobility

Thank you

Rated 1 out of 5 stars

Poor customer service and quality of product.

This product was delivered late when originally sent, and required some chasing to facilitate its final delivery.

The product was used part time as I work from home two days a week. It has developed fraying in the stitches and a tear in the leather. I have tried to convey this to the supplier who have been dismissive and unhelpful.

A product of this price and apparent quality should not degrade so quickly, after only light usage and in less than a year. The customer service has been poor and I’m pursuing legal recourse to get an adequate response and suitable recompense from the supplier, and the company continues to ignore my emails.

I would thoroughly recommend avoiding them as a supplier and seeking similar products from more well established and professional companies.

I have seen similar reviews elsewhere that only corroborate how awful this company can be.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Rollator

Have used Angel before. The item came all as described very functional good quality.

September 12, 2025
Rated 4 out of 5 stars

More instructions for the novices, please.

There needs to be a more detailed booklet re wheel removal and footrest adjustment. It's only because our son is a cyclist that the wheels are now on safely. The footrests came at their smallest to fit the packaging. It made the chair feel too small so it was almost returned.

September 9, 2025
Rated 5 out of 5 stars

Amazing service

Amazing service. Chair is great quality and arrived in a pop up and go condition. Delivery was so fast and the chair is super light. The wheels are a little tricky to get back on if your not ambulatory

August 30, 2025
Angelmobility logo

Reply from Angelmobility

Thank you

Rated 5 out of 5 stars

We looked around for a transit…

We looked around for a transit wheelchair for my wife, and we are so glad we ended up on this site, very fairly priced, and a wonderful service, with prompt delivery.
The chair is ideal for our needs, and my wife finds it very comfortable, and folds up perfectly to go into the car.
Highly recommend

August 28, 2025

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