Needed a travel wheelchair for my mother who has Parkinson’s. Found one online had a few questions so telephoned and spoke to a very nice gentleman who was very helpful and knowledgeable. Placed the o... See more
Company replied
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Review summary
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Very pleased with the produt i feel much more confident with this rollator i fell many times with my other rollator as the old one when hits uneven ground jilts and i end up falling over.with the new... See more
I needed a wheelchair for my special needs Daughter who had just fractured her ankle. Very impressed with the service and communication, wheelchair was in stock as advertised and dispatched for deli... See more
Company replied
Wheelchair delivered promptly. Unfortunately, the wheelchair never got to be used as my mum passed away before she got the chance. Return was easy to arrange. Refund was a little delayed due to som... See more
Company details
Written by the company
Angel Mobility was established in 2006 with the sole aim of providing our customers with affordable high quality mobility and daily living aids. Our goal is next working day delivery if ordered before 1pm. All our new products come with 12 months warranty, during which time we shall repair or replace your goods free of charge. We stock lightweight wheelchairs, walking aids, incontinence products, disposable gloves, mobility scooters, power wheelchairs, rise and recline armchairs etc.
Contact info
5 Christy Court, Christy Close, Laindon., SS15 6TL, Essex, United Kingdom
- 01268545286
- hello@AngelMobility.co.uk
- www.angelmobility.co.uk
4.7
Excellent
346 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 57% of negative reviews
Typically replies within 24 hours
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Reply from Angelmobility
Thank you
Poor customer service and quality of product.
This product was delivered late when originally sent, and required some chasing to facilitate its final delivery.
The product was used part time as I work from home two days a week. It has developed fraying in the stitches and a tear in the leather. I have tried to convey this to the supplier who have been dismissive and unhelpful.
A product of this price and apparent quality should not degrade so quickly, after only light usage and in less than a year. The customer service has been poor and I’m pursuing legal recourse to get an adequate response and suitable recompense from the supplier, and the company continues to ignore my emails.
I would thoroughly recommend avoiding them as a supplier and seeking similar products from more well established and professional companies.
I have seen similar reviews elsewhere that only corroborate how awful this company can be.
September 22, 2025
Unprompted review
Rollator
Have used Angel before. The item came all as described very functional good quality.
September 12, 2025
Highly recommended
Very pleased with purchase well made,light enough for one person to lift into boot of car and looks really good
September 2, 2025
More instructions for the novices, please.
There needs to be a more detailed booklet re wheel removal and footrest adjustment. It's only because our son is a cyclist that the wheels are now on safely. The footrests came at their smallest to fit the packaging. It made the chair feel too small so it was almost returned.
September 9, 2025
Amazing service
Amazing service. Chair is great quality and arrived in a pop up and go condition. Delivery was so fast and the chair is super light. The wheels are a little tricky to get back on if your not ambulatory
August 30, 2025
Reply from Angelmobility
Thank you
Great service no issues simple straight…
Great service no issues simple straight forward real nice lady I spoke to on the phone
August 31, 2025
Reply from Angelmobility
Thank you
Reply from Angelmobility
Thank you
I always get my disposable gloves from…
I always get my disposable gloves from Angel Mobility. Fantastic value, great quality and super fast delivery. Wouldn't buy anywhere else!
September 3, 2025
Reply from Angelmobility
Thank you
The product good and delivered next day
September 2, 2025
All ok from order to delivery.
August 30, 2025
Brought for my mum she loves it with…
Brought for my mum she loves it with the big wheels makes it do much easier would highly recommend**********
August 28, 2025
We looked around for a transit…
We looked around for a transit wheelchair for my wife, and we are so glad we ended up on this site, very fairly priced, and a wonderful service, with prompt delivery.
The chair is ideal for our needs, and my wife finds it very comfortable, and folds up perfectly to go into the car.
Highly recommend
August 28, 2025
Reply from Angelmobility
Thank you
Good wheelchair
Wheelchair is great but delivery driver just left the wheelchair on the step even though I was in. It was heavy for me to lift as I am 91.
August 27, 2025
Reply from Angelmobility
Thank you and apologies on behalf of our elected courier
Great wheelchair
Great wheelchair, easy to manoeuvre and very comfortable, as described and quick delivery
August 26, 2025
Pleased with item and service
Quick service, very useful wheelchair, able to pick up and put in boot in same way as collateral.
August 26, 2025
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