My nine-year-old yellow Labrador has been on Vetroflex Pet for three months, and sadly, I’ve seen no improvement in her early arthritis. I discovered the product at the Windsor Horse Show, where I w... See more
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great product but really surprised by the huge increase in price in October and only being made aware of how big the increase was when the subscription was taken out of my account, no value in subscri... See more
Company replied
love the products but the postage is ridiculous for a few sachets of vetrofen intense and some electrolytes. Makes me not order very often.
My lovely horse George was diagnosed with significant glandular ulcer last November and was initially treated with Omeprazole and sufracalte moving on to maintenance sufracalte and also Equishure for... See more
Company details
Information provided by various external sources
Discover a new sensation in life stage supplements that you have never experienced before: powerful yet natural support that makes your horse feel and perform at his best everyday. Animalife products are used professionally and are proudly recommended by leading vets and international team riders.
Contact info
3.1
Average
581 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Excellent service and products
January 28, 2022
Great service with fast delivery
January 22, 2022
Very Happy with the service
January 18, 2022
An efficient and fast service as always!
January 17, 2022
Easy to order and fast delivery
January 11, 2022
Excellent customer service
Excellent customer service, very helpful & knowledgeable re a query I had with what product would work best for my horse.
Thank you .
December 27, 2021
Always a very prompt delivery
Always a very prompt delivery. Products are really good, and show results.
December 23, 2021
amazing as always
December 20, 2021
Updated review
I have not received the order
Nor has any one replied to my email
Since this review I have spoken to them
It was first class customer service and I’d in fact Royal Mail at fault not animallife
Royal Mail did not leave a card to say they had attempted delivery
December 7, 2021
Reply from Animalife
Good afternoon Dawn, thank you for chatting with me on the telephone. As discussed Royal Mail attempted delivery on the 2nd December but unfortunately did not card your property. I have now rescheduled the delivery for the date agreed and sent your tracking information and confirmation via email. Apologies for any inconvenience caused. Kind Regards, Animalife Team
Speedy delivery thank you
November 23, 2021
Works well for my horse
Works well for my horse. Only thing I would ask is for refills to be sent differently. I have loads of tubs and scoops not needed. Would prefer to help the planet with less plastic waste
November 16, 2021
Excellent stuff
I’ve been using Vetrofen Pet for quite some time now and it’s made a huge difference to my older dog who has arthritis.
November 10, 2021
Easy to order and excellent delivery
October 14, 2021
Real help provided
I needed help with signing up for 'subscription ' purchases as use Vetrofen and Vetroflex for both my horses
Having sent an email I was contacted by Sam by phone butI was not able to hold a meaningful conversation at that time We agreed to speak the next day and received an email confirming the same
In that conversation I had the whole system fully explained and was given step by step help to place my order
How pleasant to get real customer service
October 13, 2021
Efficient service
October 6, 2021
An all around easy and pleasant experience
Easy to use website, easy to order, quick delivery.
October 4, 2021
Fabulous service and advice
Fabulous service and advice. Items were despatched very quickly. Intense powder really helps my boys ❤️
October 1, 2021
I still haven’t received my order from…
I still haven’t received my order from over a month ago!
September 25, 2021
Reply from Animalife
Hi Nikki, We are sorry to hear this. We can see that your parcel was dispatched on the 23rd Aug and looking into the tracking a delivery attempt was made on the 24th Aug. We have emailed you on your provided email with further detail. Apologises again for any inconvenience this will be rectified straight away for you.
Amazing products
Amazing products . Speedy delivery and the subscription scheme really makes them good value and means that I don't run out of the product.
September 8, 2021
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