I can honestly recommend this company. The prices are competitive, ordering straight forward, and the delivery is so fast! It is amazing how quickly my first order arrived, and very carefully packed... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Love the Inis fragrance. So fresh smelling I ordered almost everything in the Inis range - hand wash, shower gel, handbag size fragrance spray, candles & infusers. Quite reasonably priced and fairl... See more
I was trying to order a particular hand soap that was becoming very rare...and I was beginning to think it no longer existed in my preferred 'flavour'. Sadly, I was right 😭. Then - happily - a lov... See more
Company replied
Purchased some Inis perfume from this store. Item was excellent, arrived well packaged and delivery was quick via DPD couriers. Would highly recommend and would definitely purchase from this store... See more
Company details
Information provided by various external sources
Anna Davies Luxury Country Clothing Store, Betws-y-Coed: Renowned purveyors of Luxury country clothing, ladies & gents fashion, and designer gifts.
Contact info
Holyhead Road, LL24 0AA, Betws-y-Coed, United Kingdom
- www.annadavies.co.uk
4.7
Excellent
177 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Professional service
Quick, professional service with good communication from goods being ordered through to delivery. Thank you.
November 2, 2021
Unprompted review
Reply from Anna Davies
Thank you for taking the time to review us here at Anna Davies
Really excellent service prompt delivery
November 1, 2021
Unprompted review
Reply from Anna Davies
Thank you for taking the time to review us here at Anna Davies
Fantastic
Fantastic - all round - I was looking for a sheepskin but pretty sure what I wanted, photos were sent , a choice made and then quick delivery and a lovely sheepskin delivered . 100% recommended
November 1, 2021
Unprompted review
Reply from Anna Davies
Thank you for taking the time to review us here at Anna Davies
Great
Very pleased with purchase (Shepherd Anton men’s slippers) and fast exchange when I requested a different size.
October 31, 2021
Unprompted review
Reply from Anna Davies
Hi Paul, thank you for taking the time to review Anna Davies
Dog sits on a mat.
I - or, rather my dog - needed a rug to sit on at the window. The padded sheepskin rug I found at Anna Davies is excellent. It's well made and very good value for money. The service was friendly and efficient, warmly recommended.
October 28, 2021
Unprompted review
Reply from Anna Davies
Thank you for your review! We're glad your dog has a comfy spot to sit now.
My wife loves her sheepskin slippers…
My wife loves her sheepskin slippers that I bought for her birthday.
Fast delivery.
Very pleased with purchase.
October 26, 2021
Unprompted review
Reply from Anna Davies
Thank you for taking the time to review us. We're glad to hear your wife enjoyed her birthday present.
Online ordering first class
Online ordering first class,slippers arrived on time and are outstanding and I’d highly recommend them to keep your tootsies really snug during the cold winter months
October 26, 2021
Unprompted review
Reply from Anna Davies
Hi Mike
Thank you so much your review, we appreciate all reviews.
Best wishes
Pete
Beautiful sheepskin rugs as always
Beautiful sheepskin rugs as always, exceptional service & delivery.
October 26, 2021
Unprompted review
Reply from Anna Davies
Dear Nigel
Thank you for your kind review, very much appreciated that you have taken the time to review our service.
Lovely item as expected
Lovely item as expected. Speedy delivery. Thank you!
October 26, 2021
Unprompted review
Reply from Anna Davies
Dear Adele
Thank you for your kind review, very much appreciated that you have taken the time to review our service.
Lovely item really pleased
Lovely item really pleased , packaging a little bit excessive but I understand that it was a delicate item.
Many thanks
October 26, 2021
Unprompted review
Reply from Anna Davies
Thank you for your kind review, very much appreciated that you have taken the time to review our service.
Grate thanks
October 21, 2021
Unprompted review
Reply from Anna Davies
Thank you for your kind review, very much appreciated that you have taken the time to review our service.
Excellent service
October 20, 2021
Unprompted review
Reply from Anna Davies
Thank you very much for taking the time to review us!
Easy to order and arrived swiftly
Ordered item after 5 pm on the Monday and it was with me by the Wednesday . Delighted with the service .
October 19, 2021
Unprompted review
Reply from Anna Davies
Thank you very much for your review.
Unhappy staff need to go on a customer service course
The store has an interesting range of clothing, homeware and gifts, etc. My gripe is with the unhappy and unhelpful staff, I came out of the shop feeling worse than when I went in, a smile costs nothing
July 24, 2021
Unprompted review
Reply from Anna Davies
Thank you for the time to give us feedback and would like to follow up this review with our team here at Anna Davies, to do this I need to have details in order that I can inform the team members on duty that day of your observations.
I would value your time in assisting us in rectifying the poor customer service you have received. I can be contacted privately on pete@annadavies.co.uk
Satisfied Customer, Sterling Service…
Bought a new Barbour Corbridge Jacket from Anna Davies.co.uk. The most competitive price I could find anywhere on-line for this particular item. Ella Ward was extremely helpful, checked stock availability and called me straight back. Super speedy delivery, order placed 11:30 on Thursday, jacket delivered 11:00 Friday. Superb customer service. Highly Recommended.
April 11, 2021
Unprompted review
Reply from Anna Davies
Many thanks for your review, Ella is doing a great job and will pass on your comments
Poor Customer Service
Saw lovely slate table mats in store, but as they didn't have enough had to order for later delivery. Half the mats which were sent were of poor quality; but I when I contacted the shop, the Manager, Pete Ward, was exceedingly unhelpful, saying merely I could send them back but not agreeing to exchange for better quality. Having spent over £200 I expected proper customer service. I wouldn't shop there again.
September 4, 2020
Unprompted review
Great price for Barbour Jacket
Bought a new Barbour Jacket from Anna Davies Luxury Country Clothing. Great price, good comms and swift postage. No issue in recommending the shop at all.
September 23, 2017
Unprompted review
Reply from Anna Davies
Thank you for taking the time to review us here at Anna Davies
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