The customer service from Martina at this company is excellent. I sent my bracelet back this company to have it restrung. The day they received the parcel from me they sent a reasonable quote of £19... See more
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Inspired by and designed on the magical Indonesian island of Bali, ANNIE HAAK’s beautiful range of 925 Sterling Silver and Gold Plated jewellery features unique stacking bracelets, rings, earrings and necklaces. Handcrafted in the brand’s Hampshire studio, many of the designs are intended to carry a special meaning by way of mantras and symbols that represent luck, love, protection and strength.
2 Ridgeway Park, Bedford Road, GU32 3QF, Petersfield, , United Kingdom
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Not only do they sell beautiful jewellery but the customer service is first class. I made a mistake with the address all my fault but Annie Haak reassured me and made the process stress free. They are so polite and helpful and answer all emails very quickly. The lady on the phone was amazing. This is the standard that every company should live up to. Have brought about 5 bracelets so far and will be buying so many more. Thank you so much for your outstanding service.
I can’t rate this jewellery highly enough. I’ve got a collection of bracelets and rings from over the years and they really do keep well. They also offer a service to restring your bracelets, which is very efficient! The customer service team get back to you quickly and are very friendly.
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