Annie Haak Designs Reviews 

83
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful jewelry designs, stating that pieces are comfortable to wear and perfect for everyday use or special occasions. People also note the exceptional customer care, stating that staff members are incredibly helpful, friendly, and quick to resolve any inquiries or repair requests. However, some customers also noted occasional problems with product durability, mentioning that chains, elastic bands, or rings can loosen or break after extended wear. Consumers additionally pointed out that certain online photos can make items appear larger than they actually are in person.

What people talk about most

Product

Users describe positive interactions with product, expressing absolute delight with their jewellery purchases... See more

Customer service

Customers report positive experiences with customer service, consistently praising the team for being... See more

Quality

Clients share positive opinions on quality, highlighting beautiful craftsmanship and durable materials that... See more

Staff

Reviewers mention positive feedback about staff and customer service. Consumers consistently praise... See more

Service

People report positive experiences with service, highlighting prompt delivery and efficient assistance.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The customer service from Martina at this company is excellent. I sent my bracelet back this company to have it restrung. The day they received the parcel from me they sent a reasonable quote of £19... See more

Company replied

Rated 5 out of 5 stars

Great customer service! I ordered a bracelet last year (love Annie Haak bracelets) and this week ordered another but I had trouble with the order going through. I contacted them by email and have been... See more

Company replied

Rated 5 out of 5 stars

My husband bought me one of Annie’s bracelets for my 60th birthday. I love it and wear it constantly. Sadly I had a problem with one of the chains but the customer service team was amazing. They to... See more

Company replied

Rated 5 out of 5 stars

True Affirmation Bracelet. I ordered the true affirmation bracelet during the recent Annie Haak end of season sale. The bracelet is beautiful, the motto I chose makes me feel good about myself. The... See more

Company replied


Company details

  1. Jewelry Store
  2. Jewelry Designer

Written by the company

Inspired by and designed on the magical Indonesian island of Bali, ANNIE HAAK’s beautiful range of 925 Sterling Silver and Gold Plated jewellery features unique stacking bracelets, rings, earrings and necklaces. Handcrafted in the brand’s Hampshire studio, many of the designs are intended to carry a special meaning by way of mantras and symbols that represent luck, love, protection and strength.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

83 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(83)

36 reviews in the last 12 months

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Rated 5 out of 5 stars

Not only do they sell beautiful…

Not only do they sell beautiful jewellery but the customer service is first class. I made a mistake with the address all my fault but Annie Haak reassured me and made the process stress free. They are so polite and helpful and answer all emails very quickly. The lady on the phone was amazing. This is the standard that every company should live up to. Have brought about 5 bracelets so far and will be buying so many more. Thank you so much for your outstanding service.

March 13, 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful jewellery, great service

I can’t rate this jewellery highly enough. I’ve got a collection of bracelets and rings from over the years and they really do keep well. They also offer a service to restring your bracelets, which is very efficient! The customer service team get back to you quickly and are very friendly.

February 24, 2023
Unprompted review

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