Faultless beautiful item ordered however I’m disappointed with the £4 P&P when item simply arrived in a cardboard envelope probably only costing approx 50/60p & actual postage was only £1.97! Just a... See more
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I have not received my items, no communication whatsoever, I have not received a response to my contacting them either. UPDATE response. Thank you for responding. Further to your reply, i confirm... See more
Company replied
Bought a large clock, which unfortunately didn't work due to the hands crossing over and jamming up. I decided to fix this myself by adjusting the hands rather than sending the clock back - a relat... See more
Paid for an item via a link to your site on Facebook on 24th Aug . My Bank account has been debited yet I have not received any confirmation email to say you have received my order!!!! Have also emai... See more
Company replied
Company details
Information provided by various external sources
Behind every unique item lies a story from history and our inspiration comes from the idea that every home is individual and the items we choose to fill our homes with should be individual too.
Contact info
12 - 14 West Street, DE11 9DE, Swadlincote, United Kingdom
- 0333 577 1173
- Info@anniemaison.com
- www.anniemaison.com
1.8
Poor
198 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Happy Place Sign
Ordering and delivery was nice and easy, very prompt and without issue. The sign is great quality and am very happy with it 😊
October 20, 2018
Unprompted review
Fast service good quality
October 20, 2018
Unprompted review
Quick and evident
October 19, 2018
Unprompted review
Beautiful addition to my home
Beautiful addition to my home, very quick delivery and came beautifully packaged. Thank you!
October 16, 2018
Unprompted review
Well made would buy more products…
Prompt delivery and very happy with finish of product. Highly recommend.
October 13, 2018
Unprompted review
Fab quality products and super fast…
Fab quality products and super fast delivery, many thanks x
October 12, 2018
Unprompted review
Lots of lovely things at the right…
Lots of lovely things at the right price only took a few days for delivery which was amazing so it got here on time for my friends birthday xx
October 12, 2018
Unprompted review
Loved my little signs I ordered ❤️
Loved my little signs I ordered! Worth every penny! ❤️
October 11, 2018
Unprompted review
No issues at all ordering from this…
No issues at all ordering from this site. Payment and delivery were quick and the product quality is excellent!
October 10, 2018
Unprompted review
My lantern was broken upon arrival
My lantern was broken upon arrival, I’ve rang and e-mailed but no reply.
October 6, 2018
Unprompted review
Reply from Annie Maison
Hi Nilam, sorry to hear that your item has been damaged in transit, we check every item before it leaves our store to make sure it's in good order for our customers. We haven't received any emails reporting the damage, we would have certainly replied if we had seen it. We will get in touch to arrange a replacement for you. Customer service is important to us and we hope you will review your current rating. Thanks
Excellent customer service
Excellent customer service, delivery arrived on time and packed well. Very happy customer and would use Annie Maison again!
October 1, 2018
Unprompted review
Great item
Great item, delivered quickly. Would have been 5 stars if courier had followed instructions.
September 30, 2018
Unprompted review
Simple ordering process
Simple ordering process, item arrived quickly. Can't remember if I received any updates with regards to delivery but recommend regardless.
September 25, 2018
Unprompted review
I’ve bought several items
I’ve bought several items. Loved them all, great quality. Excellent people to deal with - fast response and very friendly
September 11, 2018
Unprompted review
Reply from Annie Maison
Thank you for your kind review!
Love the man cave plaque for my hubby…
Love the man cave plaque for my hubby for Christmas. The quality is excellent and the service/speed of delivery was excellent. I will recommend you to my friends and family
September 10, 2018
Unprompted review
Reply from Annie Maison
Thank you Debbie. We are so happy you love your purchase! Many thanks for your custom.
Great selection of wonderful goods
Great selection of wonderful goods. Lovely people. A little let down by the technology behind their online sales and website, but apart from that, I’m delighted with my purchases. Would definitely buy from Annie Maison again.
September 9, 2018
Unprompted review
Reply from Annie Maison
Thank you for your review Jacinta. We are delighted you like your items. As a new business we really value your feedback. Many thanks for your order!
No communication and delivery but taken payment
Paid for an item via a link to your site on Facebook on 24th Aug . My Bank account has been debited yet I have not received any confirmation email to say you have received my order!!!! Have also emailed you directly 3 days ago and have yet to have a response!! I am now out of pocket with no gift to give my sister !!!!
I expect a full refund!!!
September 7, 2018
Unprompted review
Reply from Annie Maison
Good Morning Ruth. We sincerely apologise for the lack of communication regarding your order. The plaque you have ordered is on back order and is expected mid September. We will happily refund you if you do not wish to wait for your item. If you have not done so already, please check your junk/spam mail for order confirmation as the emails occasionally land here. We apologise again for your inconvenience as we value your custom at Annie Maison.
I bought a sign for my house I love it
I bought a sign for my house I love it. The service was quick reliable.
September 5, 2018
Unprompted review
Reply from Annie Maison
Thank you for your review Annette. Many thanks for shopping with us.
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