Anthony Paul Jewellery Reviews 

136
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had the best service ,so thoughtful and kind from Glen , and the staff in maidenhead jewelers. From when we walked in with lots of broken jewellery past down from generations to choosing what it to... See more

Company replied

Rated 5 out of 5 stars

Can't recommend Joe, Glen and the Maidenhead team enough. I had a loose stone that I wanted making into a necklace, the team were happy to talk through options and make suggestions all without being p... See more

Company replied

Rated 5 out of 5 stars

Recently purchased a citrine and yellow gold single stone ring. I asked many questions on whats app and finally decided to purchase. I am so glad I did my ring is beautiful. Very pleased with the pric... See more

Company replied

Rated 5 out of 5 stars

Excellent, personal service. I have taken all sorts in for repairs and have always been very happy with the outcome.

Company replied

Company details

  1. Jewelry Store

Written by the company

About Us At Anthony Paul Jewellery, we specialise in fine, bespoke, and vintage jewellery—crafted with care and personal attention. As a proudly family-run business with over 40 years of experience, we combine traditional techniques with a personal approach across our four boutique locations: Windsor, Maidenhead, Marlow, and Henley-on-Thames. Alongside custom commissions and heirloom redesigns, we also offer professional jewellery services including repairs, valuations, and gold or jewellery buying—always with discretion and care. All bespoke pieces are made by our in-house goldsmiths, and we’re proud to support sustainable practices through our own hydroelectric plant in Snowdonia, contributing to a greener future. Whether you're restoring a treasured piece, marking a milestone, or simply looking for something special, we’re here to help.


Contact info

4.8

Excellent

TrustScore 5 out of 5

136 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(136)

20 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Craftsmanship at its very best

We wanted to take a moment to express our deepest gratitude for the incredible work you did in crafting our wedding rings. From the moment we walked into your shop to the day we slipped on our rings, the experience has been nothing short of exceptional.
The attention to detail and craftsmanship evident in every aspect of our rings is truly remarkable.
Your expertise and dedication shine through in every facet of your work, and we feel incredibly fortunate to have found such a talented jeweler to bring our vision to life. Thank you for making this part of our journey so memorable.
Kevin & Caron

May 1, 2024
Unprompted review
Anthony Paul Jewellery logo

Reply from Anthony Paul Jewellery

Hi Caron,
Thank you for taking the time to leave such a kind review for us, we greatly appreciate it. I have shared your praise with the Joe & Glen who are equally grateful. It was a pleasure to help you and Kevin with your wedding bands and we were so happy to see your reaction once they were finished and watch you exchange them. Moments like that truly fuel our passion and make us love what we do. We hope you both love and enjoy wearing them for all the happy years to come and look forward to seeing you both when you decide to start the next project with your leftover gold!
Kind regards,
Selina
APJ

Rated 5 out of 5 stars

Our wedding rings, and engagement ring

My fiancé and I bought our wedding rings and my engagement ring from your store in Marlow.
I have never before met such lovely ladies who gave me a mountain of advice, especially the manager Kim. The whole experience from beginning to end was superb. She gave us lovely choices, talked about each individual ring, and there was no forcing to buy ( as there can be in other shops). Her kindness was remarkable, a lady whom you would definitely want to meet. The service in that shop was superb. We have also purchased other things from the same shop. I would recommend Anthony Paul in Marlow 100%. Don’t go to any other jewellers. Xx

April 27, 2024
Unprompted review
Anthony Paul Jewellery logo

Reply from Anthony Paul Jewellery

Hi Rowena,
Thank you for taking the time to leave such a wonderful and kind review for our Marlow ladies. I have passed along your praise to Kymberly and Mina who are both very grateful for your praise. We are so pleased to know that you had such a good experience with us. We're glad we can be here for all your jewellery needs and that you trust us to help you with whatever your needs may be. It's always a pleasure to help and serve you and we hope to see you in the future.
Kind regards,
Selina
APJ

Rated 5 out of 5 stars

Amazing Jewellers

Brilliant service. Staff were fantastic with ring resizing. Also went above and beyond to help with watch back replacement. Highly recommend

April 22, 2024
Unprompted review
Anthony Paul Jewellery logo

Reply from Anthony Paul Jewellery

Hi there,
Thank you for taking the time to leave us a review, we really appreciate it. It was a pleasure to help get your ring the correct size and supply a new watch back for you. If there's ever anything else you need please come and see us again.
Many thanks,
Selina
APJ

Rated 4 out of 5 stars

A lovely company to deal with

A lovely company to deal with. Joe and his team were very professional, knowledgeable and pleasant. Would certainly recommend them.

April 2, 2024
Unprompted review
Anthony Paul Jewellery logo

Reply from Anthony Paul Jewellery

Hi there,
Thank you for taking the time to leave a review for us. We're glad to know you had such a good experience with Joe and our Maidenhead team, it was a pleasure to help you. If you need anything in the future please don't hesitate to pop back and see us.
Kind regards,
Selina
APJ

Rated 5 out of 5 stars

An amazing bespoke service

We had the best experience at the Maidenhead store with Joe and Glenn.
Glenn created the most beautiful bespoke wedding ring to compliment my engagement ring. The whole experience from start to finish was lovely and super easy. Along with creating my wedding ring, they also fixed and cleaned my engagement ring, ready for our special day. Would highly recommend the Maidenhead store and the lovely team who work there, providing a special and tailored service.

April 6, 2024
Unprompted review
Anthony Paul Jewellery logo

Reply from Anthony Paul Jewellery

Hi Tara,
Thank you for leaving such a kind review for our Maidenhead team. We're thrilled to know you're so happy with your wedding band and that we we could make you the perfect complimenting piece to your beautiful engagement ring. We hope you have a wonderful wedding day and hope to see you in the future should you need our services again.
Kind regards,
Selina
APJ

Rated 5 out of 5 stars

Personal touch in an impersonal world

Anthony Paul were amazing with my terrible indecision and shocking lack of creativity in wanting to design a signet ring for my daughter’s 21st. George’s patience seemed endless. He provided sketches and ideas, and was ready to adapt. 100% recommend them. The final product was beautiful and my daughter loved it. Thank you.

March 28, 2024
Unprompted review
Anthony Paul Jewellery logo

Reply from Anthony Paul Jewellery

Hi Clare,
Thank you for taking the time to leave a review for us. It was a pleasure to help you find the perfect gift for your daughter's special birthday and we're so pleased you had such a good experience with us. We hope she loves the ring and that she's able to enjoy and wear it for many years.
Kind regards,
Selina
APJ

Rated 5 out of 5 stars

LOVE the earrings

I love my earrings so much! They’re absolutely gorgeous so classy and the perfect size. I got a lovely note with my package too, very happy with my purchase. One of my favourite jewellers to buy from.

March 8, 2024
Anthony Paul Jewellery logo

Reply from Anthony Paul Jewellery

Hi Anya,
Thank you for taking the time to leave us a review. I'm so pleased you like your new earrings and I hope you get to wear and enjoy them for many occasions in the future! I know you're not in Windsor often but do pop in with the earrings if they need a little clean!
Kind regards,
Selina
APJ

Rated 5 out of 5 stars

Excellent experience at Anthony Paul Jewellery, Henley-on-Thames

I purchased my wedding ring at Anthony Paul Jewellery in Henley and was very impressed by how helpful the staff were. George helped me find the perfect platinum wedding band and managed to get it made for me with both a quicker turnaround time and better price than I'd anticipated. As a guy that is not used to wearing jewellery, thank-you for advising me through the process and taking the time to answer all my questions/queries! Cheers. Joe

March 20, 2024
Unprompted review
Anthony Paul Jewellery logo

Reply from Anthony Paul Jewellery

Good Morning Joe,
Thank you for taking the time to leave such a wonderful review for our Henley boutique. We're so pleased you had such a good experience with us and that we were able to have the perfect wedding band made for you in a timely manner. We hope you enjoy wearing your wedding band for all the good years to come.
Kind regards,
Selina
APJ

Rated 5 out of 5 stars

We can not express our Thanks enough to…

We can not express our Thanks enough to the dedicated team at Marlow.
Kimberley looked after my Daughter and I with care, expertise and humour recently when we were remodelling some jewellery that was of huge sentimental importance to us. The end result of two stunning rings were expertly executed by Nick. The workmanship is simply outstanding, words can not describe how pleased and grateful we are to the Team.
Highly recommend.

March 10, 2024
Unprompted review
Anthony Paul Jewellery logo

Reply from Anthony Paul Jewellery

Hi Michael,
Thank you for taking the time to leave such a lovely review. We're so pleased you trusted us with your jewellery and that you had such a great experience working with Kymberly to remodel it. It was an honour to give your sentimental pieces a new lease of life. I have passed along your praise to Kymberly and our goldsmith Nick, who are both grateful. Please pop back and see us if your rings need a clean.
Kind regards,
Selina
APJ

Rated 5 out of 5 stars

Simply, the best!

My most recent visit to Anthony Paul in Windsor is one of a series of visits for a variety of different things: two years ago, they re-clawed an ancestral engagement ring to give it a new lease of life; last year, we went back and had our wedding rings made; several months ago, I took my signet ring in to be re-sized and, most recently, took the same signet ring in to see if there was any chance that it could be saved having shut my hand in a fire door! If the repeat visits are not enough to convince you, the reader, that my husband and I hold Matthew, Stuart, Nick and their team in the highest regard, I would urge you to visit for yourselves. We have never been disappointed: the level of skill, care, patience and understanding are exemplary. I wouldn’t trust my jewellery to anyone else. They are, quite simply, the best!

February 24, 2024
Unprompted review
Anthony Paul Jewellery logo

Reply from Anthony Paul Jewellery

Hi Mrs Ullstein,
Thank you for taking the time to write such a wonderful review for us. It's been a pleasure to serve you and your husband over the years and always a delight to talk to you both. We're honoured to have had your trust and business over these years and that you choose to come back to us time and time again. It means a great deal to us.
All the best,
The Windsor Team
APJ

Rated 5 out of 5 stars

Delighted with my vintage diamond ring!

Having searched for 9 months for an old cut diamond ring, Anthony Paul Jewellery in Henley helped me find exactly what I was looking for. The service received from George and Joe was excellent. They asked questions to understand exactly what I wanted, and George located several rings from their different boutiques which I could view in Henley. At last I had found the perfect ring; a beautiful vintage diamond in a gorgeous mount, handmade by Anthony Paul Jewellery. The ring was resized in just a few days and George provided helpful information on insurance and aftercare. Thank you so much for the excellent service.

February 17, 2024
Unprompted review
Anthony Paul Jewellery logo

Reply from Anthony Paul Jewellery

Hi Clare,
Thank you for taking the time to write such a lovely review for our Henley boutique. We have a soft spot for old cut diamonds and we're glad we were able to help you find the perfect one for you after such a long time looking. George and Joe would like you to know it was a pleasure matching you to the perfect piece and ensuring you had all the information you needed for future use. If you're ever in Henley and your ring needs a clean please pop back in and we'd be delighted to keep it sparkling for you.
Kind regards,
Selina
APJ

Rated 5 out of 5 stars

Kimberley is a gem

Kimberley is a gem! Patience and knowledge was amazing, thank you for navigating us through the sale of our late mothers jewellery box.

February 23, 2024
Unprompted review
Anthony Paul Jewellery logo

Reply from Anthony Paul Jewellery

Hi Amanda,
Thank you for taking the time to leave your feedback for Kymberly. I'm pleased to know she was able to help you with your mothers pieces and that you had such a positive experience with us. I've passed your praise along to Kymberly and she is very grateful for your kind words. Please pop back and visit her if there's anything else we can help you with.
Many thanks,
Selina
APJ

Rated 5 out of 5 stars

Excellent Designs/Superb Service

I wanted a custom made signet ring for my son’s18th birthday so decided to use Paul Anthony’s as the shop has done some excellent repair work for my husband. The design service was excellent and service superb. It did take nearly 8 weeks to get the final product, but the ring is exquisite. My son is overjoyed with the end results.

February 16, 2024
Unprompted review
Anthony Paul Jewellery logo

Reply from Anthony Paul Jewellery

Good Morning,
Thank you for taking the time to leave your feedback and review us, we greatly appreciate it. It's been a pleasure helping your husband with his jewellery needs in the past and we are very glad you chose to get a bespoke signet ring for your Son's special birthday. We're so pleased it was worth the wait and that your Son now has a beautiful personal ring to treasure for many years. Please don't hesitate to pop back in and visit us should you need anything else.
Kind regards,
Selina
APJ

Rated 5 out of 5 stars

Extremely helpful staff and so…

Extremely helpful staff and so knowledgable. I had some pieces of jewellery that had been given to me over the years that I no longer wore but which still had lots of sentimental value. I had these melted down and refashioned into a beautiful bangle which I now wear everyday. Thankyou!

January 20, 2024
Unprompted review
Anthony Paul Jewellery logo

Reply from Anthony Paul Jewellery

Hi Liz,
Thank you for coming to see us and taking the time to write this review, we greatly appreciate it. We're so glad we were able to handmake the perfect bangle for you out of your sentimental gold. We hope you wear and love it for many many years!
Many thanks,
Selina
APJ

Rated 5 out of 5 stars

Excellent bespoke service

I had a really good experience with Glen & Joe at the Maidenhead shop. I wanted to create a new ring using stones from an old one. They listened carefully to what I wanted and came up with great design suggestions. Then they pulled out all the stops to get the ring to me by Christmas. The finished article is stunning and exactly true to the original design. A very satisfied customer.

December 22, 2023
Unprompted review
Anthony Paul Jewellery logo

Reply from Anthony Paul Jewellery

Hi Fiona,
Thank you for taking the time to write a review and leave your feedback for the Maidenhead team. It was an absolute pleasure to help you create the perfect ring with your sentimental stones and have it done for Christmas. We think the ring came out perfect and hope you're able to get many years of joy and happiness wearing it. I've passed along your praise to Glen and Joe who are very grateful and wanted me to let you know that you can pop in anytime it needs a little clean and one of us will happily do that for you.
Many thanks,
Selina
APJ

Rated 5 out of 5 stars

Beautiful Jewels and Great Customer Service

Anthony Paul Jewellery have fantastic customer service and sell gorgeous jewels. They helped my fiancé find a beautiful diamond ring and then fitted it perfectly onto my finger. They were genuinely interested in our engagement story. They were able to do the resizing very quickly so that I had the ring in time for Christmas. They were very friendly, efficient and polite. I definitely would recommend them.

December 22, 2023
Unprompted review
Anthony Paul Jewellery logo

Reply from Anthony Paul Jewellery

Hi Caroline,
Thank you for taking the time to leave your review and give us feedback, we greatly appreciate it. We're delighted to have helped you find the perfect ring in time for Christmas as well as get to know you and your fiancé. Please don't hesitate to pop back and see us when your ring needs a clean.
Many thanks,
Selina
APJ

Rated 5 out of 5 stars

The staff were extremely helpful…

The staff were extremely helpful ensuring my necklace was available to collect at the Henley boutique prior to Xmas.
The chat function was also extremely efficient with quick responses to queries.

December 23, 2023
Anthony Paul Jewellery logo

Reply from Anthony Paul Jewellery

Hi Matthew,
Thank you for taking the time to leave a review for us. I'm so glad you're pleased with your virtual consultation and sale and that we were able to help you find the perfect necklace in time for Christmas, I hope it went down a treat. Please don't hesitate to drop us a message or pop into one of our boutiques if there's anything else we can do for you.
Many thanks,
Selina
APJ

Rated 5 out of 5 stars

Highly recommend for a warm and friendly experience

Looked in so many jewellers and online to find a simple ruby pendant for sentimental reasons but just couldn’t find the right style at the right price. Kimberly at the Marlow Branch stood out amongst all the other jewellers and took away our confusion and worry. Warm, friendly, down-to-earth, knowledgeable and respectful. She helped us create our special piece of jewellery at the right price and also worked hard to get it to us before Christmas as she knew how much it would mean to us. I would highly recommend this jewellers, particularly this branch, as we had such a pleasurable and comforting experience that we will both remember now as part of the memory of purchasing our special pendant, an experience that money can’t buy.

December 22, 2023
Unprompted review
Anthony Paul Jewellery logo

Reply from Anthony Paul Jewellery

Hi Rachel,
Thank you for taking the time to leave such a detailed review for us, we really appreciate it. We have to agree that Kymberly is a huge asset to our company and we're happy to know she was able to help you both to create the perfect pendant for you and have it ready for Christmas. I hope you're able to wear and enjoy your pendant for many years to come and please don't hesitate to pop back if it needs a little clean or checking for any signs of wear & tear.
Many thanks,
Selina
APJ

Rated 5 out of 5 stars

Wonderful personal service

Thank you so much for your ongoing wonderful service. We’ve been married for 25 years this year and you made my engagement and wedding rings. We’ve always found your jewellery beautiful and unique.
Windsor was our closest branch until we moved 50 miles away nearly 10 years ago. I recently decided to have some jewellery remodelled. We have not found a local jeweller that we like as much as APJ so we visited Marlow (now our closest branch) and Kymberly was delightful, so welcoming and creative with her ideas. We haven’t met Frank but we understand that he carried out the work which is truly amazing and beautiful. Your service is absolutely first class in every way. Thank you to everyone. I couldn’t be happier with the work.

December 20, 2023
Unprompted review
Anthony Paul Jewellery logo

Reply from Anthony Paul Jewellery

Hi Helen,
Thank you for taking the time to leave a review for us. I'm so happy to hear you've been trusting us as your jewellers for 25 years! We are so grateful to have your custom and that you now travel a long way to see us. It's our pleasure to still be here for you and help you with your jewellery needs. I have passed along your praise to the team who are very pleased that you are so happy with what we create for you. We hope to be here for you for all the years to come.
Many thanks,
Selina
APJ

Rated 5 out of 5 stars

Dented Locket

Excellent service and workmanship on a damaged silver locket. Would highly recommend the shop in Maidenhead.

December 20, 2023
Unprompted review
Anthony Paul Jewellery logo

Reply from Anthony Paul Jewellery

Hi Rita,
Thank you for taking the time to leave a review for us. We're very happy to have got your locket into good condition again and hope you're able to wear and enjoy it once more. If you need help with any other pieces please don't hesitate to pop back in and we'd be delighted to help you.
Many thanks,
Selina
APJ

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look