Antiquesbuyers Reviews 

28
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Antiquesbuyers are very professional in their approach and very fair on their valuations. I found them to be very friendly and approachable and they genuinely made sure l was happy with the valuat... See more

Company replied

Rated 5 out of 5 stars

We had a great experience with Antique buyers. They were extremely efficient and fair, very personable and I will definitely reach out to them again in the future.

Rated 5 out of 5 stars

After long research to find a trustworthy company to sell my jewellery to, I found Antiquesbuyers. They were excellent in every sense. Punctual to our meeting, a fair and knowledgeable assessment of... See more

Company replied

Rated 1 out of 5 stars

Terrible experience which left me concerned and in tears. Contacted them with a view to sell items and what followed was such poor customer service that I was left utterly speechless and genuinel... See more

Company replied

Company details

  1. Antique Store
  2. Jewelry Buyer
  3. Jewelry Store

Written by the company

We buy antiques and jewellery across Central London, the South East and throughout the UK — from Land’s End to John O’Groats. Our experienced team provides fair, accurate valuations for antiques of all kinds: furniture, jewellery, paintings & art, gold, silver, watches, clocks and much more. Whether you’re looking for a quick cash sale or a professional valuation, we make the process simple and stress-free.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

28 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(28)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

I am happy to recommend Antique Buyers

I am happy to recommend Antique Buyers! They were on time and gave me a fair price for my Antiques. I would use them again!

March 10, 2026
Unprompted review
Antiquesbuyers logo

Reply from Antiquesbuyers

Thank you very much for your kind review, David.

It was a pleasure meeting you and we’re very pleased to hear that you were happy with the service and the price offered for your antiques. We always aim to arrive on time and make the process straightforward and fair for our clients.

We really appreciate your recommendation and would be delighted to assist you again in the future should you have any other antiques or jewellery to sell.

Kind regards,
Antique Buyers

Rated 5 out of 5 stars

Perfect, Reliable and honest.

I had a very positive experience with Antiques Buyers. The communication was polite, professional and very knowledgeable. They took the time to look at the items carefully and explained the process clearly, which made everything straightforward and reassuring.

It’s refreshing to deal with people who clearly have many years of experience in the antiques trade. I was given honest advice and a fair offer, and the whole process was handled in a very professional manner.

If you have antiques, jewellery, silver or furniture that you are thinking of selling, I would definitely recommend contacting them. A very smooth and trustworthy service from start to finish.

April 2, 2026
Unprompted review
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Reply from Antiquesbuyers

Thank you very much for your thoughtful and detailed review.

We are delighted to hear that you had such a positive experience with Antique Buyers. We always try to make the process as clear, straightforward and professional as possible, and it’s very rewarding to know that our experience and advice were helpful to you.

Taking the time to carefully assess items and give honest guidance is something we believe is very important in the antiques trade, so your comments mean a great deal to us.

Thank you again for your recommendation, and please don’t hesitate to contact us in the future if you ever have any other antiques, jewellery, silver or furniture you would like us to look at.

Kind regards,
Antique Buyers

Rated 5 out of 5 stars

Had a wonderful experience with Gerome…

Had a wonderful experience with Gerome today. Contacted him on Saturday and he was round the next day. Had amazing knowledge on everything I had and gave a generous and reasonable offer. Will definitely use them again

October 12, 2025
Unprompted review
Antiquesbuyers logo

Reply from Antiquesbuyers

Thank you very much for your kind review, Tiffany.

It was a pleasure meeting you and having the opportunity to look through the items you had. We are very pleased to hear that you found the visit helpful and that you were happy with the offer made.

We always try to respond quickly and give clear, honest advice based on many years of experience in the antiques trade, so your comments are greatly appreciated.

Thank you again for your recommendation, and we would be delighted to help you again in the future if you ever have any other antiques, jewellery, silver or furniture you wish to sell.

Kind regards,
Antique Buyers

Rated 1 out of 5 stars

Don’t bother!

Don’t bother!
Sent WhatsApp message with items for valuation. The message was viewed but there was no reply. Obviously the items were not of any value to them.
A response would off been nice!

February 16, 2025
Unprompted review
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Reply from Antiquesbuyers

Hello Wendy,

Thank you for your review. We are sorry that you did not receive a reply to your message at the time. Unfortunately, both enquiries mentioned were sent during a period when a member of our team, Sue, was very unwell and we were dealing with a difficult family situation, which meant some enquiries were regrettably missed.

This was an exceptional situation and certainly not the level of service we normally provide. We receive a very large number of WhatsApp and email enquiries each day and always do our best to respond to everyone.

If you would still like us to review your items, please feel free to contact us again and we would be very happy to assist.

Kind regards,
Antique

Rated 1 out of 5 stars

Didn't even bother to reply to my…

Didn't even bother to reply to my initial message.

February 18, 2025
Unprompted review
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Reply from Antiquesbuyers

Hello Tracey.
Thank you for your review. We are sorry that you did not receive a reply to your message at the time. Unfortunately, both enquiries mentioned were sent during a period when a member of our team, Sue, was very unwell and we were dealing with a difficult family situation, which meant some enquiries were regrettably missed.
This was an exceptional situation and certainly not the level of service we normally provide. We receive a very large number of WhatsApp and email enquiries each day and always do our best to respond to everyone.

If you would still like us to review your items, please feel free to contact us again and we would be very happy to assist.

Kind regards,
Antique

Rated 5 out of 5 stars

Lovely Lady expert in Antiques

We recently met Sue at our home as our mother had passed and we had lots of china to give to another home.

From the moment I spoke to Sue, she was absolutely lovely, very caring and was empathetic to our situation. Sue took the time to go around our home and quoted for items she felt could go to another home.

On behalf of our family thank you Sue for your kindness. We will certainly recommend you and will contact you again should we need to again :)

February 25, 2024
Unprompted review
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Reply from Antiquesbuyers

Thank you very much for your kind and thoughtful review, Carolyn.

We were very sorry to hear about the loss of your mother, and we truly appreciate you welcoming Sue into your home during what must be a difficult time for your family. Sue always tries to approach these visits with care, understanding and respect, and your kind words will mean a great deal to her.

We are very pleased that some of the pieces can go on to new homes where they will continue to be appreciated.

Thank you again for your recommendation, and please do not hesitate to contact us in the future if we can help in any way.

Kind regards,
Antique Buyers

Rated 1 out of 5 stars

Do not believe their promises

The website makes false claims about giving valuations on everything. I have tried with different items and on both occasions have not received a valuation. They just reply that they’re not for them and are rude about the items. I have pointed out the misleading promises on their website but instead of sorting out the problem they’ve ignored it. The fact that they are saying that they didn’t have a customer of my name further discredits them as a trustworthy company!

July 20, 2023
Unprompted review
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Reply from Antiquesbuyers

Hello Kathy,

Thank you for your review. We are sorry to hear that you feel dissatisfied with your experience.

Our website clearly states that we buy a wide range of antiques, jewellery, silver, watches and furniture. However, it is not always possible for us to make offers or provide valuations on every item submitted to us, particularly if the items fall outside the areas we specialise in purchasing.

We would also like to clarify that we always aim to respond to enquiries politely and professionally. We do not intentionally ignore enquiries, and we certainly do not intend to be rude to anyone. If our response was interpreted that way, we sincerely apologise.

Regarding your comment about us saying we did not have a customer under your name, we simply could not locate a matching record in our system at the time. If you would like to contact us again with further details, we would be happy to review the matter.

We take our reputation very seriously and strive to provide a professional and courteous service to everyone who contacts us.

Kind regards,
Antique Buyers

Rated 1 out of 5 stars

I was attracted by their offer to value…

I was attracted by their offer to value my furniture per WhatsApp. Their response was a phone call to discuss the items I sent them for valuation. They asked whether I had any other items such as glass silver and the such like. I made it clear that I only had the items, I sent them for valuation. The rep asked whether they could visit my house to inspect the items. I told him that that would not be possible and he accepted this. The next day he rings asking exactly the same questions as the day before i.e. did I have any other items for sale and if they could come round to have a look at the furniture. I assume he may have forgotten our conversation from the day before, however, it was a little concerning. We ended this conversation in agreement that he would discuss with his boss and come back with an offer. Sadly its five days now and I have heard nothing more.

June 9, 2021
Unprompted review
Antiquesbuyers logo

Reply from Antiquesbuyers

Hello,

We take reviews very seriously, however we cannot locate any record of contact from you under this name in our enquiry records.

In order for us to investigate properly, please could you provide the date you contacted us, the email address used, or a screenshot of the message you sent so we can locate the correspondence.

We receive a large number of enquiries each day and unfortunately sometimes messages can be sent to the wrong address or filtered into spam folders.

If you did contact us, we would be happy to review the situation and assist you.

Kind regards,
Customer Service
Antiques Buyers

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