I have been using AVC to download and convert my video/audio for several years and have been very happy with the software. Recently I encountered some problems with an older version, so I sent an emai... See more
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Any Video Converter - a free video conversion tool with many useful and powerful video tools, offers users the best and easiest way to convert, download, record, and edit videos. The specialized creative workflow tool allows for seamless combination and customization of various tools, empowering users to create and enhance their own unique video editing experience.
Contact info
000000, Hong Kong, China
- support@any-video-converter.com
- www.any-video-converter.com
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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I had to upgrade from Windows 10 to…
I had to upgrade from Windows 10 to Windows 11. My original code did not work. Customer Support gave me a new code that worked. I've used any-video-converter for over ten years. It is good to know this company keeps its promises. Great software. Great customer support. Peace.
Problem Solved
I had a problem with my Any Video Converter. I contacted customer and they had my problem sorted in an instant.Fantastic people to deal with.
As a hobbyist
As a hobbyist, i find the support these guys give to be top notch. Plenty of companies don't even bother with replies.
NO I AM NOT PAYING TO USE YOUR SOFTWARE…
NO I AM NOT PAYING TO USE YOUR SOFTWARE JUST TO DOWNLOAD CERTAIN YOUTUBE VIDEOS!!

Reply from Any Video Converter
Excellent Customer Service!
I am old enough to remember when the majority of goods and services providers had to have face-to-face contact with their customers. Such contact was often accompanied by a handshake and a smile. Today, when the trend is towards AI, drive-thru, online and computer telephone assistance, it is refreshing to deal with a company that retains that "in-person handshake and smile" demeanor. I've lost track of the number of years that I have been using their product, however, throughout those years, I have upgraded my computer several times and every time that my license needed to be ported, customer service has been excellent!
Reliable program and friendly service
I have been using AVC for many years and I am completely satisfied. It does exactly what I need. And the company's service is impeccable.
I have used Any Video Converter for…
I have used Any Video Converter for many years and recently had an issue when I had to reinstall my operating system and had lost the registration to Any Video Converter. Their team were quick to help me resolve the issue and get Any Video Converter re-installed and working.
Any Video Converter
I have been using AVC for some time now. It's a great versatile tool and performs extremely well. Any niggles I've had have been dealt with quickly and efficiently by Sophie who has handled my queries all along. Thank you Team.
Such a quick response from Customer Service!
I needed to reinstall my version af Any Video Converter that I have had for years. I forgot to write down my registration code and didn't have it when I reinstalled the software. This was on Saturday, May 3. 2025. Yes. On a Saturday. I reached out to Anvsoft's help desk and with in minutes, I got a response from Paris who guided me through the steps to get registered. I had an older version of the software and through numerous fast response emails, I was back up and running. Paris was amazing and so helpful. I did not think I would hear back that fast, especially on a Saturday. Anvsoft's customer service exceeded my expectations.
By the way. If you have not tried this software, try it. It's amazing.
Thank you so much Paris and Anvsoft!
Stve
I've been using this software for…
I've been using this software for years, and it just gets better and better. about to use the full version, and I know it will be just so much better
enjoy the software peeps
Best product and customer service
I have used the product with satisfaction for years and when I had a recent issue their customer service could not have been faster and professional. I highly recomend their product
Cool App, liked it
I've been using application since long time ago and it has worked like a charm, it has almost everything you need for you videos.
AVN Support is one of best I have interacted with.
I purchased a lifetime license in 2012
I purchased a lifetime license in 2012. The product is full featured and works as advertised for my needs (downloading music for off line listening). The other impressive thing is that they stand behind their product and are prompt and professional re their support and have taken care of my occasional issues rapidly and satisfactorily.
Anvsoft is a dependable and reliable company!
"For over a decade, I have had the privilege of supporting this company, and in return, they have demonstrated exceptional support towards me. Words alone cannot fully capture the excellence of their software/application, which operates flawlessly. The dedication to regular updates is truly remarkable, and the outstanding quality of their customer service consistently exceeds expectations. Both the software and the service are truly impeccable." Christophe K.
This is the best software I ever used !
I've been using Anvsoft software for years, and it has consistently proven to be incredibly handy and supportive in all my activities. The software is user-friendly and packed with features that make my tasks easier and more efficient.
What truly sets Anvsoft apart is their exceptional customer support. When I changed my laptop, their team was quick to assist with the installation on my new device, ensuring a smooth transition. Over the years, they have continuously provided upgrades, enhancing the software with even better features.
I am grateful for their unwavering support and dedication to improving their products. Anvsoft has earned my trust and loyalty, and I highly recommend their software to anyone looking for reliable and efficient solutions.
Thank you, Anvsoft, for your outstanding service!
Been using the AVC 7 version for many…
Been using the AVC 7 version for many years which encompass rich features. Customer service and support always on point. Updates are frequent, a positive. I am now looking to shift to the new AVC 9 version. Hats off for a software product that is reasonably priced for the level of quality it provides.
Excellent Support Team at Anvsoft
Excellent Support Team at Anvsoft
Recently contacted Anvsoft when I had an issue with Any Video Converter on my new laptop. Their response was incredibly fast - within hours they had me up and running again! They even upgraded me to the latest version for free.
I've used their software for years, but this support experience was truly impressive. The representative was professional and genuinely helpful throughout our interaction.
Highly recommend Anvsoft for both their reliable products and outstanding customer service!
Customer support is excellent
Customer support is excellent. AVC Ultimate is a great product. I have used it for 10+ years, and I love it.
Sophie
Although I subscribed to the product for a number of years, I am anything but a techie. So when I began to have problems, I reached out to customer support. Sophie was excellent in guiding me so the product would be useful again.
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