I have been with AOMEI for many years. I have tried other companies as well, but none seem to match my experience with this one. Yesterday I was helped by Lanry Lucky, a representative that not only r... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
With AOMEI Backup, I purchased a program that makes me truly happy. It has excellent features and a well-structured design. And it also works perfectly in my native language, German. There was a dis... See more
I have both AOMEI Backupper and AOMEI Partition Assistant lifetime licenses for several years now. Both programs work perfectly. And their service is also excellent. I recently bought a new laptop and... See more
Perhaps AOMEI is the only data and disk back up software which I can really trust as I did use it and it never let me down. I do like the simplicity of use , design and most important the reliabil... See more
Company details
Written by the company
AOMEI provides reliable Windows backup & restore software, easy iPhone backup & data transfer tool, safe hard disk partition manager for personal and business of all sizes.
Contact info
Unit 83, 3/F, Yau Lee Centre, No.45 Hoi Yuen Road, Kwun Tong, Kowloon, 999077, Hong Kong, China
- support@aomeitech.com
- www.aomeitech.com
4.6
Excellent
622 reviews
Replied to 36% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fake "FREE" program
Fake "FREE" program, It says it should allow for free to clean disk with zero sectors but once you start the process It actually asks you to buy the premium versione to keep going even if this feature Is listed as a Free One.. nice scammers!
October 14, 2024
Unprompted review
Reply from AOMEI Technology
Thank you for your feedback. We value your suggestions. Did you download the Demo version? The Demo version is for demonstration only and cannot be used directly. We apologize for the inconvenience.
lies about being a freeware
lies about being a freeware. You can't partition a disk for free.
October 7, 2024
Unprompted review
Reply from AOMEI Technology
Sorry for the bad experience you have. Our product is divided into free version and upgraded version. Most functions including disk partition are free to use, and some advanced functions require payment. Thank you so much for your feedback.
A first class 5 star comprehensive backup/restore solution
It is a no thrill yet complete solution to backup and restore any system. On top of all it is free. I have a PRO paid version on my main laptop, and the free version on laptops like the one I have just been restoring. It is fast, very reliable, and has all the functions I might think of
August 27, 2024
Unprompted review
Software free to download but you must…
Software free to download but you must pay for use it. Bad message it's a ONLY pay software
August 19, 2024
Unprompted review
Reply from AOMEI Technology
Thank you for your feedback. AOMEI products are generally divided into different versions. Most of the functions can be used in the free version, and some advanced functions require payment. Sorry for the misunderstanding.
Great
Great, speedy, effective technical support. Good software that we use for backing up files on workstations.
May 26, 2024
Unprompted review
Software is full of adds and poor ui
April 6, 2024
Unprompted review
Reply from AOMEI Technology
Thank you for your feedback and valuable suggestions. We will continue to optimize our products, striving to provide users with better services.
Excellent products
I have been using Aomei for about 3 years and I can assure their products are great.
All of them have a user-friendly interface, very straight forward and are as good as any other of their competitors.
March 21, 2024
Unprompted review
Non existent product support.
I paid for an AOMEI back upper edition and never received a "license code", making the product impossible to register. They sent a "registration code" which does nothing. Then support fell off the face of the earth, including a request to return my payment.
February 7, 2024
Unprompted review
Reply from AOMEI Technology
We deeply apologize for the inconvenience you experienced while using our product. Did you not receive the registration code? After purchasing, the registration code will be sent to the corresponding purchase email address immediately. Can you check whether it is in the spam mailbox? We have contacted you and are waiting for your reply.
Continues to charge card even after cancellation
While the product worked okay, they continued to charge my credit card even though I cancelled my subscription and had verification of said cancellation. I had to cancel my credit card to stop these charges.
February 5, 2024
Unprompted review
Reply from AOMEI Technology
We're sorry for the problem you encountered while canceling your subscription. Have you reached the "Cancelation Confirmation" interface? Seeing this interface indicates that the cancellation is successful. If you cancel your subscription, the payment platform will never charge you any more. Thank you again for your recognition of our products.
I bought this app to extend a partition
I bought this app to extend a space on a partition on one VHD to another VHD. Like Microsoft's free Disk Management app, this software can only extend/shrink partitions on the same disk. They say they are replacing Partition Magic, which could have handled this task. Instead, this app is merely a dressed-up form of Disk Management.
January 8, 2024
Unprompted review
Poor tutorials!
Poor tutorials!
Failed system backup After changing mobo and CPU. Lost all my data thanks Aomei
December 16, 2023
Unprompted review
The easiest backup and cloning tool
The easiest backup and cloning tool out there. Definitely worth the money!
December 8, 2023
Unprompted review
Whenever I need help in the backup…
Whenever I need help in the backup process and cloning process, AOMEI Backupper has been my greatest support. Even the free version of its, is really helpful. Since the first ever time concerning the backup and restore thing, this was the one and only one software I rely one. There were other software also appearing randomly as the suggestions. But when time comes in which I'm on the other Pc(s) in which the software isn't installed, I just remember to download this software first.
November 3, 2023
Unprompted review
They don't want to honor their own 90 day guarantee
Trying to move my data from my laptop to a new pc. I followed the instructions on AOMEI's site, but it not only didn't work, it caused issues with the new pc that required me reinstalling windows to resolve. As it was within the 90 day refund grace I sent an email asking for a refund. Instead I've gotten replies that just repeat what the instructions on the site said and imply I should just try again. I've just sent a third request stating I don't trust the product enough to try a 2nd time. I should not have to ask for a refund 3 times. If I'm not given a refund after this I will call my credit card company to try and resolve the issue through them.
October 23, 2023
Unprompted review
Reply from AOMEI Technology
I'm very sorry for the trouble this has caused you.
Thank you very much for choosing AOMEI. Our multiple inquiries are just to try our best to help you solve your problem, but unfortunately we have not satisfied you. Please rest assured that we will strictly fulfill our refund commitment and provide you with a refund as soon as possible. Thank you again for your trust and understanding!
Excellent support and service
So i had a breakdown on my pc and i had to restore it from scratch...
That is to say ..... install all my programs again.
I lost all my software keys wich were stupidly saved on my system drive.
One email to AOMEI and they replied with two reset keys.
There software rocks! It's simply easy to use, and not expensive.
I have both "baclupper" and "Partition assistent
Thank you
AOMEI
October 3, 2023
Unprompted review
Excellent Backup and restore tool
October 2, 2023
Unprompted review
Presents like freeware but only upon…
Presents like freeware but only upon installation is it apparent that the free version only supports 30 files per day. AFTER installation. Cunning, but not smart.
October 2, 2023
Unprompted review
Reply from AOMEI Technology
Sorry for the trouble, FoneTool has different plans for the different needs of users. The FoneTool free version supports transferring 30 files per day, which means that the limit is refreshed every day, and 30 files per day can meet the needs of more users. Thank you again for choosing FoneTool.
DECEPTIVE SALES
Amazing software, works perfectly and honestly it's pretty good for home users, 1 star because the advertising is a scam, there is no "limited edition sale ending soon", there is always a sale, I'm giving this 1 star because I needed this software urgently for a project and I needed money at the time, instead I spent it on this because I thought it's a limited edition sale. I will change this to 5 stars IF this company stops using this method of advertising
September 7, 2023
Unprompted review
Reply from AOMEI Technology
Thank you for your suggestion!
Thank you very much for choosing and recognizing AOMEI. We usually provide users with "limited-time discounts". After the countdown ends, there will still be discounts, but the discounts will be lower. At the same time, thank you for your suggestions. We will continue to optimize and provide users with a better experience. Thanks again!
Makes recovering and cloning dead simple
August 25, 2023
Unprompted review
Great back up program for Windows…
Great back up program for Windows computers!
Fast, reliable, easy to understand.
It has helped me a lot.
August 23, 2023
Unprompted review
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