AOMEI Technology Reviews 622

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent customer service and the helpfulness of the staff, noting their quick response times and efficient problem-solving. Many people appreciate the quality of the service provided, finding it to be fast, professional, and effective in resolving their issues. However, some people were dissatisfied with certain aspects of the product, particularly regarding license management and a specific flaw in the WinPE environment. A few other people also felt that while responses were quick, the underlying issues, such as transferring licenses between devices, still needed a better long-term solution.

What people talk about most

Product

Reviewers mention ambiguous feedback about the product. While many customers praise the product as a good and... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers were surprised by the... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the professionalism, efficiency,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and efficiency of the... See more

Service

Clients share positive opinions on service, with many praising the quick and efficient responses to their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been with AOMEI for many years. I have tried other companies as well, but none seem to match my experience with this one. Yesterday I was helped by Lanry Lucky, a representative that not only r... See more

Rated 5 out of 5 stars

With AOMEI Backup, I purchased a program that makes me truly happy. It has excellent features and a well-structured design. And it also works perfectly in my native language, German. There was a dis... See more

Rated 5 out of 5 stars

I have both AOMEI Backupper and AOMEI Partition Assistant lifetime licenses for several years now. Both programs work perfectly. And their service is also excellent. I recently bought a new laptop and... See more

Rated 5 out of 5 stars

Perhaps AOMEI is the only data and disk back up software which I can really trust as I did use it and it never let me down. I do like the simplicity of use , design and most important the reliabil... See more


Company details

  1. Software Company

Written by the company

AOMEI provides reliable Windows backup & restore software, easy iPhone backup & data transfer tool, safe hard disk partition manager for personal and business of all sizes.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

622 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 36% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Software!

This software did everything it advertised and quicker than any other option I tried. All within the free standard version I was able to get my data put on the new drive. Whoop!

May 18, 2023
Unprompted review
Rated 5 out of 5 stars

One heck of a lifesaver...

I came into this program thinking everything was going to go wrong. Skeptical and worried, i set up my first backup, and I can tell you, what an insanely well-built backup program. My laptop recently died out, and I didn't even know AOMEI Backupper was always backing up in the background (while using little resources) on that laptop. And here I am, with my data fully recovered, from my external drive to where i was backing up. Highly recommend and will save you and your information, 5 stars!

May 5, 2023
Unprompted review
Rated 5 out of 5 stars

Great product I've relied on for years

I've used the free backupper for several years. It is a simple interface, works great and runs every other night to back up my critical work files to an external hard drive. I have done full drive restores a couple of times but mostly I am after a specific file or directory. Highly recommend!

April 8, 2023
Unprompted review
Rated 1 out of 5 stars

Licence can’t be transferred to new pc

I bought backupper pro “lifetime” but had to do a windows reinstall a short while later. The licence isn’t transferable to my new install and there is no response from “support”.

So the program was a waste of money and the support non-existent. There are better companies than this.

April 5, 2023
Unprompted review
Rated 5 out of 5 stars

Wow, this is Free? Great program.

Wow! I can't believe this is free. So many features for a free backup program. Does everything I want and more. Think I'm gonna go for the paid Pro option in the near future when I start my business. Thumbs up from me.

March 24, 2023
Unprompted review
Rated 5 out of 5 stars

Thanks, AOMEI

We, Sri Lankans, are currently facing severe foreign exchange problems. As a result, I am unable to buy this product at this moment. But I could get my needs fulfilled with this free version very nicely. Thanks. I tried several other backup programs. All they are failed.

March 9, 2023
Unprompted review
Rated 5 out of 5 stars

great product and service

Backupper has a minimalistic look that I like. It works properly, affordable price.

Customer support via email is great though my suggestion to improve is to implement chat hours

February 10, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look