Aovopro Reviews 

1,369
TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, most reviewers were unhappy with their experience overall. Many people reported significant quality issues with products, including scooters breaking down, frames snapping, and components failing shortly after purchase or light use. Customers frequently encountered terrible customer service, characterized by unresponsiveness and a lack of accountability, with the company often failing to honor warranties or provide replacements for faulty items. However, some customers also noted positive aspects regarding the products themselves. Many were satisfied with the battery life, durability, and overall performance of their e-bikes and scooters, finding them suitable for daily commuting and easy to assemble. A few reviewers also reported positive interactions with customer support, describing them as responsive and helpful.

What people talk about most

Product

Users describe ambiguous interactions with product, with some customers expressing satisfaction with their... See more

Quality

Reviewers highlight negative aspects of quality, with many consistently expressing disappointment, stating... See more

Response time

Customers consistently note negative experiences with response times, with many reporting that the company... See more

Customer service

Customers had negative experiences with customer service, with many describing it as frustrating, abysmal,... See more

Warranty

Consumers express significant dissatisfaction with the warranty process, reporting that the company often... See more

Reviews shaping this summary

Rated 1 out of 5 stars

The most shit and unprofessional sellers i would have seen, didn’t replaced my scooter which was under warranty and making excuses about no stock available but still selling it on the website, Person... See more

Rated 1 out of 5 stars

Terrible customer service response, chat never replied to numerous requests. SBS Scooter came with screen scratches in the basket and a broken headlight. Tried emai as well to no avail. Avoid this co... See more

Rated 1 out of 5 stars

I paid $400 for what was advertised as a ready-to-ride e-bike. Within 8 days the spindle axle stripped, making it unsafe and unusable. Instead of honoring a refund or replacement, the seller tried to... See more

Rated 1 out of 5 stars

Definitely wouldn't buy from this brand again. Got an e-bike from them. Had issues such as, motor making a funny rattling sound, the horn didn't work, the bike could not reach the speed as advertised.... See more


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2.6

Poor

TrustScore 2.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.6

All reviews

(1,369)

86 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not expect warranty

Avoid if you hope for warranty repairs. My engine broke down in the first five months, and the repair service recognised it as an error from the factory. I was promised a repair five months ago. They completely stopped responding to messages after the third month, and I have to use legal means just to hope to receive something back. The scooters aren't that bad for the price, but if they break even within the first month, you can throw them into the trash.

March 17, 2025
Unprompted review
Rated 1 out of 5 stars

Fraud

I bought the produkt and got it within 3 days but then I had problems with the scooter and they asked me to send it back and I have sent it and now they are saying that I didnt send it and they wont replace the scooter and stopped answering horrible experience I hope this helps other buyers from not buying avoid at all cost thanks

February 6, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible Quality & Awful Customer…

Terrible Quality & Awful Customer Service – Avoid at All Costs! ⭐☆☆☆☆
I deeply regret purchasing the AOVO G63 electric scooter. The product is completely defective, and the company’s customer service is just as bad.

🔴 Major Issues:

Speed Limitation – Despite being advertised as a dual 1200W motor scooter, it barely reaches 20 km/h, making it useless for a high-performance ride.

Non-Functional Gears – Gears 1 & 2 do not work at all, forcing me to use Gear 3, which still doesn't perform as expected.

Warped Brake Discs – The brakes are noisy and unsafe, showing clear signs of poor manufacturing.

Battery Lock Defect – The battery doesn’t secure properly, making the ride unstable and dangerous.

🔴 Horrible Customer Service:

After reporting the issues, the company responded slowly and unprofessionally.

They offered a replacement but never sent it, and now they expect me to pay insanely high return shipping costs for their faulty product.

They are completely unresponsive and avoid taking responsibility for their terrible product.

🚨 Final Verdict: DO NOT waste your money on this overpriced and unreliable scooter. AOVO sells defective products and refuses to support their customers. I will never buy from them again, and I strongly recommend you look for a more reputable brand instead.

March 31, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t buy auvo pro scooters

I bought a scooter one year back. They sent me the item after 2 weeks. I used it for one year and 1 month then now the electric panel monitor, the hinges of the handle, the motor wheel stopped working. I had an accident because the motor wheel at the front stopped suddenly causing my fall towards front.

I kept of emailing them many times they sent me the monitors in 15 days but the main thing is the motor wheel which I need to move from one place to another, they did not sent me. Its been more than a month now. I kept on messing them on the chat bot they have on their official web site, even though I message them on their hong kong working hours, they are ignoring me since one month. I kept emailing them many times like 5 times a week requesting them to send me the motor wheel as I have the warranty, but still they are ignoring my emails as well. I will request everyone please don’t buy their scooters. I am going to complain to nearest police station about this against their working station in Ipswich.

They are not very customer friendly. Even though you buy next you don’t know what will happen to your scooter. Anything happens they are not going to respond.

March 18, 2025
Unprompted review
Rated 5 out of 5 stars

Aovo Pro ES80 2025 scooter

I ordered a scooter and it was here in 2 days, very simple to build when it arrived.

I have had it about a week at this point and used it quite a bit to goto work and back (about 3 miles each day) and so far it's been a really good scooter so I would recommend.

March 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, fast delivery and a great scooter!
Goes the speed they promised and drives very comfortable.
Very recommended company

March 4, 2025
Unprompted review
Rated 1 out of 5 stars

its not even a year since the purchase…

its not even a year since the purchase date of the scooter, both wheels/ tires are completely worn in a way that its unusable, the kickstand will not hold up the scooter, the throttle broke, and the whole handlebar is shaky. I have been emailing and trying to get in touch with their customer service department, so far no luck on a response. Looking at the five star reviews it looks like they were all posted by people as soon as they got the scooter, so when they write that its great quality they are literally going by their own baseless assumption. I cant wait until the update their review, something tells me that it will not even take a few months to see the truth.

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

Great scooter

Bough the Aovopro esmax Great scooter no problems so far and had for 2 weeks defo recommend

March 4, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. I have been trying to reach them for months through email and chat and I have not gotten a response. I am trying to start a warranty claim for the scooter we purchased that is not working properly.

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Eletric Scooter

I recently got the AOVOPRO ESMAX 500W scooter, and I couldn’t be more impressed! It’s the perfect blend of power, comfort, and portability for daily commuting. The 500W motor provides a smooth and reliable ride, making it easy to tackle both flat roads and slight inclines. The battery life is great, offering enough range for my daily trips without needing constant recharges. The scooter is lightweight and easy to fold, making it convenient to carry on public transport or store at home. Overall, a fantastic investment for anyone looking for an efficient and fun way to get around!

February 22, 2025
Unprompted review
Rated 1 out of 5 stars

I sent my EScooter in for repair and…

I sent my EScooter in for repair and they said they sent it back on the 14th October when I checked the tracking number it said it had been delivered on the 8th October before it had even been sent back ? And when I asked where it was again they stopped replying to my emails

October 14, 2024
Unprompted review

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