Australian Paramedical College Reviews 

405
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and trainers for their exceptional support, deep knowledge, and engaging teaching methods, fostering a positive learning environment. Reviewers particularly value the flexibility of online learning, enabling self-paced study, which is effectively complemented by hands-on and very engaging workshops. Many highlight the excellent customer service and consistent support from the entire team, from admin staff to assessors, who are always ready to assist. This comprehensive support, combined with a well-structured and engaging environment, contributes to a transformative journey, helping people gain confidence and achieve their goals.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting the supportiveness, knowledge, and... See more

User experience

Clients share positive opinions on user experience, highlighting the flexibility of studying at their own... See more

Service

Reviewers mention positive feedback about service, highlighting the supportive and flexible approach of the... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the excellent online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The content is well structured, and the trainers are very supportive and knowledgeable. You can also work through the course at your own pace, which means you can get it done quickly or take more time... See more

Company replied

Rated 5 out of 5 stars

What I enjoyed most about the course is study online with your own pace, love the workshop experiences! The trainers are very knowledgeable and helpful! From super nervous at the beginning to the end... See more

Company replied

Rated 5 out of 5 stars

I’ve had an amazing experience with APC, everyone was so supportive and understanding about life and study. I had Macaylor (Mac) as my trainer for my workshop and she was hands down exceptional, her... See more

Company replied

Rated 5 out of 5 stars

Highly recommend choosing apc to study with. I’ve felt supported all the way through my learning journey and feel confident in providing patient urgent care at a level I feel proud of. The workshops t... See more

Company replied


Company details

  1. College
  2. Educational Institution
  3. Vocational College

Written by the company

Australia's leading specialist college for pre-hospital healthcare. RTO: 32513


Contact info

4.8

Excellent

TrustScore 5 out of 5

405 reviews

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4.8

All reviews

(405)

77 reviews in the last 12 months

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Rated 5 out of 5 stars

APC courses

Cannot recommend APC enough! The course is easy to navigate and the support from the college is extremely welcoming! Definitely a positive environment to learn new skills!

May 24, 2024
Unprompted review
Australian Paramedical College logo

Reply from Australian Paramedical College

Hi Kaylee,

Thank you for your glowing review! We're glad to hear you love studying at APC, and we look forward to continuing to support you throughout the remainder of your studies. :)

Rated 5 out of 5 stars

Very helpful staff and the workshops…

Very helpful staff and the workshops were well run with trainers who had real life experience and great knowledge.

April 15, 2024
Unprompted review
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Reply from Australian Paramedical College

Hi Kerryn,

Thank you for your review! We're glad to hear you had such a positive experience at your Clinical Workshop.

All the best.

Rated 2 out of 5 stars

Be very very careful when considering APC…

Be very very careful when considering the APC as the option to go with.
If you pay a deposit and something happens and you cannot continue, it is unlikely you will get a refund, regardless of your personal circumstance.
I know this because they refused to refund my $3000 deposit, even so the course was less than eight weeks in. And this is not including the money I was already paying each week. They don’t care about your personal circumstances. They just want your money.
If you live in Victoria (I don’t know about other states), there are free paramedic tafe courses which deliver the same outcome. Yes free. I would highly recommend going with the free tafe course instead.

May 3, 2024
Unprompted review
Australian Paramedical College logo

Reply from Australian Paramedical College

Hi,

Firstly, we're sorry to hear you do not feel positively about your experience with APC. We aim to ensure every effort is made before students enrol to outline any key policies they need to be aware of. This includes sharing our refund policies throughout the enrolment process to make sure all prospective students are well-informed before committing to study with us.

Student satisfaction is a huge priority for APC which is why we are more than willing to review each individual’s cancellation and refund requests on a case-by-case basis so all personal circumstances are taken into consideration when making a decision. We apologise if you do not feel as though this was applicable during your enrolment and would be happy to reopen your application for consideration if you can make contact with us to confirm your details to check in our systems. If you would like to proceed with this option, you are welcome to reach out to our Accounting Department via accounts@apcollege.edu.au should you wish for this to occur.

APC is proud to be Australia’s leading specialist college for emergency and non-emergency healthcare courses, positioning our students for success upon graduation. We pride ourselves on making study as accessible and flexible as possible via our blended learning model, unique to APC. This is why many of our students have opted to study with us over other educational providers, as well as the quality, real-world experience we can facilitate for them.

We thank you for your feedback and wish you all the best in the meantime.

Rated 5 out of 5 stars

I had such an amazing week at workshop…

I had such an amazing week at workshop 1, Trainers were awesome and the vibe was high and I learnt so much, feeling a lot more confident 👏👏

May 10, 2024
Unprompted review
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Reply from Australian Paramedical College

Hi Jolie,

Thank you for your glowing review!

Have a great day. :)

Rated 5 out of 5 stars

The trainers were so kind and incredible

The trainers were incredible Sophie and Betina the way they worked together main thing good communication, bouncing off eachother aswell as bringing thing down to our/my level to make understanding easier. The connection between the two really set the picture for us and how it’ll should be between my partner and I when on road and tackling any obstacles and problems. Also helped bring out my potentials and confidence in myself these 5 days. Feel like I’m ready to hit the road already haha

May 10, 2024
Unprompted review
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Reply from Australian Paramedical College

Hi Julz,

Thank your review and kind words regarding our Trainers and Assessors, Sophie and Betina. We're thrilled to hear you had such a positive experience learning from the two of them and already feel like you're ready to 'hit the road' too!

We look forward to hearing about your placement experience and wish you the best in the remainder of your studies. :)

Rated 5 out of 5 stars

What made this experience

What made this experience great was the teachers and they made easy to understand and follow. They were very helpful when you needed extra help.

May 10, 2024
Unprompted review
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Reply from Australian Paramedical College

Hi Sarah,

Thank you for your positive review!

Rated 5 out of 5 stars

Best hands on practice

Soph and B are amazing trainers who listen and take the time show correct technique. Workshop 1 has got the blood pumping to quickly finish the rest of my units to attend workshop 2 and get into the medical field.

May 10, 2024
Unprompted review
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Reply from Australian Paramedical College

Hi Taylor,

APC greatly appreciates your feedback on your positive experience with Trainers and Assessors, Sophie and Betina!

We're excited to have you back for Clinical Workshop 2 shortly and wish you the best on Clinical Placement 1. :)

Rated 5 out of 5 stars

Enjoyed the practical side of study i…

Enjoyed the practical side of study i felt comfortable to talk and ask questions even when i was anxious under assessment

May 6, 2024
Unprompted review
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Reply from Australian Paramedical College

Hi Sherren,

Thank you for your review.

Have a great day. :)

Rated 5 out of 5 stars

Great communication from all staff…

Great communication from all staff involved in preparing for workshops as well as the instructors providing good examples and being able to put into practice all the theory work.

May 8, 2024
Unprompted review
Australian Paramedical College logo

Reply from Australian Paramedical College

Hi Brigette,

Thank you for your glowing review.

We wish you all the best in the remainder of your studies. :)

Rated 5 out of 5 stars

My clinical workshop 1 experience.

Having the opportunity to put and test the skills I have learnt into practice was challenging and enjoyable. Being able to access the equipment helped me to develop a deeper understanding of the course i was studying, preparing me for my career when i graduate.The teachers and APC team are fantastic and helpful.

April 8, 2024
Unprompted review
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Reply from Australian Paramedical College

Hi Terry, thanks so much for your feedback. We're delighted to hear you've had a positive experience studying at APC :-) Many thanks, APC team

Rated 5 out of 5 stars

The best option for Pre-Hospital Training

The Australian Paramedical College has been an incredible opportunity for me to get into a pre-hospital and medical career. I have learned a lot through the course, and have found a great new job in health care I would not have been able to get without APC.

April 26, 2024
Unprompted review
Australian Paramedical College logo

Reply from Australian Paramedical College

Hi Ollie, thanks so much for taking the time to provide feedback on your APC experience. We're delighted to hear you found the course valuable and have secured a job too, congratulations! All the best and thank you for being part of our community, APC :-)

Rated 5 out of 5 stars

APC Workshop 1 & 2

The trainers, Bettina and Sophie are great in workshops 1 & 2. They’re knowledgeable, calm, patient and organised!
They’re able to break down every scenario and explain the process clearly and make sure that you understand each step and why it’s done that way.
Overall a great experience and a great learning experience!

April 19, 2024
Unprompted review
Australian Paramedical College logo

Reply from Australian Paramedical College

Hi Jake,

Thank you for your review of your Clinical Workshop experience with Sophie and Betina! They certainly are a dream team.

Have a great day. :)

Rated 5 out of 5 stars

Non emergency transportation

I studied non emergency transportation and loved the way the corse was run and presented. The fact that it is online learning at your own pace, makes it perfect to fit around my life. I chose to do this corse as it would give me an eye opener and some experience into the field, while I studied year 12. I loved how each subject has live explanations and some even had videos of questions often answered wrong before completing an assessment. Now to the practical component. This was, for me my favourite part. Not only was it incredibly hands on, it was also super fun and I learnt so much. The instructors I had work in the field and give you lots of real world experience. I would definitely recommend this course to anyone who would like some basic experience or who is looking to go into paramedicine, but can’t study full time at the moment. The only negative i have it that it takes lots of self motivation to complete the work, for me and many of the people who completed the course I have spoken to, say that, that is the most difficult part, not having a deadline for each subject.

April 17, 2024
Unprompted review
Australian Paramedical College logo

Reply from Australian Paramedical College

Hi Kaelyn,

Thank you for your review and feedback! We're glad to hear that you have loved not only the format of your course but also the support APC provided you during your enrolment.

We wish you all the best in your future endeavours!

Rated 4 out of 5 stars

Certificate III Non Emergency Transport - Great Workshop, highly experienced instructors

Workshop and course a great experience and highly beneficial for my personal knowledge which was the prime aim for taking the course (less for professional development/career change). Workshop instructors (Keysborough VIC 13 - 17th Nov 2023) fantastic and had really relevant practical experience. Theory content a bit repetitive at times, and workshop was much more beneficial to my learning. Would recommend more workshops and possibly a industry placement as part of the Cert III. Overall APC student support prompt and helpful. I won't be pursuing further study in the health field as have secured full time work in the environmental field but would recommend APC to future students - great workshop, flexible study and great student support.

November 17, 2023
Unprompted review
Australian Paramedical College logo

Reply from Australian Paramedical College

Hi Leo,

Thank you for your glowing review of your APC experience! We pride ourselves on the quality education and support we provide our students, so are glad to hear that it made such an impact on both the theoretical and practical aspects of your course!

Despite pursuing a career outside of healthcare we are thankful that you decided to study with APC, and wish you all the best in your future environmental endeavours!

Rated 5 out of 5 stars

Amazing Training

As a recent graduate of the Australian Paramedical College, I can confidently say that the program provided comprehensive training and practical skills necessary for success in the field. The supportive faculty and hands-on approach to learning made my educational experience invaluable in preparing me for my career as a paramedic.

April 4, 2024
Unprompted review
Australian Paramedical College logo

Reply from Australian Paramedical College

Hi Matt,

Thank you for your review! We're glad to hear how much you enjoyed the APC experience and all the support we provided you on your path to becoming a paramedic.

All the best in your future endeavours. :)

Rated 5 out of 5 stars

Sophie and Bettina were beyond amazing

Sophie and Bettina were beyond amazing! So full of knowledge and I loved soaking up all they had to offer! I've learnt so much and so grateful I enrolled into APC!

March 22, 2024
Unprompted review
Australian Paramedical College logo

Reply from Australian Paramedical College

Hi Keira,

Thank you for your glowing review!

Have a great day.

Rated 5 out of 5 stars

Workshops

Being able to attend a workshop has helped me incredibly, as the assessor’s do an excellent job to turn our theory into practical work that made it so enjoyable and easy to understand!! Winning this kit would give me so much more confidence in my skills as it would give me the ability to practice more.

March 18, 2024
Unprompted review
Australian Paramedical College logo

Reply from Australian Paramedical College

Hi Myiesha,

Thank you for your review of your Clinical Workshop experience! We wish you the best in the remainder of your studies. :)

Rated 5 out of 5 stars

Such good teachers and resources….

Such good teachers and resources….. learning so much and such a great experience

March 19, 2024
Unprompted review
Australian Paramedical College logo

Reply from Australian Paramedical College

Hi Mackenzy,

Thank you for your review! Have a great day. :)

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