APJ Solicitors Reviews 

364
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Cold calling my mobile asking for my husband. When she heard me tell him not to give any details as it may be a scam/phishing she immediately hung up.

Company replied

Rated 5 out of 5 stars

I’ve only just using APJ Solicitors, I have found them to extremely professional and understand regarding my situation, I feel that they have ticked every box in this field , I get regular feedback a... See more

Company replied

Rated 5 out of 5 stars

Very pleased with result APJ have secured on my behalf, Gary from APJ has just phoned me, i am surprised and delighted as i never ever thought i would receive any compensation.My advice to all is to b... See more

Company replied

Rated 5 out of 5 stars

APJ Solicitors were amazing with my claim for my pension. The process was very lengthy which resulted in a pay out from the pension company that went into administration. They then continued to fight... See more

Company replied

Company details

  1. Legal Services

Written by the company

We specialise in supporting clients who may have been let down by their banks, lenders and investment providers. Our client-oriented solicitors have a forward-thinking approach, offering expert advice and guidance on all things to do with financial mis-selling. We operate on a ‘No Win No Fee’ basis. This means that you’re free to pursue your case with complete confidence, knowing that your legal team will do their utmost to get you the compensation you deserve


Contact info

3.9

Great

TrustScore 4 out of 5

364 reviews

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3.9

All reviews

(364)

2 reviews in the last 12 months

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Rated 3 out of 5 stars

Thank god for that..

Happy that after 8 years of pursuing my claim against Liberty Sipp I finally got some of my investment back! But after 30% fee and vat and other sundries probably received 40% of what I was awarded! APJ are still pursuing for more investment but I'm not holding my breath! Not sure who was the real winner to be honest?

March 1, 2021
Unprompted review
APJ Solicitors logo

Reply from APJ Solicitors

Thanks for your review Mark. We're happy that we've helped you. We'll keep fighting to get you your investment back.

Kind regards

Rated 5 out of 5 stars

Fantastic company who helped me for…

Fantastic company who helped me for the last seven years and kept me in the loop all the way from start to finish, explaining what's next etc.very helpful and gets the job done

March 1, 2021
Unprompted review
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Reply from APJ Solicitors

Thank you for your review Sonia, we're very pleased we could help.

Kind regards

Rated 3 out of 5 stars

initially I was very pleased APJ were able to…

I was very pleased APJ were able to pursue the company in question and win an award which matched my initial investment 10 years ago, unfortunately after charges and the 20% plus VAT it totalled in excess of 50% of my award. So what felt initially like a win soon became a sour feeling.
I believe there should be a cap on the amount these solicitors can take from you. Overall I am pleased as something is better than nothing, the FSCS should realise the only people making money out of these claims are the Solicitors.

March 1, 2021
Unprompted review
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Reply from APJ Solicitors

Thank you for your review Ken, we're pleased to have helped you claim.

I have asked our Investment Manager to give you a call after a review of your cases as the charges you mention in your Trust Pilot review don't match your fee%.

Kind regards

Rated 5 out of 5 stars

Helpful and empathetic team...

A long and painful process made so much easier by the team at APJ. Kept me up to date with everything that was going on and got me the result that i had hoped for. Everyone that i dealt with at APJ over the last 2-3 years have been so helpful and friendly too, really appreciate what they done.

February 9, 2021
Unprompted review
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Reply from APJ Solicitors

Thank you for your review Gary. It's great to hear you've had a positive experience and we'll feed this back to the team.

Glad we could help!

Kind regards

Rated 5 out of 5 stars

i very easy process and i was kept…

it very easy process and i was kept informed throughout the whole process

January 29, 2021
Unprompted review
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Reply from APJ Solicitors

Good Morning Sir,

Many thanks for the 5 star review, we are so glad you managed to receive the outcome you deserved!

Kind regards

Rated 5 out of 5 stars

pension claim

I am extremely happy with the professism and the way APJ sorted my claim

January 22, 2021
Unprompted review
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Reply from APJ Solicitors

Good Morning Angela,

Thank you so much for your 5 star review! We are very happy to have received a positive outcome for your claim!

Kind regards

Rated 5 out of 5 stars

Great service

Great service, friendly people and very efficient

January 22, 2021
Unprompted review
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Reply from APJ Solicitors

Afternoon Mrs Williams,

Many thanks for your 5 star review along with your very kind words. We're very proud of the service we provide our clients.

Kind Regards
APJ Solicitors

Rated 5 out of 5 stars

Professional and pleasant to deal with with excellent communication

Always kept me up to-date with progress of my claim, extremely professional and wouldn't have gone through the process if not for AJP! Has taken some of the bitterness away of the stressful and bad situation I had found myself in. Lots of untrustworthy and unscrupulous people / companies out there please ensure you use one can trust. They are a business and you pay for the service but money well deserved as they took all the worry away and dealt with everything, you get what you pay for!

January 22, 2021
Unprompted review
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Reply from APJ Solicitors

Good Afternoon Gail,

Many thanks for the 5 star review we really appreciate it. We are happy that we have done our best to turn around the situation and receive a very positive outcome for you.

Kind regards
APJ Solicitors

Rated 5 out of 5 stars

Excellent service

I wouldn't even have known I was due any money if it wasn't for APJ. They have been absolutely brilliant, very professional and very kindly explaining situations. Would recommend them to anyone.

January 22, 2021
Unprompted review
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Reply from APJ Solicitors

Afternoon Sue,

It's a pleasure to hear we have helped you gain the compensation which you were rightly owed! Thank you for the 5 star review.

Kind regards
APJ Solicitors

Rated 5 out of 5 stars

Thank you to all at APJ

Thank you to all at APJ for their perseverance that has enabled me to recoup my lost pension. I was kept informed at all stages and can only thank APJ for making a difficult and daunting procedure understandable to someone not familiar with procedures, with other companies promising the earth I am grateful to APJ who were honest , realistic and only told the truth

Thank you

Mr K Turner

January 22, 2021
Unprompted review
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Reply from APJ Solicitors

Good Afternoon Mr Turner,

Many thanks for your 5 star review, we are extremely pleased to hear that your journey with us here at APJ was a positive one.

Kind regards
APJ Solicitors

Rated 5 out of 5 stars

Excellent service!

Professional, friendly and courteous service! Would highly recommend! Thank you very much!!

January 22, 2021
Unprompted review
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Reply from APJ Solicitors

Thank you so much for your kind words, Joelle.

At APJ we take pride in always remaining friendly and professional, so its wonderful to see this being recognised.

Rated 5 out of 5 stars

APJ Review

This is only my third conversation with the guys at APJ. The 2 guys that I have spoken to (Jamie and Rhys) have been very helpful, understanding and very professional. Rhys who I have been speaking to this afternoon went above and beyond to explain everything in detail and to make sure that I understood all the processes that he went through. I would highly recommend using their services. Thanks.

January 6, 2021
Unprompted review
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Reply from APJ Solicitors

Thank you very much for your review Les.

At APJ we take great pride in the professional service we deliver, it's great to see this being recognised. Our goal is to make sure that our clients understand the process every step of the way.

I'll pass your kind words to both Jamie and Rhys, they'll be made up.

We look forward to working with you!

Rated 1 out of 5 stars

Totally dis satisfied with the service

Totally dis satisfied with the service. I spent loads of time sending emails, also posting my Passport for verification and then chased them regularly for answers .
Full of promises and don't deliver. Aaron my Contact dealing with my Case ,frequently said that they would keep me posted ,even agreed times for Contact and never delivered . Still waiting for a detailed Report to be sent which has not been received.
Full of bull***t and totally dis satisfied on their performance. Are the Reviews with high Ratings, fake or genuine ?
Do not have a good word to say for me because my much needed £41k was never recovered

December 14, 2020
Unprompted review
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Reply from APJ Solicitors

Hi Thomas,

Very sorry to hear that you are dissatisfied. We take any claims of dissatisfaction seriously and as our reviews suggest, which I can assure you are all genuine, we take customer service very seriously here at APJ Solicitors.

Every claim is individual and unfortunately not every claim is successful. The good news is if we've not been successful, we won't charge you anything as a result. Please rest assured that that while we are disappointed we can't get a result for everyone, we are confident that we'll do everything we can for you to get to this point.

Rated 5 out of 5 stars

Good Result

I found all the staff very friendly and very efficient, they gave me great advice and were very patient with me, and the best bit of all is we got the result we wanted

October 28, 2020
Unprompted review
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Reply from APJ Solicitors

Brilliant news that you got the result you were looking for, Timothy.

Thank you so much for taking the time to review APJ Solictors!

Rated 5 out of 5 stars

Unlimited thanks

May have only been in contact with APJ for the last 2 weeks however am totally impressed with the customer care and high level of professionalism. To be given the opportunity to hopefully get back some of the money I invested is unbelievable. Full marks to a large firm willing to help the little people.

October 19, 2020
Unprompted review
APJ Solicitors logo

Reply from APJ Solicitors

Thank you so much for your kind words, Sue.

At APJ we take pride in always remaining friendly and professional, so its wonderful to see this being recognised. We look forward to working with you!

Rated 5 out of 5 stars

Seem to be very trustworthy and…

Seem to be very trustworthy and professional. Very helpful and polite.

October 16, 2020
Unprompted review
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Reply from APJ Solicitors

Thank you so much for taking the time to review your experience with us, Jaqueline.

Rated 5 out of 5 stars

Very professional

Very professional. I was always kept informed of progress, and documents were always followed up promptly. I'm pleasantly surprised how quickly and smoothly everything has gone.

September 29, 2020
Unprompted review
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Reply from APJ Solicitors

Hi Clive

I’m very pleased to hear that your experience with us has been positive and that you think our service was professional and informative. Thank you for the 5* Review and I hope we have met all your expectations.

Kind Regards
APJ

Rated 5 out of 5 stars

Totally first class service from this…

Totally first class service from this soliciting firm. They took on a case for me when I thought I had lost all my money in a pension case that was mis-sold to me. They managed to not only win compensation for me but was prompt in paying it to me too. Worth every penny of their fee. Communication via telephone and email, clear and concise. Thank you.

September 18, 2020
Unprompted review
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Reply from APJ Solicitors

Hi Paul

Firstly, I would like to thank you for your 5* feedback, I am so pleased that you feel we have kept you well informed and that we made everything clear for you to understand throughout your journey with us, that's definitely an important part of what we do here at APJ. We are so happy that you finally got the outcome you rightly deserved.

Kind Regards
APJ

Rated 5 out of 5 stars

Charlotte made the welcome call very…

Charlotte made the welcome call very straightforward and easy and gave me great confidence in APJ. Very informative and professional.

September 17, 2020
Unprompted review
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Reply from APJ Solicitors

Hi Alison

Its great to hear such positive feedback, thank you. We look forward to hearing more positive feedback from you as your claim progresses in the future. I will be sure to pass the message on to Charlotte and the rest of the team.

Kind Regards
APJ

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