Banner for Apollo Motorhome Holidays - Christchurch

Apollo Motorhome Holidays - Christchurch Reviews 

31
TrustScore 4 out of 5

4.1

159 Orchard Road, Harewood, 8053 Christchurch Airport, North Island, NZ


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Our experience was amazing, the motorhome had everything we needed to feel comfortable, warm, and cozy. The app thl helped us to find the best spots to stay (paid and free). We had a minimum acci... See more

Company replied

Rated 5 out of 5 stars

Krista from Christchurch branch is the best… she deserves a payrise.. after a poor customer service from Auckland branch… Krista made our holiday more comfortable and safe- from providing us the snow... See more

Company replied

Rated 3 out of 5 stars

Being 70 plus years we thought having selected the 4 berth motorhome would have been large enough and comfortable. Having another bed above us was too confined when getting up during the night for t... See more

Company replied

Rated 4 out of 5 stars

The service for pick up and drop off was great, the girls are lovely. Did have a couple of issues ,we had to buy a can opener along with a broom and a longer water hose. I would have thought a can op... See more

Company replied


Company details

  1. Recreational Vehicle Rental Agency

Written by the company

Take the ultimate adventure with Apollo, thl’s flagship rental brand. With the most extensive and diverse fleet, Apollo has an unrivalled selection of options to suit every traveller’s unique style and needs.​ Apollo offers a motorhome for every kind of traveller and every kind of journey. Whether it’s a family making memories at a favourite holiday park, a couple chasing a romantic escape, or friends embarking on a bucket-list road trip; Apollo has the right motorhome to match the moment.​


Contact info

  • 159 Orchard Road, Harewood, 8053, Christchurch Airport, North Island, New Zealand

  • 0800 845 222

4.1

Great

TrustScore 4 out of 5

31 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(31)

299 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We had a great holiday

We had a great holiday
Campervan went well and was very relaxing

April 29, 2026
Apollo Motorhome Holidays - Christchurch logo

Reply from Apollo Motorhome Holidays - Christchurch

We love to hear this! Thanks for your review Glen.

Rated 5 out of 5 stars

Great staff

Great staff, very informative and friendly. Pleasure to do business with.

April 24, 2026
Apollo Motorhome Holidays - Christchurch logo

Reply from Apollo Motorhome Holidays - Christchurch

Thanks for your review Peter!

Rated 5 out of 5 stars

Fast and clear

Fast and clear, kind staff
exellent Maui motorhome

April 21, 2026
Apollo Motorhome Holidays - Christchurch logo

Reply from Apollo Motorhome Holidays - Christchurch

Great to hear! Thanks for your review!

Rated 2 out of 5 stars

approximately 3 and a…

The pick up took approximately 3 and a half hours after phoning to say I would be there at lunch time. I had intended to get a 4 person Britz Euro which I believe would be smaller. Rolling over the Hundrlees to reach Kiakoura in the dark was a bad start and then realising that there was bedding for 6 when I stated 2 people would be in it plus our Dog. The reception person was surprised we had a dog, I said read your emails. So standing outside with dog and a lot of stuff as we where returning to Picton to see friends after living in the Sounds for 10 years, was not pleasant. Then to be told 3 or 4 times it will be ready in 20 minutes was dishonest. The Camper was dirty in areas that needed scrubbing not a wipe with a rag such as around the cooker and corners all over the van. The rattling of crockery was ridiculous and ended up wrapping them in blankets and placing up the top. It’s the 3rd time hiring from various companies and you rate the worst. I hope this doesn’t offend you except you asked so I am replying honestly. The last 3 nights we stayed in motels that we knew as have travelled the road many times. The slats in the middle bed where all over the place and it was not a simple thing to use. One plus the engine was good except I found it a bit petty charging the diesel KMs after receiving the amount that was paid up front.

April 17, 2026
Apollo Motorhome Holidays - Christchurch logo

Reply from Apollo Motorhome Holidays - Christchurch

Thank you for taking the time to share your honest feedback with us, Mal. We are genuinely sorry for the delays at pick up, the condition of the vehicle, and also the frustration this caused at the start of your trip. This is not the standard we aim to provide, and we apologise for the inconvenience and disappointment you experienced. Your comments have been noted and will be shared with the team to help improve our processes going forward.

Rated 5 out of 5 stars

Great service

I highly recommend
Great service, great camper

April 17, 2026
Apollo Motorhome Holidays - Christchurch logo

Reply from Apollo Motorhome Holidays - Christchurch

Thanks so much Louis!

Rated 5 out of 5 stars

Really great service from up lift to return

Really good service from up lift to return, staff all very helpful and friendly. We had a windscreen crack on the second day and we received a very quick response with regular updates to sort it. Arrangements made for replacement windscreen booked in two days and when we arrived it was replaced within 2 hours. Picking the van up in Christchurch was straightforward from the airport and we were on the road within an hour. Van was in very good condition and very comfortable.

April 12, 2026
Apollo Motorhome Holidays - Christchurch logo

Reply from Apollo Motorhome Holidays - Christchurch

Thank you so much for your review. It's great to hear your windscreen issue was resolved swiftly so you could enjoy the rest of your roadtrip!

Rated 4 out of 5 stars

The car is very reliable

The car is very reliable, location is slightly far from the airport and staff are friendly

April 10, 2026
Apollo Motorhome Holidays - Christchurch logo

Reply from Apollo Motorhome Holidays - Christchurch

Thank you so much for your 4-star review. We are so pleased you enjoyed your Apollo camper!

Rated 4 out of 5 stars

We really loved our RV holiday

We really loved our RV holiday. The flexibility of taking your home with you is great. On occasion we put the kettle on or cooked a meal whilst enjoying a lovely view or location. Yes it took a day or so to get into a routine but once set up, it was a great way to get around. Attention to detail on design and amenities makes it easy to drive, set up, store things and live in.

April 10, 2026
Apollo Motorhome Holidays - Christchurch logo

Reply from Apollo Motorhome Holidays - Christchurch

Thanks so much David! We are so pleased you enjoyed your Apollo campervan. Roadtrips really are the best!

Show reviews in all languages. (31 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look