Appeal Shading Reviews 

1,937
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 379 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and efficient service, often highlighting clear communication from initial contact through installation. Many people appreciate the meticulous workmanship, punctuality, and detailed explanations provided by the installation teams. Reviewers are highly satisfied with the product quality, describing blinds, screens, and awnings as robust, sturdy, and excellent, contributing to a smooth overall user experience. However, some customers also noted issues with after-sales service, describing it as unhelpful or non-existent when problems arose with faulty products. A few other people also felt that the product quality was inconsistent, with some blinds breaking down, tearing, or having design defects that affected their functionality.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, friendliness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Product

Users describe positive interactions with product, with many reviewers expressing satisfaction with the... See more

Quality

Consumers find quality to be positive, with many reviewers describing products as substantial, sturdy, and of... See more

User experience

Clients share positive opinions on user experience, with many describing the overall process as excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just had 3 blinds installed today by Paul C after being recommended by our neighbours. Had great service from the company, clear communication about visits etc. Paul arrived promptly both times he vis... See more

Company replied

Rated 5 out of 5 stars

We have had fly screens fitted and the whole experience has been excellent. Initial contact with sales who came out to look at what we wanted along with demonstration screens. Fitter survey to make su... See more

Company replied

Rated 5 out of 5 stars

Had an insect screen fitted by Alan R. Great service throughout from the whole team and a great product. Can also recommend their electric pergola/awning as recently had one fitted. Very substantial/s... See more

Company replied

Rated 5 out of 5 stars

Fantastic Company to do business with. Very helpful and informative staff on initial telephone contact followed up by excellent Paul C who surveyed the property and then carried out a brilliant instal... See more

Company replied


Company details

  1. Blinds Shop
  2. Conservatory Specialist
  3. Window Treatment Store

Written by the company

Appeal has over 30 years experience of supplying powered window blinds, conservatory blinds, window shutters, retractable insect screens and awnings to homes across the UK.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(1,937)

371 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

Very professional company. A little on the expensive side, but you get what you pay for. This guarantees none of the " buy cheap, pay twice" trap. I've done that too many times. These are likely to last 20 plus years and beyond.
I was kept up-to-date on the progress.
The blinds are exactly what I wanted. They were fitted by Ryan Mark's, who arrived on time. He was polite, friendly and incredibly efficient. Had two large, one small blind and an insect screen fitted within a couple of hours at most. Absolutely amazing job thank you to all.

February 5, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your review. We're thrilled you have had such a positive experience with our team and that you are happy with your new insect screen! We'll be sure to pass on your feedback to Ryan and all involved!

Kind regards,
Appeal Home Shading
(Ref: 153350)

Rated 5 out of 5 stars

Replacement conservatory blinds

The ordering process was straightforward and clear.
Fitting the blinds was done by Dariusz who was very diligent to ensure that the blinds were all working correctly and their control co-ordinated with the existing blinds efficiently. This is the third time I have used Appeal and I am happy to recommend them.

February 5, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review! We're pleased that the installation of your new conservatory blinds was a positive experience and that Dariusz provided an excellent service. We truly appreciate your trust and your recommendation!

Kind regards,
Appeal Home Shading
(Ref: 153310)

Rated 5 out of 5 stars

Paul Coomber was brilliant

Paul Coomber was brilliant, super installation, very quick and clean

February 5, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're so pleased Paul provided such a pleasant installation experience for you! We'll be sure to pass on your kind words.

Kind regards,
Appeal Home Shading
(Ref: 153331)

Rated 5 out of 5 stars

Dariusz fitted the second set of blinds…

Dariusz fitted the second set of blinds today including our gable blinds. Excellent clean job and cleared all the boxes. Friendly service with good explanation and set up controls. We would definitely recommend him for you fitting.

February 4, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your feedback. We're thrilled Dariusz provided another excellent service, we'll be sure to pass on your kind words!

Kind regards,
Appeal Home Shading
(Ref: 153141)

Rated 5 out of 5 stars

Dan has done a super job

Dan has done a super job, and left the house clean and tidy. Really pleased with the finished job. He took lots of time to explain how everything works.
Really pleased.
Sue

February 3, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're glad Dan provided a positive installation experience and you're happy with your new blinds!

Kind regards,
Appeal Home Shading
(Ref: 153333)

Rated 5 out of 5 stars

Amazing service

Amazing service, very nice people to deal with and great engineer that fitted the product. I had Paul Coomber very polite and explained everything and went out of his way to keep my cats safe when going back and forth to van .

February 2, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your review! We're so pleased you had a pleasant installation experience, we'll be sure to pass on your kind words to Paul.

Kind regards,
Appeal Home Shading
(Ref: 153172)

Rated 4 out of 5 stars

Lantern blind install

Blind installed by Daniel and Mark who were polite and efficient

February 2, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your feedback, we're happy you had a good experience with Daniel and Mark!

Kind regards,
Appeal Home Shading
(Ref: 153140)

Rated 5 out of 5 stars

Excellent service

Danny was very thorough and detailed with survey and installation with attention to detail to make sure everything was right.

January 30, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your feedback. We're thrilled Danny provided a detailed and positive installation experience for you! We appreciate your feedback.

Kind regards,
Appeal Home Shading
(Ref: 153277)

Rated 5 out of 5 stars

Great service

Great service from both Yasmin as initial contact and Danny for measuring up and instillation. Both were friendly and professional. The blinds are good quality and look fantastic.Danny made the sure we were happy with them answering any questions we had. We would recommend Appeal blinds and will be using Appeal again in the near future.

January 28, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for you lovely review. We're so pleased Yasmin, Danny and the team have left a wonderful impression and you're happy with your new blinds! We appreciate your recommendation and would love to work with you again in the future.

Kind regards,
Appeal Home Shading

Rated 5 out of 5 stars

Excellent team at Appeal Home Shading…

I am very impressed by the quality of Appeal's personnel.
Rachel impressed me with her professionalism during her consultation visit and showed me different models of insect screens.
Danny and Mark later came over for a survey and later to install the screens I chose.
They were very respectful of my property and showed great skill. The installation was smoothly completed with minimum inconvenience to my family.
Thanks to all for the high quality screens and my pleasant experience.

January 29, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your review. We're thrilled Rachel, Danny, Mark and the team provided an excellent service for you! We're so glad you are impressed with our team and your new screens, we'll be sure to pass this on to the team.

Kind regards,
Appeal Home Shading
(Ref: 153238)

Rated 5 out of 5 stars

Alan R was on time very friendly done…

Alan R was on time very friendly done an absolute fantastic job,cleaned up after himself and product was lovely too

January 29, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're pleased Alan left such a good impression and you're happy with your new product! We appreciate your feedback.

Kind regards,
Appeal Home Shading
(Ref: 153146)

Rated 5 out of 5 stars

Alan Robinson was here today ti fit…

Alan Robinson was here today ti fit blinds to all my windows. He made sure I could reach them all, that I understood exactly how they work and made the experience pain free. Site was left clean and tidy too. Highly recommend.

January 29, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

We truly appreciate your recommendation, thank you for taking the time to leave us your feedback. We are thrilled Alan and the team provided excellent installation experience, we'll be sure to pass this on to him.

Kind regards,
Appeal Home Shading
(Ref: 153038)

Rated 5 out of 5 stars

Great Experience & Product

Great experience from start to finish and a great fitting by Dan Powell today.

He answered all the questions we had about the use of our blinds and roof lights

January 28, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're pleased Dan made such a good impression and you're happy with your new blinds! We appreciate your feedback and will be sure to pass this on to him.

Kind regards,
Appeal Home Shading
(Ref: 153176)

Rated 5 out of 5 stars

Professionally installed skylight blind

The team who installed our skylight blind at a height of 5 metres were professional, efficient and friendly. They took time to explain how to operate and get the best value from it. They were careful not to damage our floor and they cleaned up afterwards.
Communications were complicated by the separation of responsibility and decisions between the design (sales) consultant and the survey/installation team. Fortunately the project coordinator was able to resolve these.
HSS Hire who delivered and collected the internal scaffolding tower rarely told us when they were coming.
Of course the real test is how the blind is operating in five years time.

January 28, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your kind review! We're glad you have had such a positive experience with our team. We'll be sure to pass on your praise to the team and pass on any comments to the relevant departments to learn from.

Kind regards,
Appeal Home Shading
(Ref: 153002)

Rated 5 out of 5 stars

We are totally amazed!

We are totally amazed of the final result! Colin did a fantastic job! We are very glad to install an insect net to our bi- folding doors towards the garden! It looks very sophisticated, elegant and impressive ! Thank you Colin!

January 28, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

We're so pleased Colin gave an excellent fitting experience and you're happy with your new insect screens! We truly

Kind regards,
Appeal Home Shading

(Ref: 152989)

Rated 5 out of 5 stars

Darius did a great job

January 28, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your review, we appreciate your feedback.

Kind regards,
Appeal Home Shading
(Ref: 153212)

Rated 5 out of 5 stars

Thanks Matt and Andy for a top job

Thanks Matt and Andy for a really professional job. Pleasure having you around and awning looks absolutely brilliant.

January 27, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank your for your review. We're thrilled you are impressed with your new awning and fitting experience. We'll be sure to pass on your kind words to Matt and Andy.

Kind regards,
Appeal Home Shading

(Ref: 152969)

Rated 5 out of 5 stars

Happy customer

Dariusz Ciechacki was extremely conscientious in this measurements to get the best fit. He took his time to fit the replacement blinds sit perfectly and seamlessly in their final position.

January 27, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your feedback. We're so pleased Dariusz provided a great a great fitting experience and that you're happy with your replacement blinds!

Kind regards,
Appeal Home Shading

Rated 1 out of 5 stars

Got charged £8.28 to send me some tiny…

Got charged £8.28 to send me some tiny tensioner clips via Royalmail large letter - package weight 87g.... what?
Each clip £0.63. I guess these could be (and probably are) pumped out in Guangzhou for a few pence each (maybe less!).
So, a combination of 'ripoff Britain' and a captive market I guess. Unique to Appeal it seems so you're stuck with it...
To be honest, they should be free as the original design WAS NOT FIT FOR PURPOSE, hence the redesign. And who makes parts that disintegrate under UV light - they're in the sun!!

So, Guangzhou it is then..!

Just like to add that this was my third order for these clips...!

January 19, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to provide your feedback.

We are sorry that you are disappointed with the cost of the replacement parts for your blinds, which were initially installed in 2005.

We always provide a breakdown of the cost for parts to our customers before taking payment.

Best regards,
The Appeal Home Shading Team

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