APTUS Estate Agents Reviews 

6
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TrustScore 2.5 out of 5

2.5

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Company details

  1. Money & Insurance

Information provided by various external sources

We are an independent residential estate agent based in West London, offering a range of services in Residential Sales, Lettings and Property Management.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

6 reviews

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2.5

All reviews

(6)

1 review in the last 12 months

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Rated 1 out of 5 stars

Unprofessional and unethical

Aptus Estate Agents claim to operate with credibility and integrity; however, their actions demonstrate a clear lack of professionalism and honesty. During a possession order hearing, one of their agents stated before the Honourable Judge that "he sometimes lies to his clients (landlords) in order to ease their stress." This admission caused visible concern and surprise in court.
Earlier, the same agent attended my rented property and made threatening statements, including claims that he would have me blacklisted by the council, deliberately disrupt our life, and ensure my eviction within 14 days. These threats were made after I raised legitimate complaints regarding serious disrepair in the property, particularly the presence of mould.
Such conduct is wholly inappropriate and raises serious concerns regarding Aptus Estate Agents’ professionalism, ethical standards, and overall integrity.

March 3, 2025
Unprompted review
Rated 1 out of 5 stars

Corrupt ignorant scammers

Corrupt ignorant scammers. I've been forced to be a tenant off one off their shared temporary houses for just over a year. Known extreme high risk chronic mental illnesses and high risk to myself unsupported and extremely volunerable. I've had my room burgled by an ex tenant who was a known burger, there's a current tenant constantly breaching house rules of no guests allowed and because of the breaches and aptis ignoring them I ended up getting assaulted by one off these tenants guests and yet still it's carrying on and still aptus are ignoring all security and welfare and safeguarding towards their most volunerable resident. Even having police telling them and the council time and time again that the accommodation is too dangerous and unsuitable for me and my mental health etc. Yet even the police are being ignored by aptus and the council. So for tour own safety, security and sanity don't ever use this agency especially if you have any volunerabilities

February 23, 2025
Unprompted review

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