Aquacars Reviews 

860
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I use Andicars who are now owned by Aquacars. Extensive use via app around Portsmouth n Havant. Lovely helpful drivers, they never rush me n always help me with my shopping bags n rollator. App wa... See more

Rated 5 out of 5 stars

I’ve been visiting Southsea, and used Aqua Cars a lot and I could not fault them. The drivers were excellent, very helpful. Even when we needed to move stuff from my son’s accommodation to a storage f... See more

Rated 5 out of 5 stars

Taxi arrived within 4 minutes of ordering! Taxi driver very helpful carrying all my bags of shopping from trolley to boot of the car. Immaculate clean car. Excellent driver. When we arrived home dr... See more

Rated 5 out of 5 stars

Excellent journeys both ways on our trip out. Less than 5 mins to wait for taxi’s to arrive and both drivers exceptionally patient and helpful with the mobility passenger, dropping us off in a safe sp... See more

4.3

Excellent

TrustScore 4.5 out of 5

860 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(860)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Need to employ English speaking…

Need to employ English speaking drivers.
Ordered taxi text to tell me it was outside and wasn’t. Do rang and explained he was at the wrong place. Didn’t speak and didn’t turn up. Leaving me to walk two miles home in dark.

May 4, 2024
Unprompted review
Rated 1 out of 5 stars

Unsociable driver .

Taxi arrived driver new where I needed to go mulberry house has taken me all through commercial road past St John’s cathedral driving irresponsible , dont think he could speak or understand English as when I spoke didn’t even reply , do not send again .

May 3, 2024
Unprompted review
Rated 5 out of 5 stars

Great and timely service

The service was great - the car arrived instantly after the booking and the driver was the kindest one I have ever met. I'm really greatful, especially on an occasion like this.

May 2, 2024
Unprompted review
Rated 2 out of 5 stars

Lack of dignity

Whilst I appreciated that the driver did pull the front seat forward he could see that I was really struggling to get in the back as I'm disabled. He made no attempt to either try and help me get in the back he didn't ask if it would be easier for me to sit in the front.
Whilst I don't want special treatment because I'm disabled I feel that your driver needs more training in asking clients if there is anything he can do to help. I ended up having to lay on the back seat to access the taxi. Not a very dignified experience. A shame really because I have not experienced this before with your company.

April 30, 2024
Unprompted review
Rated 5 out of 5 stars

A good reliable service

Our driver arrived on time as did the driver on our return journey. All drivers are pleasant and professional good drivers. The vehicles are clean and comfortable. Booking a cab is very easy both by phone and on line. A very reliable service.

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

Arrived on time

Arrived on time, drove to destination as speedily as possible. Loved the App so easy to use and showed type and reg of car picking us up plus the identity of the driver.

April 24, 2024
Unprompted review
Rated 5 out of 5 stars

Great per booking service

Booked out of area for a friend and all went very smoothly and to time. I love the way I can track the taxi and all the communications from their dispatch to arrival. Great service.

April 21, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look