Aquacars Reviews 859

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Girlfriend ordered taxi to go from Timpson road to St Mary’s hospital Walk in Centre … taxi arrived …. Razu the driver on finding out girlfriend was going to a hospital said if he’d known he wouldn’t... See more

Rated 5 out of 5 stars

I use Andicars who are now owned by Aquacars. Extensive use via app around Portsmouth n Havant. Lovely helpful drivers, they never rush me n always help me with my shopping bags n rollator. App wa... See more

Rated 5 out of 5 stars

I’ve been visiting Southsea, and used Aqua Cars a lot and I could not fault them. The drivers were excellent, very helpful. Even when we needed to move stuff from my son’s accommodation to a storage f... See more

Rated 5 out of 5 stars

Taxi arrived within 4 minutes of ordering! Taxi driver very helpful carrying all my bags of shopping from trolley to boot of the car. Immaculate clean car. Excellent driver. When we arrived home dr... See more

4.4

Excellent

TrustScore 4.5 out of 5

859 reviews

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Rated 1 out of 5 stars

Girlfriend ordered taxi to go from…

Girlfriend ordered taxi to go from Timpson road to St Mary’s hospital Walk in Centre … taxi arrived …. Razu the driver on finding out girlfriend was going to a hospital said if he’d known he wouldn’t have done the job … then made out he didn’t know the way to the hospital .. argued constantly with my distressed Ill girlfriend all the way to walk in centre at St Mary’s then was abusive and used foul language at my girlfriend …. Will never ever use this company again … Will be reporting to the council licensing department…DO NOT UNDER ANY CIRCUMSTANCES USE THIS COMPANY … only giving one star as I can’t leave no stars .

January 22, 2026
Unprompted review
Rated 1 out of 5 stars

I was late for work this morning by…

I was late for work this morning by half an hour. I booked a taxi for 7:40, as I do every weekday. But no one was going to send a car until I called them. It seems like they all just woke up at the old time and forgot to change the clocks.

March 31, 2025
Unprompted review
Rated 1 out of 5 stars

Left waiting for 2 hours with a…

Left waiting for 2 hours with a disabled person for a taxi that could not be bothered to fetch us. Apparently it turned up after 2 and as half hours, by which time we had caught a bus causing us big inconvenience. The staff on the switchboard could not care less about non arrival and we were told to just wait and one may turn up. A terrible attitude. It’s not as if I had just rung for a car, I booked it 5 hours earlier. Due to the fact that Aqua have taken over all the private taxi firms they can do whatever they like. DO NOT RELY ON THIS COMPANY

March 13, 2025
Unprompted review
Rated 1 out of 5 stars

Pre booked taxi failed to arrive

Pre booked a taxi, did not show up, phoned Aqua Cars 3 times each time told it is 2 minutes away. Taxi finally arrived 25 minutes late.
Driver explained that Aqua are the same as Uber, in that they take the booking and put it it out for any driver to pick up, so it's a game of chance if you get a taxi just like Uber. 1st and last time we shall use Aqua......!

December 11, 2024
Unprompted review
Rated 1 out of 5 stars

Heads up we was ripped off by a driver…

Heads up we was ripped off by a driver this morning a trip we do a lot. Normal £6 odd was charged £11 odd. And the driver told us to pay and get out of his F__King car. I have full reg and plate number. We phoned the off and was told what do you want me to do about it. Managed to speak to some one else and thay said a manager would call no call. We have no other option but to take it fever. As not a care in the world. How many other customers has he riped off.

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

The driver was very quick to arrive. His car was clean and he was very friendly, polite and helpful. I couldn't be happier with the service

October 14, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic driver courteous…

Fantastic driver courteous knowledgeable and lovely personality.
I didn't give him the tip I wanted to for which I apologise
Not sure of his name but it was 1100 pick it from Staton Hotel to Portsmouth and Southsea Station

October 7, 2024
Unprompted review

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