Aquacars Reviews 

860
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I use Andicars who are now owned by Aquacars. Extensive use via app around Portsmouth n Havant. Lovely helpful drivers, they never rush me n always help me with my shopping bags n rollator. App wa... See more

Rated 5 out of 5 stars

I’ve been visiting Southsea, and used Aqua Cars a lot and I could not fault them. The drivers were excellent, very helpful. Even when we needed to move stuff from my son’s accommodation to a storage f... See more

Rated 5 out of 5 stars

Taxi arrived within 4 minutes of ordering! Taxi driver very helpful carrying all my bags of shopping from trolley to boot of the car. Immaculate clean car. Excellent driver. When we arrived home dr... See more

Rated 5 out of 5 stars

Excellent journeys both ways on our trip out. Less than 5 mins to wait for taxi’s to arrive and both drivers exceptionally patient and helpful with the mobility passenger, dropping us off in a safe sp... See more

4.3

Excellent

TrustScore 4.5 out of 5

860 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(860)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolutely crap

Absolutely crap
Came to pick me up didn’t get out the car I said can I have some help he said no won’t all fit my car which was an estate car as previous wk a normal hatchback taxi took me with the same stuff I had a cage which wasn’t massive he put the seats down but he refused then drove off didn’t even say he was going to drive off don’t use this man with DO NOT USE GREY SKODA OCTAVIA Reg DF65 LDJ .

October 5, 2024
Unprompted review
Rated 1 out of 5 stars

I felt l was having a character…

I felt l was having a character assignation. I was told l was too soft with my son.
I do not expect to be told how the taxi driver sees my character.
I just wanted to get from A to B.
It made the last part of the journey very awkward for me.

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

Helpful service

Taxi arrived promptly the driver who took us at 9.50 was extremely pleasant and helpful helping us two older ladies in and out of the taxi. He should be complimented on his thoughtfulness and assistance.

October 4, 2024
Unprompted review
Rated 1 out of 5 stars

Disorganised and extremely stressful.We booked a taxi via the Veezu app

We booked a taxi via the Veezu app, Veezu being the company which has apparently taken over Aquacars in Portsmouth at least. Our booked taxi, which was for a hospital appointment didn't appear and after a long telephone conversation another taxi was sent to use who on late arrival to our destination demanded cash payment even though payment was pending from my bank account,so a simple taxi journey turned into an extremely stressful experience. I am at present trying to recoup money from Veezu which was taken from my Bank account for no service. My Bank, Santander have been a great help in this matter. I can't recommend this dreadful company and advice there are far more reliable taxi firms available.

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

Another journey with great service

Aqua are a fantastic company I use them all the time. Today as always the App was easy to use and gave me me clear information. I got a message a few mins before arriving. Arrived on time. Clean car, friendly driver. Then had a receipt for my payment via sms.

September 23, 2024
Unprompted review
Rated 1 out of 5 stars

Let down shopper

I’m 64 and the driver only held the boot open while i had to load and unload my heavy shopping
Also after i handed over the fare he did not offer me my change
He did the minimum of what his job required

September 20, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look