Aquacars Reviews 

860
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I use Andicars who are now owned by Aquacars. Extensive use via app around Portsmouth n Havant. Lovely helpful drivers, they never rush me n always help me with my shopping bags n rollator. App wa... See more

Rated 5 out of 5 stars

I’ve been visiting Southsea, and used Aqua Cars a lot and I could not fault them. The drivers were excellent, very helpful. Even when we needed to move stuff from my son’s accommodation to a storage f... See more

Rated 5 out of 5 stars

Taxi arrived within 4 minutes of ordering! Taxi driver very helpful carrying all my bags of shopping from trolley to boot of the car. Immaculate clean car. Excellent driver. When we arrived home dr... See more

Rated 5 out of 5 stars

Excellent journeys both ways on our trip out. Less than 5 mins to wait for taxi’s to arrive and both drivers exceptionally patient and helpful with the mobility passenger, dropping us off in a safe sp... See more

4.3

Excellent

TrustScore 4.5 out of 5

860 reviews

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4.3

All reviews

(860)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible firm and just constantly lied to by the office.

I have booked this taxi firm for the same time every day for 3 weeks from work so I can get my train and the boat in Portsmouth. All my taxis were booked in advanced and EVERYTIME they have been late. It appears that at the time I have booked the taxi for is the time the office starts looking for a driver... I then call the office each time they lie "they are on your road now" "they are just turning your corner now" " they are just round the corner"... the office forgets that we get text a link to see where the driver is... EACH time it shows they are miles away... most of the drivers are polite and apologise for the delay but you can tell its not their fault as they have only just been given the job.

Terrible service and if you are looking for reliability... get the bus!!!

September 4, 2024
Unprompted review
Rated 1 out of 5 stars

I had to call three times because…

I had to call three times because despite clear instructions they go to the wrong place every single time! Then the driver thinks lm not there, and leaves. So frustrating. It is impossible to speak to a human when booking.. terrible.

September 12, 2024
Unprompted review
Rated 1 out of 5 stars

The driver behaved in a racist manner

The driver behaved in a racist manner. First, he asked me where I was from and then started complaining about the government, making racist comments such as how English people hold a lot of power here and don’t work hard. He was judging different cultures and people. He also insisted that I pay in cash, making statements like, "That’s how you give power to the government if you pay by cash." I replied, "I would prefer to give power to the government than to you." I felt uncomfortable and wanted to leave quickly, so I asked him to hurry. I even had to say, "Can you let me pay by card, or I will leave." He then threatened me, saying that if I left, he would make sure I got into trouble. This experience left me really scared, and I will probably avoid Aqua now.

September 11, 2024
Unprompted review

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