Ordered a 4x5m, 0.75mm thick EPDM pond liner with underlay. They arrived within the specified delivery time but on separate days (FedEx delivery/ tracking is terrible) The liner seems good quality but... See more
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See what reviewers are saying
The products are exactly as advertised with the expertise needed to ensure the install. Customer service was the stand out for us when we made an error. We were truly looked after with customer servi... See more
Good quality liner that arrived on time. I have now filled my pond with water and the liner is fine. Time will tell regarding its longevity but so far all is good. If you are purchasing this type lin... See more
AquaLiners supply the thickest fleece and pond liners available and at a reasonable price. Bought 275mg of fleece to underlay and overlay the 1 mm liner to make a 6ft x 8ft with a 2ft well wildlife... See more
Company details
Written by the company
Pond liners, Pond pumps, filters, clarifiers and much more are all readily available from AquaLiners Direct. We are the leading pond liner fabricators throughout the UK. Firestone, SealEco and other top pond liner brands at affordable prices. Order online today or phone our sales team on ☎ 01225 632 444 to discuss ...
Contact info
Monks Park, Monks Lane, SN13 9PH, Corsham, Wiltshire, United Kingdom
- 01225 632444
- info@aqualinersdirect.co.uk
- www.aqualinersdirect.co.uk
4.3
Excellent
517 reviews
Replied to 75% of negative reviews
Typically replies within 1 week
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poor delivery protocol…
the liner was bought from this company with a specific time line for installation and I was assured delivery would be on the agreed date. This was missed and delivery was assured for next day so we held a team on standby all day and it still didn't come in time to fit. I would have at least expected a discount to cover this cost; even by them claiming it from the delivery company haulage charge
June 27, 2025
Reply from AquaLiners Direct
We are sorry to hear that you experienced issues with your delivery, Keith. We are continually looking to improve our services, and so this feedback has been passed on to the courier company to ensure this is not repeated.
Kind regards,
The AquaLiners Direct Team
Customer service excellent, a little more attention to detail needed though.
Customer service excellent. However, I have deducted 1 star as the wrong product was sent, though quickly rectified. Also, the item was not precisely measured, it was 3cm short. Though this was not important in my case, it could be very important to others. A little more attention needed in the factory I think.
June 25, 2025
Reply from AquaLiners Direct
Thank you for sharing your feedback, Michael. We're delighted to hear you had an excellent experience with our customer service! Delivering exceptional customer care is our number one priority as we are always looking for ways to improve our services.
Kind regards,
The AquaLiners Direct Team
Brilliant service and excellent prices
Brilliant service and excellent prices. You won't be disappointed.
May 29, 2025
Very high quality parts and materials
Very high quality parts and materials, delivered quickly.
May 19, 2025
Fast delivery and a quality product
Fast delivery and a quality product
Would definitely use again
May 8, 2025
Totally satisfied
Very good product, delivery was as stated and offloaded with care from the driver.
Will be using AquaLiners Direct for future requirements.
Many thanks.
April 29, 2025
It arrived on the day they said it would and it done the job
So please with the glue it don't the job
April 15, 2025
Liner for garden pond
Easy to understand instructions on website and delivered promptly
April 8, 2025
Arrived within a couple of days.
Arrived within a couple of days.
Excellent product easy to assemble and looks fantastic.
April 3, 2025
Great product
Easy to order, good communication and prompt delivery. So pleased with the pond. Exactly what we wanted, easy to construct and looks fab. Would definitely recommend.
April 2, 2025
prompt delivery
I've used the product before and am happy with the quality of the product, easy to order and product arrived on time.
March 31, 2025
Good service & great produ t
Delivery arrived on time, was well packaged and when installed is holding water.
March 20, 2025
Only delivered one instead of two rolls…
Only delivered one instead of two rolls of tape.
March 12, 2025
Service was excellent purchase arrived…
Service was excellent purchase arrived sooner than expected. And using it was simple and immediate
Thrilled with the results
February 20, 2025
Quality pumps at affordable prices
Found aqualiners when searching for a pond pump and they were very competitively priced and the postage was free over £50 so it was a good deal the pump turned up on time and very well wrapped fitted it was it works great will use this company again for pond stuff 👍
February 11, 2025
Quick delivery and exactly what I ordered
Quick delivery and exactly what I ordered. Thanks
November 19, 2024
Excellent
Easy to use website, found what I needed. Ordered easily, delivered on time with no issues. Will be using again
October 28, 2024
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