Aqua Vape Reviews 

460
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have been shopping with Aqua Vape for a few months now and I can’t fault them. Their prices are much cheaper than the supermarkets and other vape stores. Delivery is super fast and their customer se... See more

Rated 5 out of 5 stars

Quick turnaround on delivery during bank holiday. Excellent price for a huge bundle offer on the click & vape. Set up took approx 30seconds. Great flavour. Compact enough to tuck into my pocke... See more

Rated 5 out of 5 stars

I like this product. I’ve been vaping over 2 years, helped me give up the cigs after I got a diagnosis of lung cancer. The world of vaping has become much more complicated in the last couple of years... See more

Company replied

Rated 2 out of 5 stars

I have bought 4 series 4 and one series 5 and many coils. At first the series 4 worked brilliantly. Then the latest 2 have leaked heavily into the mouthpiece and the one I bought direct from aquavape... See more

Company details

  1. Food, Beverages & Tobacco

Information provided by various external sources

Aquavape is your online vape store for the supply of UK based e cigarette liquid, vaping supplies, liquid mixes and vaping accessories. Click now for more info.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

460 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(460)

11 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer service excellence 🌟🌟🌟🌟🌟

My first order was three packs of coils for my smok Prince mod and accidentally they sent the wrong type, you may wonder therefore why am I giving them 5🌟🌟🌟🌟🌟. I cringed thinking I was gonna have to be put through to a call centre and then have to send them back to be processed before they would give me the right coil (which is a nightmare as I’m housebound disabled and normally I have a nightmare with the big manufactures) but “NO”!!

Instead the number was easy to find someone answered quickly and the lady I spoke to was a true testimony to perfect customer service and has got my delivery out for the right ones for next day delivery and with a return package for the wrong ones. So they get my five stars for their service which made up for any mistake, I will now be a forever customer with this site now and I have and will be recommending them to all my vape buddies.

November 22, 2019
Unprompted review
Aqua Vape logo

Reply from Aqua Vape

Hi

Many thanks for taking the time to leave your feedback

Happy Vaping
AquaVape

Rated 4 out of 5 stars

Bought the disposable vape

Bought the disposable vapes seems all good so far. Nice taste and lots of vape. Web site and payment was easy. Postage was 3 days.

November 20, 2019
Unprompted review
Aqua Vape logo

Reply from Aqua Vape

Hi

Many thanks for taking the time to leave your feedback

Happy Vaping
AquaVape

Rated 5 out of 5 stars

Trusted seller.

Well priced items, delivered quickly and securely. Will definitely buy from again.

November 17, 2019
Unprompted review
Aqua Vape logo

Reply from Aqua Vape

Hi

Many thanks for taking the time to leave your feedback

Happy Vaping
AquaVape

Rated 5 out of 5 stars

An excellent

An excellent, easy and quick to use service.

November 11, 2019
Unprompted review
Aqua Vape logo

Reply from Aqua Vape

a day ago
Hi

Many thanks for taking the time to leave your feedback

Happy Vaping
AquaVape

Rated 5 out of 5 stars

Will use again

Everything as expected, good discounts and promotions and fast delivery.

November 9, 2019
Unprompted review
Aqua Vape logo

Reply from Aqua Vape

Hi

Many thanks for taking the time to leave your feedback

Happy Vaping
AquaVape

Rated 5 out of 5 stars

Spot on

Spot on,does what it says on the tin.

November 5, 2019
Unprompted review
Aqua Vape logo

Reply from Aqua Vape

Hi

Many thanks for taking the time to leave your feedback

Happy Vaping
AquaVape

Rated 3 out of 5 stars

Okay

Took longer to come because of mix up but they posted next day once sorted

November 3, 2019
Unprompted review
Aqua Vape logo

Reply from Aqua Vape

Hi

Many thanks for taking the time to leave your feedback

Happy Vaping
AquaVape

Rated 2 out of 5 stars

Disappointed in it

Disappointed in it, they leek from the top it only lasts a few hours.

November 1, 2019
Unprompted review
Aqua Vape logo

Reply from Aqua Vape

Hi

Many thanks for getting in touch I am sorry to hear you are experiencing difficulties with the device

Could you please contact us on 08081 687 511 or sales@aquavape.co.uk so we can resolve this issue for you

Many Thanks

AquaVape Customer Service

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look