Archers Sleepcentre Reviews 

16,025
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 2,682 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly helpful, friendly, and knowledgeable, providing a professional yet unpressured approach. Many appreciate the ample time given to make informed decisions, contributing to a smooth and pleasant overall process. The service and user experience are frequently described as excellent, with people highlighting the straightforward process from selection to efficient delivery and installation. Reviewers are also very satisfied with the wide range of comfortable products, leading to a high level of customer delight.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, knowledge, and... See more

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the wide range of... See more

Service

Consumers find service to be positive, with many reviewers highlighting the excellent and helpful assistance... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting staff as friendly,... See more

User experience

People report positive experiences with user experience, highlighting helpful, knowledgeable, and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a fantastic experience with Archers, largely thanks to Lynn. From the start, she was incredibly friendly and made us feel at ease, while her expertise really shone through. What stood out... See more

Company replied

Rated 5 out of 5 stars

Brilliant welcome from the girls Birkenshaw branch Uddingston. Lynn Horton provided myself with excellent knowledge of the products and helped me chose a mattress. A very engaging lady who was patient... See more

Company replied

Rated 5 out of 5 stars

We were looking around on our own and the right amount of time had passed before a gentleman asked us if he could be of help. He showed us exactly what we wanted and encouraged us to try out the mattr... See more

Company replied

Rated 5 out of 5 stars

Our first time in this store. Iain was most helpful and offered us good useful advice with our purchases, all with a great sense of humour and patience as we changed our minds a couple of times before... See more

Company replied


Company details

  1. Mattress Store
  2. Bed Shop
  3. Bedding Store
  4. Bedroom Furniture Store
  5. Furniture Store
  6. Living Room Furniture Store

About Archers Sleepcentre

Written by the company

Archers Sleepcentre Trustpilot Reviews

BED FRAMES
MATTRESES
ADJUSTABLE BEDS
BEDROOM FURNITURE
DIVAN BEDS
IN STOCK & READY TO GO

Why Choose Archers?

Archers Sleepcentre has bed stores located across Scotland and an e-commerce operation that delivers throughout the UK.

Our website offers a huge choice including many difficult to find beds, eg reinforced beds, waterproof mattresses, 3ft 6 beds and especially low divan bed bases. If you can't find what you are looking for please do contact our tele sales team either by phone or Live Chat.

Our showrooms are large and most of our stores have their own warehouse where you can collect your order and buy a bed and take it away today. There are over 5000 products on our website - not all on display in our showrooms - but most times we can show you a similar product to help you choose.

We offer up to 4 years interest free credit and a UK-wide 2 man delivery service including to the Scottish Islands and other remote locations.

Come and visit us today. Wide choice - Up to 4 Years Interest Free Credit - Beds to take away Today

Written by the company

Deliveries
We offer a UK wide delivery service
Flexible Payment Options
Up to 4 years interest free credit

Price Match Promise

Be assured you have the best price

We promise to try and match the best price you can find.

Contact info

4.8

Excellent

TrustScore 5 out of 5

16K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(16,025)

2,480 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Archers sleep centre…

We chose to go to Archers sleep centre based on their clear offers advertised online. The nearest store was in the West Way retail park in Cumbernauld. Lots of available parking. The store was clean and well laid out. The staff were friendly and knowledgeable. Steven Frew's customer service was exceptional. He had superb knowledge of the beds we were looking at, extremely patient with our questions, and sensitively enquired about our ailments to help choose the correct mattresses for us both. We left the store feeling we had made the right choice, and can't wait for our bed to arrive.

July 30, 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Mrs Scott,

Thank you for taking the time to share your review.

We are delighted to hear that Steven provided excellent service and was able to share his knowledge to help you choose the right mattresses for your needs. We will be sure to pass your kind words on.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Sales person Donna gave valuable…

Sales person Donna gave valuable information in buying bed

August 1, 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi,

Thank you for the five star review.

We really appreciate you taking the time to share feedback about the service you received from Donna.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Great customer service by Wes

Great customer service by Wes

July 31, 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Margaret,

Thank you for the five star review.

We really appreciate you taking the time to share feedback about the service you received from Wes.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi,

Thank you for the five star review.

We really appreciate you taking the time to share feedback about the service you received.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Great from the showroom through to…

Great from the showroom through to delivery, we used the Cumbernauld shop and the guys were great!

July 31, 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Mr Noyce,

Thank you for the five star review.

We really appreciate you taking the time to share feedback about the service you received.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Extremely helpful without being…

Extremely helpful without being overbearing moved beds and changes mattresses around to assist my wife who uses a wheelchair to get access and test

July 31, 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi George,

Thank you for the five star review.

We are pleased to hear our team was helpful during your visit and took the time to assist your wife in trying different options and accessing the beds comfortably. We are glad you had a positive experience in store.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Salesman Anthony was so helpful.

Anthony was so helpful and patient with us. Nothing was too much trouble. We would definitely recommend Archers to friends and family. Your store was the first of many that we intended to go to, but we were so impressed that there was no need to go to anywhere else. We will certainly be back for future purchases.

July 31, 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Pauline,

Thank you for taking the time to share your review.

We are pleased to hear Anthony was helpful and patient during your visit and made your experience a positive one. Your recommendation is much appreciated.

We look forward to you shopping with us again soon.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Friendly helpful staff

Friendly helpful staff. Not pushy for a sale.

July 29, 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Mr Bain,

Thank you for the five star review.

We really appreciate you taking the time to share feedback about the service you received.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Excellent customer service

We had a very positive experience at Archer’s in Hillington .we went to buy a new bed for daughter and ended up buying a new mattress for us too! Tom was an excellent sales assistant who was extremely helpful and explained mattress types really clearly and made the experience very straightforward. Great discount to ease payment plan. Excellent follow up customer service phonecall from Tom to confirm our order. Everything delivered as promised within the week and ideal to get old mattress uplifted . New mattress bliss and daughter delighted with her new bed .

July 22, 2026
Unprompted review
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Kate,

Thank you for taking the time to share your review.

We are pleased to hear Tom was helpful throughout your visit and explained the different mattress options clearly, helping you choose the perfect products for your family. We are delighted to hear that everyone was happy with their choices. We will be sure to pass your kind words on.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

We were greeted by Lynn yhour sales…

We were greeted by Lynn your sales team, right from the start she made you very welcome she gave you time to make sure what you wanted was suitable for you, very happy.g

July 30, 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Frank,

Thank you for taking the time to share your review.

We are pleased to hear Lynn made you feel welcome and gave you time to choose the right product for your needs.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

A very good experience

A very good experience, staff member helpful, chatty and knowledgeable.

Ideal making use of my voucher to get free delivery and mattress disposal👌

July 28, 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Mrs Young,

Thank you for the five star review.

We are pleased to hear you had such a positive experience and found our team helpful, friendly and knowledgeable. We are glad you were able to use your voucher towards free delivery and mattress disposal.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Greeted by friendly staff.Dog friendly

Greeted by friendly staff.Dog friendly. A big plus for us as our dog doesn't like being left alone. Took the time to listen to our needs and explained various options.

July 30, 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Mr Wilson,

Thank you for the five star review.

We are pleased to hear you received a friendly welcome and that our team took the time to listen to your needs and explain the different options available. We are also glad your dog was able to join you during your visit and that this made your experience more enjoyable.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Went to buy pillows

Went to buy pillows. Ian was extremely helpful helping me choose.

July 29, 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi James,

Thank you for the five star review.

We really appreciate you taking the time to share feedback about the service you received from Ian.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Brilliant welcome from the girls…

Brilliant welcome from the girls Birkenshaw branch Uddingston. Lynn Horton provided myself with excellent knowledge of the products and helped me chose a mattress. A very engaging lady who was patient and understanding and took time to talk me through everything. Can’t praise her highly enough. A most pleasant and friendly process. Will return for some gel pillows in the near future. Had a voucher and as a result received free delivery and recycling of my old mattress. Outstanding. Thank you. Alan.

July 31, 2026
Unprompted review
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Alan,

Thank you for taking the time to share your review.

We are pleased to hear Lynn provided excellent product knowledge and helped you choose your new mattress. We are also glad you were able to use your voucher towards delivery and recycling.

We look forward to welcoming you back when you are ready for your gel pillows.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Very informative and helpful staff.

Mobility access was good. Staff were very friendly, informative, and helpful all round providing excellent customer service. Took the time to help us determine what would be best fit to meet our requirements.

July 30, 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Colin,

Thank you for the five star review.

We are pleased to hear you found our team friendly, informative and helpful during your visit. We are glad they were able to take the time to understand your needs and help you find the right choice.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

At Cumbernauld branch I was warmly…

At Cumbernauld branch I was warmly greeted by a staff member who introduced himself as Steven, ( callme stevie).I was then showen round the
Mattress section and with help and advice from Steven chose and consequently purchased an ultra support mattress.all round great service
Thank you.

July 28, 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi,

Thank you for taking the time to share your review.

We are pleased to hear Stevie welcomed you and provided helpful advice while you were choosing your new mattress. We will be sure to pass your kind comments and thanks on to Stevie.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Buying a bed

Service from start yo finish was excellent by Brenda she was very welcoming, friendly and helpful. Showed us what we wanted and i would definitely shop there again.

July 30, 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Margaret,

Thank you for taking the time to share your review.

We are pleased to hear Brenda provided excellent service and was welcoming, friendly and helpful during your visit.

We hope to see you shop with us again soon.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

New bed reclining

The service was fantastic from start to finish

July 28, 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Bill,

Thank you for the five star review.

We really appreciate you taking the time to share feedback about the service you received.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Excellent staff at Clydebank

My husband and I walked into the Archers at Clydebank and were helped by Stuart Colquhoun. He was helpful and informative without being pushy, and gave us a good deal on a new bedframe and mattress that we wouldn’t have found online.

July 19, 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Megan,

Thank you for taking the time to share your review.

We are pleased to hear Stuart was able to help you choose your new bed frame and mattress and provide advice throughout your visit. It is great to hear he helped you find a deal that worked well for you.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Donna was very helpfull and polite as…

Donna was very helpfull and polite as she conducted the sale to me thanks

July 28, 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Margaret,

Thank you for the five star review.

We really appreciate you taking the time to share feedback about the service you received from Donna.

Kind regards,
Archers Sleepcentre

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