Terrible service. I ordered a pair of Mascot work trousers during their recent Mascot promotion. Despite these products being sold through their Belfast branch in Northern Ireland, delivery to Nor... See more
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Do not order from this company unless you have to, and definitely don’t order if you think you might want to return something. I have tried 5 times to get a returns label,yes that’s right just a b... See more
Order for some Black Diamond walking poles placed Monday a.m. for express delivery - a little extra cost but promised on Tuesday as I needed the poles urgently for work. On Tues a.m. I got an email sa... See more
It's been a week. I've been chasing for my ticket. I've done, passed the course. I got told i could get the ticket the next day as mine has run out/expired. I've lost a weeks wages due to the non cari... See more
Company details
Information provided by various external sources
A leading provider of Working at Height, Confined Space and Respiratory solutions providing, Training, Equipment & Operational Services. On July 2018, Total Access UK Ltd, Arco Training and Consultancy and CSTS Ltd came together to form Arco Professional Safety Services.
Contact info
Unit 5, Raleigh Hall Industrial Estate, ST21 6JL, Eccleshall, United Kingdom
- 01785850333
- info@arcoservices.co.uk
- www.arcoservices.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Great company
Quick postage well packaged, smooth transaction will use again
fast, easy and cheap
very quick despatch, well packaged and was fairly cheap too
Highly recommended! Prompt despatch of my ordered item.
Highly recommended! Prompt despatch of my ordered item. Would have been better if there is no delivery charge (hence didn't get the full 5stars),.. or at least for items costing more than a certain minimum amount.
As and when described
Goods were as described - I ordered a double hook lanyard with a fall arrester and that is what I received.
You'll be glad to know I've not yet fallen on it to test it, but everything is as I would expect.
Delivered via good courier who got it to me on time.
Fantastic prices and extremely helpful
Fantastic prices and extremely helpful when there was a problem, they told me and kept me informed all the way providing alternative options. I chose a cheaper option and the difference was refunded within hours!! Thanks guys.
Excellent customer service
Within minutes the customer service department got in contact with me to ask how I would like to get delivered my order because they were waiting for one of the items to be delivered to them.
Excellent - would use them again
Very helpful staff (especially Jessica), immediate dispatch, great prices, would definitely use again.
did what they advertised
top products and customer service! thank you.
Great products, cheap prices, fast delivery and top customer services.
See you next time.
Quick reliable service at a good price, quality branded products too.
Best prices online I've found and very efficient service and delivery something not a lot of businesses can boast.
Review is for Petzel duo headband,Best price and original manufacturer's equipment top stuff, communication excellent.
Thank-you
Phil Rowe
Very efficient service. Good communication. Thank you
Good efficient service with excellent communications.
Total Access purchase
I found the item I wanted on the Total Access website. It was cheaper than all the other sites. Ordering was simple and the delivery was fast. On that experience I recommend them.
Review
Goods arrived in two working days. Goods were as described and the best price on the Internet.
Excellent quick service
A good company. The item was dispatched quickly and was as described.
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