Terrible service. I ordered a pair of Mascot work trousers during their recent Mascot promotion. Despite these products being sold through their Belfast branch in Northern Ireland, delivery to Nor... See more
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Do not order from this company unless you have to, and definitely don’t order if you think you might want to return something. I have tried 5 times to get a returns label,yes that’s right just a b... See more
Order for some Black Diamond walking poles placed Monday a.m. for express delivery - a little extra cost but promised on Tuesday as I needed the poles urgently for work. On Tues a.m. I got an email sa... See more
It's been a week. I've been chasing for my ticket. I've done, passed the course. I got told i could get the ticket the next day as mine has run out/expired. I've lost a weeks wages due to the non cari... See more
Company details
Information provided by various external sources
A leading provider of Working at Height, Confined Space and Respiratory solutions providing, Training, Equipment & Operational Services. On July 2018, Total Access UK Ltd, Arco Training and Consultancy and CSTS Ltd came together to form Arco Professional Safety Services.
Contact info
Unit 5, Raleigh Hall Industrial Estate, ST21 6JL, Eccleshall, United Kingdom
- 01785850333
- info@arcoservices.co.uk
- www.arcoservices.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Petzl Climbing Helmet
Great product from a good company.Great service
postage time
Ordered on last Monday, but it was not posted until Thursday !!!.
Arrived today (Friday), I did expect it to be here at least by yesterday at the latest
Rope & rope protectors
I recently purchased 100meters of rope and some rope protection from Total Access. The service provided was very good as was the quality of the equipment. Will Def use again
Very quick delivery, straight forward order process, best price online
Best price for the headlamp I was after. Very straight forward order process. The price advertised on Google search was the same on purchase, no additional tax etc added when the payment is about to go through on the last page. Great comms, emails for processed order and expected delivery date. No delays.
Will be back.
fantastic site
I placed my 1st order here the other day great experience and will be back for more stuff soon
Good product and came quickly.
Not many providers for what I wanted but this product looks good and is just what I wanted.
Excellent service
I ordered Thursday afternoon and received it Friday morning
Good service
To start off with the service was slow. But things soon warmed up.
Very friendly and helpful Staff. Customer service werequick to get back with information regarding enquries.
Excellent service
Excellent service. I asked for a quicker than normal delivery and I was helped by one of their staff. I will be buying from this company again and again.
Petzl Tikka R Headtorch
Prompt delivery, torch is perfect brilliant service
Great service
Great service, kept fully informed and quick delivery.
Very happy. Bought a couple of times. Good prices. Good communication.
Another good experience. Ordered just after Xmas and items not in stock. Was well communicated and delivery finally messaged with considerable accuracy.
Products great as ever and prices very keen.
Very good service
After enquiering to purchase some items the seals person was very helpfull and we got the items in the agreed time .We are more than happy and will apelate at them any time we need to aquire work at heights PPE .
A Big Company, that cares about the little man.
Always used Total Access for my training, in previous contracting roles. Used them for the supply of equipment, with a fast express service, and good quality products.
Good quality ice axe
Wasnt prroared to pay over the odds fir something I might never use in anger.
singing rocks axe is a quality bit of kit. Very well made & a good price...
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